Wrong appointment date at US embassy-Jordan

[A.Na. 4]

I have scheduled an appointment for K-1 visa interview on August 21, 2019, Wednesday,  through my UStraveldocs profile. on August 7, 2019 I went to the US embassy -Jordan to drop off my documents as instructed, to find out that my appointment is wrong and there's no immigrant visa interviews on that day, because they hold immigrant visa interviews on Sunday-Tuesday-Thurdsay only, accordingly they refused to take my package. I contacted ustraveldocs with this issue, and their feedback was that my case was escalated for final resolution, and US embassy Amman will contact me soon with the next step. 

 

Given that my interview is on August 21, 2019 which is 4 days from today and I haven't received any feedback on what should I do, Nor I can resechedule because there aren't any available dates on the website, what if the embassy never contacted me, will I be considered a "No show" if I don't attend the interview, what can I do exactly without having to pay another fee? the error is from the embassy's side not mine, in this case what's my best option? Cancellation or wait for the date to pass without doing anything? 

 

[jaysaldi 209]

Does the embassy's consular section have an email address?

[A.Na. 4]

6 minutes ago, jaysaldi said:

Does the embassy's consular section have an email address?

No, they always refer me to ustraveldocs support email.