Unable to see RFE online

[IslAmy 122]

Hello all,

 

Sorry if this is a repeat topic, I’ve done a site search and can’t find what I am looking for, most likely because I am on mobile. 

 

On Friday Oct. 5th we had our interview. It went well and we received the paper saying we were approved and the officer told us just to wait for the date for our oath ceremony. The folllowing Tuesday our online account (we applied online) updated to “We need more information from you” but when I click the link to see the letter it says Error 500 Page Not Available. 

 

Has anyone had this experience? Is this a real RFE or just a glitch while we are waiting in line for the ceremony? I’ve been calling the helpline but thought I would try here while we are on the long holds. 

[Russ&Caro 1,548]

I haven't heard of a glitch like this. You might wait a couple of days and see if the system is repaired, allowing you to see the file. Then again, whoever uploaded the document might have done it incorrectly and then assumed it was okay. If after a couple of days wait you keep seeing the same result, you might want to call the USCIS help line.

[semsem 19]

I have read about this issue several times, it seems that after the IO decides to request more evidences, s/he changed his mind and grant the approval instead, which is a good sign.

The other issue like this I read about was about an IO decided to request more supporting documents from other government office. In this case the RFE letter won't appear to you.

However, hang in there and don't be stressed. Good luck my friend.

[IslAmy 122]

Thank you both. We called USCIS and they said no RFE had been sent to us and everything looks good, just pending some final checks before they mail us the oath notice so I believe it’s correct that the RFE is for some other offices and not us directly. We are almost to the end!