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EAD not delivered but USPS lied!

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Posting for a friend-

“Guys has anyone ever had an EAD replaced by USCIS that the post office didn’t deliver yet claimed they delivered it from the tracking number. I have filed a missing mail and case with post office but no success up till now and USPS doesn’t wanna claim responsibility.
This EAD is Based on marriage to US citizen and pending adjustment of status. USCIS last case status says card was mailed. I was never issued a tracking number but i saw it from Informed Delivery. 
After calling USCIS, they said they will respond in 15 days. Anyone with experience of this? And if they actually send a replacement or I would have to apply for it again? Been waiting for 5 months for this and now not delivered”

Thanks for response.

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Yes, a replacement card can be sent.

USPS - like all carriers - does lose packages sometimes. I don't want to excuse it by any means, but the reality is it does happen.

My wife had a FedEx package "delivered" to the house the other day. We have cameras and there was certainly not any delivery. Luckily, it was signed for by somebody and they were able to track down where it was actually delivered via the signature (it wasn't our names that signed it).


On the (potential) plus side, USCIS is switching to a new delivery service class for cards moving forward: USPS Restricted Delivery. This will require the signature of the recipient.

The drawback would be I'm not sure how it works for people who can't be home to sign for it due to other obligations (out of town, strict work commitments, etc.). USPS does have an ESOL service, but I'm not sure if or how that would apply for this new service class.

Edited by geowrian




7/27/20: Sent forms to Dallas lockbox, 7/30/20: Received by USCIS, 8/10 NOA1 electronic notification received, 8/1/ NOA1 hard copy received



AOS (I-485 + I-131 + I-765):

9/25/17: sent forms to Chicago, 9/27/17: received by USCIS, 10/4/17: NOA1 electronic notification received, 10/10/17: NOA1 hard copy received. Social Security card being issued in married name (3rd attempt!)

10/14/17: Biometrics appointment notice received, 10/25/17: Biometrics

1/2/18: EAD + AP approved (no website update), 1/5/18: EAD + AP mailed, 1/8/18: EAD + AP approval notice hardcopies received, 1/10/18: EAD + AP received

9/5/18: Interview scheduled notice, 10/17/18: Interview

10/24/18: Green card produced notice, 10/25/18: Formal approval, 10/31/18: Green card received




12/1/16: sent, 12/14/16: NOA1 hard copy received, 3/10/17: RFE (IMB verification), 3/22/17: RFE response received

3/24/17: Approved! , 3/30/17: NOA2 hard copy received



4/6/2017: Received, 4/12/2017: Sent to Riyadh embassy, 4/16/2017: Case received at Riyadh embassy, 4/21/2017: Request case transfer to Manila, approved 4/24/2017



5/1/2017: Case received by Manila (1 week embassy transfer??? Lucky~)

7/13/2017: Interview: APPROVED!!!

7/19/2017: Visa in hand

8/15/2017: POE


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Filed: K-1 Visa Country: Wales

Certainly in Colorado USPS is a joke, the local PO are tearing their hair out about what is going on in Denver, I have a parcel that came for CA in 2 days has visited at least 2 incorrect destinations since then and has gone missing for the last week. People who mail bill payments are having issues, local office should have 30 or so parcels a day, has been getting 5, where have all the others gone.

“If you know the enemy and know yourself, you need not fear the result of a hundred battles. If you know yourself but not the enemy, for every victory gained you will also suffer a defeat. If you know neither the enemy nor yourself, you will succumb in every battle.”

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