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upgrading i-130 from F2A to CR1

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i filed petition for my husband under F2A category in may 2018 and my service center is CSC. I got my citizenship in Nov, 2018. I called USCIS to upgrade my petition from F2A to CR1. They sent me a notice in the mail stating that i have to fax the copy of notice and naturalizatiin certificate. I did it on the same day. Since, then i haven’t recieve any upgrade motice or confirmation that my case was upgraded or not. I also tried to call USCIS they said if i did fax the documents they should have done it and USCIS doesnt really send mails. The petition would have been upgraded by itself. I am so confused at this point. Has anyone experienced the same situation while upgrading the Petition?

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Have you tried talking to tier 2 officer? they tend to have bit more information about the file.

12/26/2015 Got Married

Our CR1 Journey

2/4/2016 - I-130 file and documents mailed to Chicago Lockbox

2/9/2016 - Received NOA1 via text and email

2/15/2016 - Received NOA1 in mail

5/18/2016 to 6/1/2016 - Visited wife in india

8/11/2016 - Received NOA 2 via text and email :dancing: :dancing:

8/22/2016 - Received NOA 2 in mail

9/6/2016 - Case was sent to NVC (received text & email)

9/12/2016 - NVC received our Case from USCIS... wait continues for NVC case number

9/27/2016 - Submitted -261 and paid AOS fee

9/29/2016 - Received and paid IV fee

10/9/2016 - Submitted DS-260

10/15/2016 - AOS and IV package mailed to NVC

10/19/2016 - Scan Date

12/07/2016 - Case Completed

12/27/16 - Interview date received over the phone

12/30/16 - P4 letter received

02/03/2016 - Interview, VISA APPROVED!!!:jest::jest:

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