No information found in SAVE system

[Nemo1313 0]

8 hours ago, milimelo said:

Go to CBP deferred facility near you (find the list of places on cbp.gov) and have them verify what's in SAVE and update it if needed. That will get correct info to SSA and card in hand. 

 

Make sure to bring passport and any other paperwork you have. 

That is a good idea.  I did this quickly over the phone, but it would be best to see exactly what is in CPB system with my own eyes.

 

 

21 minutes ago, Suss&Camm said:

Sorry about the i-94 confusion
As @milimelo said though, it's about what's in the system, whether it's printed on an i-94 or not. So double checking the entry is still something that you can do at deferred inspection. That and as said, going back and actually looking at what exactly the employee is typing in and in what field. I've seen so many posts where they entered a middle name where there was none, spelled wrong etc etc. Good luck

And verifying the SSO clerk is typing in the correct info seems paramount.  They get so defensive when you ask them questions, but we will just need to stay firm.

 

Thank you both for your thoughts and advice!  I will continue to update this thread in case others have similar issues.

[Suss&Camm 2,213]

16 minutes ago, Nemo1313 said:

And verifying the SSO clerk is typing in the correct info seems paramount.  They get so defensive when you ask them questions, but we will just need to stay firm.

 

yes - they do.... and yet sooooo many of them make mistakes and/or give out wrong info. How are you supposed to know if your talking to one of the "good ones"??! pfffttt - they should realize that and not take it personally..

 

good luck

[Scandi 4,358]

My name was too long to fit in the boxes in the system so the SSA had to verify my name with the immigrations. I received my card 4 weeks later. It's very common that they have to verify the info and it's not a nightmare, but a little frustrating perhaps. Don't worry.

Edited September 15, 2017 by Scandi

[Suss&Camm 2,213]

44 minutes ago, Scandi said:

My name was too long to fit in the boxes in the system so the SSA had to verify my name with the immigrations. I received my card 4 weeks later. It's very common that they have to verify the info and it's not a nightmare, but a little frustrating perhaps. Don't worry.

Ahh.. the Swedish problem of "andranamn"? 

[Scandi 4,358]

41 minutes ago, Suss&Camm said:

Ahh.. the Swedish problem of "andranamn"? 

Yes, our middle names are for some reason counted as  first names, so naturally I have three first names here in the US, no middle names. 

 

It looked too funny on my i-94. My second middle name is Therese and that name was cut off due to too little space in the first name box, so my name was written down as: "Maria Sara The Svensson", wth? 

 

And then the name I had on my very first SS card, that was a mess too! They had even less space in the box there so I didn't even get any space between the names and Therese was cut off even more, on the card it said "Mariasarat Svensson".. 

 

Not that it mattered, I was just happy to have a SSN at all!

Edited September 15, 2017 by Scandi

[Suss&Camm 2,213]

5 minutes ago, Scandi said:

Yes, our middle names are for some reason counted as  first names, so naturally I have three first names here in the US, no middle names. 

 

It looked too funny on my i-94. My second middle name is Therese and that name was cut off due to too little space in the first name box, so my name was written down as: "Maria Sara The Svensson", wth? 

 

And then the name I had on my very first SS card, that was a mess too! They had even less space in the box there so I didn't even get any space between the names and Therese was cut off even more, on the card it said "Mariasarat Svensson".. 

 

Not that it mattered, I was just happy to have a SSN at all!

Well.. I'm not alone hahaha yes I have three first names as well... and I decided to hyphenate my last-name as married... omg.. I get "bless your heart chiiiild, that's a long name" a lot here hahaha

My first SSC was also like that...also my second name in Sweden is supposed to be hyphenated.. but the hyphen has fallen off somewhere along the way here..  and oh the headaches of signing up for anything... I go "make sure it's not entered as a middle name" everywhere and it's pretty much a 90% chance that they'll enter it as middle name anyway... geeee...

sorry OP for the short hijack.. has just been a real trip with all these names!

[Ketsuban 1,035]

I had the whole first name and middle name combined issue at the SSA. The total b**** working there with a terrible attitude told me rudely and as if it was my fault that because of the combined names, I wouldn't be able to get an SSN until I straightened it out with CBP. Then handed me a letter saying my SSN would be mailed to me o.o I received it with no problem, says First name Middle initial Last name as it should, so I'm not sure why she said that to me unless she had "issues".

 

On that day though I did call CBP and the guy there was friendly, a nice change from earlier. He said the way CBP and SSA's systems interact, the first and middle names get combined into the first name field at the SSA and apparently that freaks out some of the less experienced clerks.