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panda0506 Apprentice

panda0506   23

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Hello,

 

I got locked out of my account today while trying to see if my payment has reflected on my account. Called the USEM and they told me they froze my account due to suspicious activity because I had changed a bunch of info on my account. My profile was empty and I just updated it with the info they were asking for. 😕 

 

Anyways, anyone else experiencing this or experienced it? How long will it take for me to be able to access my account again? I want to schedule my interview asap :(

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Greenbaum Grand Master

Greenbaum   12,258

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Filed: Citizen (apr) Country: Philippines
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On ‎5‎/‎3‎/‎2019 at 12:13 PM, panda0506 said:

Hello,

 

I got locked out of my account today while trying to see if my payment has reflected on my account. Called the USEM and they told me they froze my account due to suspicious activity because I had changed a bunch of info on my account. My profile was empty and I just updated it with the info they were asking for. 😕 

 

Anyways, anyone else experiencing this or experienced it? How long will it take for me to be able to access my account again? I want to schedule my interview asap :(

When you asked the question is anyone else experiencing this or experienced it there are MILLIONS of applicants I can say without a doubt someone has experienced the same.

 

Give it 24 hours or until Monday for it to reset itself and then try again.

Spoiler

Adjustment of Status

AOS March 5, 2014 Submitted AOS with EAD/AP package to Chicago USICS

Delivered March 8, 2014 AOS packaged delivered to USCIS drop box

Accepted March 19, 2014 Text message with receipt numbers

Biometrics April 16, 2014 Biometrics completed

EAD May 23, 2014 Employment Authorization Document approved and went to card production

TD May 23, 2014 Travel Document approved and went for card production

Receipt EAD/AP May 30, 2014 Received combo card EAD/AP

Green Card Approved July 11, 2014 Approved, no interview. Went to card production.

Green Card received July 17, 2014 GC received without interview

Removal of Conditions

Mailed I-751 Dec 16, 2015 Submitted ROC (removal of conditions)

Received Dec 18, 2015 USPS notification of successful delivery

Check Cashed Dec 21, 2015 Check was cashed

NOA-1 Issued Dec 21, 2015 NOA-1 for ROC issued

NOA-1 Issued Dec 26, 2015 NOA-1 Received

Biometrics Appt. Jan 29, 2016 Biometrics Appointment Scheduled [Completed]

 

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panda0506 Apprentice

panda0506   23

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Filed: K-1 Visa Country: Philippines
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15 hours ago, Greenbaum said:

When you asked the question is anyone else experiencing this or experienced it there are MILLIONS of applicants I can say without a doubt someone has experienced the same.

 

Give it 24 hours or until Monday for it to reset itself and then try again.

Seems like it will be on Monday. No results this weekend. I just wasn't sure what to do. :( Thanks @Greenbaum!

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Greenbaum Grand Master

Greenbaum   12,258

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6 hours ago, panda0506 said:

I finally got to schedule! :D

What did you do to allow you to schedule?

Spoiler

Adjustment of Status

AOS March 5, 2014 Submitted AOS with EAD/AP package to Chicago USICS

Delivered March 8, 2014 AOS packaged delivered to USCIS drop box

Accepted March 19, 2014 Text message with receipt numbers

Biometrics April 16, 2014 Biometrics completed

EAD May 23, 2014 Employment Authorization Document approved and went to card production

TD May 23, 2014 Travel Document approved and went for card production

Receipt EAD/AP May 30, 2014 Received combo card EAD/AP

Green Card Approved July 11, 2014 Approved, no interview. Went to card production.

Green Card received July 17, 2014 GC received without interview

Removal of Conditions

Mailed I-751 Dec 16, 2015 Submitted ROC (removal of conditions)

Received Dec 18, 2015 USPS notification of successful delivery

Check Cashed Dec 21, 2015 Check was cashed

NOA-1 Issued Dec 21, 2015 NOA-1 for ROC issued

NOA-1 Issued Dec 26, 2015 NOA-1 Received

Biometrics Appt. Jan 29, 2016 Biometrics Appointment Scheduled [Completed]

 

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panda0506 Apprentice

panda0506   23

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Filed: K-1 Visa Country: Philippines
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9 hours ago, Greenbaum said:

What did you do to allow you to schedule?

I called Monday morning and they said that I was locked out for reaching maximum amount of log in and that it would take 2-3 days from Friday. So I've just been waiting and checking 2 or 3 times a day.. and also trying not to go crazy. Haha! 

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Greenbaum Grand Master

Greenbaum   12,258

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42 minutes ago, panda0506 said:

I called Monday morning and they said that I was locked out for reaching maximum amount of log in and that it would take 2-3 days from Friday. So I've just been waiting and checking 2 or 3 times a day.. and also trying not to go crazy. Haha! 

That sucks. Well keep playing cards and smoking the stogies and a belch of good rye whisky every once in awhile will make you younger. :thumbs:  Thanks for the update.

Spoiler

Adjustment of Status

AOS March 5, 2014 Submitted AOS with EAD/AP package to Chicago USICS

Delivered March 8, 2014 AOS packaged delivered to USCIS drop box

Accepted March 19, 2014 Text message with receipt numbers

Biometrics April 16, 2014 Biometrics completed

EAD May 23, 2014 Employment Authorization Document approved and went to card production

TD May 23, 2014 Travel Document approved and went for card production

Receipt EAD/AP May 30, 2014 Received combo card EAD/AP

Green Card Approved July 11, 2014 Approved, no interview. Went to card production.

