Received Questionnaire via Email after the Interview

[atif89 0]

Hi Everyone - I need your help. My wife had her CR1 interview on Feb 7th., 2020. At the end of the interview, the CO approved her visa and advised her that she'll be getting her passports within 2 weeks. Since then, the case status is stuck to 'Ready' and case update dates have been updated. On Feb 18th,  Immigration Visa Unit from the embassy emailed us with the following questions:

 

Dear Applicant/Petitioner,

 

We have recently reviewed your immigrant visa case. To move forward, please provide us with the following:

 

• Did applicant ever apply for a US visa in the past?
• Has applicant ever changed her name?
• Original previous passports.

 

Once submitted, please send us a confirmation email at https://pk.usembassy.gov/visas/immigrant-visa-inquiries/.

 

Sincerely,

 

Immigrant Visa Unit

US Embassy, Islamabad

UA

 

 

My questions are:

1.  Why embassy is asking about it when her visa was approved by the Interview Officer?
2. We have already submitted the explanation and her old passport via the courier? How can we contact US Embassy Islamabad and ask for an update since it has more than 2 weeks since her visa approval?

 

Note: The reason why her passport was changed because she had FNU on her case since in the passport Surname field was Blank. We asked NVC to remove FNU from her name by providing them the new passport

 

Any help would be greatly appreciated

Our case status still says 'Ready'

[Crazy Cat 39,538]

1.  To be honest, Consulate Officers don't actually approve visas during the interview.  Visas are not approved until review and administrative processing is complete afterwards.  It appears the name and passport change has caused some additional checks to be done.

2.  You can email the consulate and ask for an update.

Good luck.....

Edited February 23, 2020 by missileman

[atif89 0]

Thanks @missileman for the assistance. Her name did not change. We corrected the name in the passport. 

[Crazy Cat 39,538]

2 minutes ago, atif89 said:

Thanks @missileman for the assistance. Her name did not change. We corrected the name in the passport. 

Hopefully, the consulate will finish the processing soon.....good luck.