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Uscis and NVC making it hard

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I have really hard problem for my mom and dad. 

My mom filled a I -130 for my dad last year in 2/2816. He got approved for permanent residence green card and he is in Iraq still, and we received the approval for green card on sep/2016. She got naturalized in 3/2017 and sent the citizenship copy to them (( nvc)) and I called to make sure they got it. They said we did but the case was returned back to uscis in nov2016. And they don't know why. We called them and they said will send it back to them and we don't know why we have it anyway. On 3/28/2017 got a letter from uscis said we don't have the case and it was never returned to us. I was calling NVC since 4/10 and they keep saying the same thing and the suggested to send a letter that stated we don't have it. I received it today. Ow I have letter from both saying we don't have it. Question can I send them to uscis in my state in mail? My mom is out side if our state for an emergency and I need to move the case. 

Please help

note I have sent this informations to our  representative  and still no answer 

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schedule an appointment to speak to an ombudsman at your local office.

When you call either USCIS or NVC, keep pushing the person to look further. or ask to speak to a tier 2 officer.


(L)(L)(L)(L)(L)(L)(L)

CR- 1

Interview :  11/15/2016

Result: AP  (form 221 (g))

Correspondence with Embassy: Tons of emails, Facebook posts, tweets, Congressman inquiry

Complaint letter with OIG : 12/29/2016

Case dispatched to diplomatic pouch : 01/11/2017

Case dispatched from diplomatic mail service to NVC : 01/23/2017

Case arrived at NVC: 01/26/2017

NVC sent case to USCIS : 02/09/2017 (system update)

Case receive by USCIS (text & email notification): 03/07/2017

 

Reaffirm Petition Timeline for folks in GHANA.. Please update your information..Thank you!

https://docs.google.com/spreadsheets/d/1k0NXnbJdyEIRR1_Dr4t3yXmsM0tBbq-tZsj0-o3cMV0/edit?usp=sharing

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Of course they know why, they just can't tell you why. Because, you know who is the President and because there was a ban on citizens of certain countries coming into the USA. As this nonsense was happening, they sent your paperwork back and now no one wants to take responsibility. This is why.

 

But it does not matter because USCIS will never admit to this. Just keep pushing and going for infopass. If possible, get an attorney or Legal Aid involved because this is wrong.

I sincerely wish you the best of luck in this ordeal!


K-1 Visa

Service Center: Texas Service Center

Transferred? No

Consulate: Mumbai, India

 

Met at University in UK: 2010

Engaged in India: 03/31/2014

I-129F Sent: 06/20/2014

NOA1: 06/25/2014

NOA2: 12/16/2014

NOA2 Hardcopy Received: 12/23/2014

Case Sent to NVC: 12/23/2014

NVC Case Number Assigned: 01/05/2015

Case Sent to Consulate: 01/08/2015

Case "Ready" at Consulate: 01/09/2015

Applied for PCC: 01/20/2015

PCC in hand: 02/23/2015

Medical: 01/23/2015

Completed DS-160 and paid visa fee: 02/20/2015

Interview: 03/13/2015 APPROVED :)--> Same day went into AP

Visa "issued" on CEAC webstie: 03/16/2015

:goofy: :goofy: Visa in hand! 03/18/2015 :goofy::goofy:

POE: 06/04/2015 :dancing: :dancing: :dancing:

AOS Journey

06.11.2015- City Hall Wedding

06.29.2015- Mailed AOS Package

07.01.2015 - Package Delivered at Chicago Lockbox

07.02.2015- Date Received as per USCIS

07.09.2015- NOA1 for EAD/AP

07.24.2015- RFE :ranting:

08.13.2015- USCIS accepted RFE response

09.08.2015- EAD received

Waiting for the interview :clock:

12.19.2015 WE GOT THE GREEN CARD IN THE MAIL!!!!! No interview :)

ROC

10.25.2017 ROC packet received by VT Service Center

11.02.2017- Received NOA dated 10.26.2017

11.29.17- Completed Biometrics

Waiting for the interview :clock:

 

 

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3 minutes ago, Dohan said:

Of course they know why, they just can't tell you why. Because, you know who is the President and because there was a ban on citizens of certain countries coming into the USA. As this nonsense was happening, they sent your paperwork back and now no one wants to take responsibility. This is why.

 

But it does not matter because USCIS will never admit to this. Just keep pushing and going for infopass. If possible, get an attorney or Legal Aid involved because this is wrong.

I sincerely wish you the best of luck in this ordeal!

That's a total lie!!

Trump has nothing to do with it.

When the status of an applicant changes while the case is at NVC, they usually send it back to USCIS. That is normal..But finding where the case is, is the issue.

There is a possibility that the officer (s) OP spoke to didn't look "hard enough".

I have called NVC over my case returned and one officer gave me the return date , however, i called 1 week later and the next officer i spoke to said they didnt have it. I probe her to look more since i have already been told by an officer at NVC that they had it.

it was then that she performed another query and saw that they had it.

 

So OP needs to take my approach ^^ or ask to speak to tier 2  officer.


(L)(L)(L)(L)(L)(L)(L)

CR- 1

Interview :  11/15/2016

Result: AP  (form 221 (g))

Correspondence with Embassy: Tons of emails, Facebook posts, tweets, Congressman inquiry

Complaint letter with OIG : 12/29/2016

Case dispatched to diplomatic pouch : 01/11/2017

Case dispatched from diplomatic mail service to NVC : 01/23/2017

Case arrived at NVC: 01/26/2017

NVC sent case to USCIS : 02/09/2017 (system update)

Case receive by USCIS (text & email notification): 03/07/2017

 

Reaffirm Petition Timeline for folks in GHANA.. Please update your information..Thank you!

https://docs.google.com/spreadsheets/d/1k0NXnbJdyEIRR1_Dr4t3yXmsM0tBbq-tZsj0-o3cMV0/edit?usp=sharing

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