Green Card received July 17, 2014 GC received without interview

Removal of Conditions

Mailed I-751 Dec 16, 2015 Submitted ROC (removal of conditions)

Received Dec 18, 2015 USPS notification of successful delivery

Check Cashed Dec 21, 2015 Check was cashed

NOA-1 Issued Dec 21, 2015 NOA-1 for ROC issued

NOA-1 Issued Dec 26, 2015 NOA-1 Received

Biometrics Appt. Jan 29, 2016 Biometrics Appointment Scheduled [Completed]

 

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panda0506 Apprentice

panda0506   23

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Filed: K-1 Visa Country: Philippines
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23 hours ago, Greenbaum said:

That sucks. Well keep playing cards and smoking the stogies and a belch of good rye whisky every once in awhile will make you younger. :thumbs:  Thanks for the update.

When I was choosing a schedule 2 days ago, earliest date was May 10! Haha I wish I could. 

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panda0506 Apprentice

panda0506   23

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Filed: K-1 Visa Country: Philippines
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On 5/9/2019 at 8:52 PM, suresh88 said:

I had the same problem, my account was frozen since yesterday morning and when I approached the support team, they asked me to wait for 72 hours to login🙄

Oh no, sorry to hear! The waiting was such a pain haha but then what is 3 days compared to the months we waited for K1 process? :D Mine took around 2 business days only, hope yours is back now!

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Greenbaum Grand Master

Greenbaum   12,258

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1 hour ago, aki55ram said:

Hello,

Even i got the same issue... When contacted they said to wait between 24 to 72 hrs... Tell me exactly at what time it is getting unfreeze.

Freeze has happened on 16/6/2019 at 1pm

So on 19 the I have visa VAC appointment

I wanted to reschedule it.

Will I be able to reschedule??

 

You find the date you want. Cancel the old one and then schedule your new date. Embassies are sensitive to those who continue to cancel. Usually after 2 cancels you will wait 90 days and be required to pay the interview fee again. 

Spoiler

Adjustment of Status

AOS March 5, 2014 Submitted AOS with EAD/AP package to Chicago USICS

Delivered March 8, 2014 AOS packaged delivered to USCIS drop box

Accepted March 19, 2014 Text message with receipt numbers

Biometrics April 16, 2014 Biometrics completed

EAD May 23, 2014 Employment Authorization Document approved and went to card production

TD May 23, 2014 Travel Document approved and went for card production

Receipt EAD/AP May 30, 2014 Received combo card EAD/AP

Green Card Approved July 11, 2014 Approved, no interview. Went to card production.

Green Card received July 17, 2014 GC received without interview

Removal of Conditions

Mailed I-751 Dec 16, 2015 Submitted ROC (removal of conditions)

Received Dec 18, 2015 USPS notification of successful delivery

Check Cashed Dec 21, 2015 Check was cashed

NOA-1 Issued Dec 21, 2015 NOA-1 for ROC issued

NOA-1 Issued Dec 26, 2015 NOA-1 Received

Biometrics Appt. Jan 29, 2016 Biometrics Appointment Scheduled [Completed]

 

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Alex & Jess Apprentice

Alex & Jess   3

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Lately i been checking my account every hour or so .. because i paid my CGI fees and it says no appointment availble. When i read online they said keep checking till you find an appointment .. today i logged in and then logged out and when i tried ti log in about 50 minutes later the usatraveldocs website tell me ERROR IN LOG IN PLEASE MAKE SURE USERNAME AND PASSWORD ARE CORRECT. I tried again and its still the same response while i am sure everything is correct. So I pressed forget password and got email with temp password and when i put it .. THE WEBSITE WONT LET ME IN .. it still says same thing .. embassy is closed now and opens on sunday .. i dont know what to do .. i paid the fees and couldnt get appointment and now i am locked out ! .. does that mean i have to pay fees again .. does that mean me and my fiance lost case number and have to wait 7 months again .. i dont know what to do .. please help ! 

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panda0506 Apprentice

panda0506   23

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38 minutes ago, Alex & Jess said:

Lately i been checking my account every hour or so .. because i paid my CGI fees and it says no appointment availble. When i read online they said keep checking till you find an appointment .. today i logged in and then logged out and when i tried ti log in about 50 minutes later the usatraveldocs website tell me ERROR IN LOG IN PLEASE MAKE SURE USERNAME AND PASSWORD ARE CORRECT. I tried again and its still the same response while i am sure everything is correct. So I pressed forget password and got email with temp password and when i put it .. THE WEBSITE WONT LET ME IN .. it still says same thing .. embassy is closed now and opens on sunday .. i dont know what to do .. i paid the fees and couldnt get appointment and now i am locked out ! .. does that mean i have to pay fees again .. does that mean me and my fiance lost case number and have to wait 7 months again .. i dont know what to do .. please help ! 

In my case, I just had to wait 2 business days for me to be able to log in again. And no, you don't have to pay fees again. You just need to be patient. :) 

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Alex & Jess Apprentice

Alex & Jess   3

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59 minutes ago, panda0506 said:

In my case, I just had to wait 2 business days for me to be able to log in again. And no, you don't have to pay fees again. You just need to be patient. :) 

Thank you soo soo much for the help, do you remember whether you logged in with original password or you used the one sent in forgot my password email ? Also did you need to call them before waiting 

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