Trying to upload RFE evidence but stuck on "sending response" after submitting

[Nyanna 10]

I'm trying to upload my RFE documents electronically but it's forever stuck on "sending response" after I click submit.

I've tried restarting computer & browser, clearing cookies, turning off firewall, switch browser, etc. It never goes through. I've been trying since last night. I messaged support but I'm not sure how effective that is.

Has anyone have the same problem? I'm not sure what to do now.

 

I mailed the RFE physically but I had forgotten to clarify something so I wanted to submit that online. Should I just hope that my IO doesn't need that bit of information?

[Nyanna 10]

I just saw this maintenance notice but it wasn't there last night. Maybe it will be fixed after maintenance.

 

 

Quote

 

Tools Outage

 

USCIS will conduct system maintenance to the Customer Relationship Interface System (CRIS) from Friday, November 8 at 11:59 p.m. to Saturday, November 9 at 3:00 a.m. (EDT.)

During this timeframe, users may experience technical difficulties with one or more of the following online tools:

• Check My Case Status
• e-Request
• Change of Address Online
• Check Processing Times
• Civil Surgeon Locator
• FOIA Status Check
• Office Locator
• File Online
• myUSCIS Online Account

We apologize for any inconvenience this may cause.

 

 

[Southern+World 1]

Am an Adult unmarried child of a us citizen. my parent filed i130 in 2013. Vermont processing center. i got RFE in September 2019 and responded immediately using a certified USPS tracking mail. They received it and notified me. this November i got an approval. so i will advise you to use a physical copy. good luck

[Kenny jimoh 0]

35 minutes ago, Southern+World said:

Am an Adult unmarried child of a us citizen. my parent filed i130 in 2013. Vermont processing center. i got RFE in September 2019 and responded immediately using a certified USPS tracking mail. They received it and notified me. this November i got an approval. so i will advise you to use a physical copy. good luck

What's your PD?

[Kenny jimoh 0]

1 hour ago, Southern+World said:

Am an Adult unmarried child of a us citizen. my parent filed i130 in 2013. Vermont processing center. i got RFE in September 2019 and responded immediately using a certified USPS tracking mail. They received it and notified me. this November i got an approval. so i will advise you to use a physical copy. good luck

Am also F1, Vermont processing centre. My PD is Dec. 2013. What's your PD pls?

[Southern+World 1]

June 2013. your PD is definitely close so hopefully your turn will come

Edited November 12, 2019 by Southern+World

[Kenny jimoh 0]

39 minutes ago, Southern+World said:

June 2013. your PD is definitely close so hopefully your turn will come

Thanks bro

[Nyanna 10]

4 hours ago, Southern+World said:

Am an Adult unmarried child of a us citizen. my parent filed i130 in 2013. Vermont processing center. i got RFE in September 2019 and responded immediately using a certified USPS tracking mail. They received it and notified me. this November i got an approval. so i will advise you to use a physical copy. good luck

Thanks!

I already replied using Fedex overnight delivery but I wanted to submit electronically as secondary measure.

[SuperAnia 2]

On 11/8/2019 at 7:10 PM, Nyanna said:

I'm trying to upload my RFE documents electronically but it's forever stuck on "sending response" after I click submit.

I've tried restarting computer & browser, clearing cookies, turning off firewall, switch browser, etc. It never goes through. I've been trying since last night. I messaged support but I'm not sure how effective that is.

Has anyone have the same problem? I'm not sure what to do now.

 

I mailed the RFE physically but I had forgotten to clarify something so I wanted to submit that online. Should I just hope that my IO doesn't need that bit of information?

Did you managed to submit it eventually? I have the same issue, also stuck on "sending response" and I wonder if it's temporary thing or I should do something to help it get through?

[Nyanna 10]

 

4 hours ago, SuperAnia said:

Did you managed to submit it eventually? I have the same issue, also stuck on "sending response" and I wonder if it's temporary thing or I should do something to help it get through?

Yes I managed to submit it after making the files much much smaller than the submission limit. I thought it was small enough but it wasn’t. Hope that helps! 

[SuperAnia 2]

On 6/13/2020 at 4:57 AM, Nyanna said:

 

Yes I managed to submit it after making the files much much smaller than the submission limit. I thought it was small enough but it wasn’t. Hope that helps! 

Thanks, I tried that but to no avail. Tried on two laptops, few different browsers, with compressing the file, removing the special characters from the file name, etc...

...but finally did it! I connected to the Internet with faster upload speed. So I'm posting this comment in case it will be helpful in the future for someone who's looking for solution.

[Jess & Mike 0]

On 6/15/2020 at 2:18 PM, SuperAnia said:

Thanks, I tried that but to no avail. Tried on two laptops, few different browsers, with compressing the file, removing the special characters from the file name, etc...

...but finally did it! I connected to the Internet with faster upload speed. So I'm posting this comment in case it will be helpful in the future for someone who's looking for solution.

I am having this same issue!  I'll try connecting at a faster speed.  Thank you!