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Receipt number does not come up

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Should I be concerned?  Filed in June.  When I enter the receipt number on the case status update page I get:


  • My Case Status does not recognize the receipt number entered. Please check your receipt number and try again. If you need further assistance, please call the National Customer Service Center at 1-800-375-5283.

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Are you using the I-751 receipt number or the cri-89 number? (Biometrics case number.)  Use the latter as the former will not work; as stated on your I-751 extension letter. 

You have brains in your head. You have feet in your shoes. You can steer yourself any direction you choose.  - Dr. Seuss


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Thank you!  (this is dave22v)


I was not using the correct receipt number.  Appreciate the help!

3/08/2013: Sent I-129F to Dallas Lockbox
3/12/2013: NOA1 Issued
3/15/2013: NOA1 Received (VCS)

7/10/2013: Transferred to TCS

7/25/2013: RFE

7/31/2013: RFE Response Received
8/07/2013: NOA2


8/16/2013: Sent to NVC
8/21/2013: NVC received
8/26/2013: Case number

US Consulate Guangzhou

8/28/2013: P3
9/14/2013: P3 Sent
9/16/2013: P3 received by GUZ

9/24/2013: P4 received via email

10/22/2013: Interview - Approved

10/24/2013: Visa Issued

10/30/2013: Passport available for pickup.

USCIS California

6/17/2016 I-751 Sent

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