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IR-5, still no social security card for parents

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Filed: Citizen (apr) Country: Germany

My parents arrived in the US in June 2020, they check marked SSN processing on their DHS application and despite many calls to SSA offices, their SSN application at port of entry probably has been lost due to technical glitch between DHS and SSA systems. Many phone calls to SSA have been producing conflicting information about them needing to go in person to SSA office as first time immigrants to apply for SSN once they reopen, some say they can apply by mail, some say they can’t apply by mail. What is the best way for them to get a SSN so they can apply for drivers license, get bank accounts etc? Also, if they still have no SSN by next year, how the hell can they submit a tax return? As green card holders they’re not eligible for ITIN. 

Edited by Lskifghj

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