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6 months after entering still no GC

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Hi All , 


my wife entered the US after her petition was granted ( I-130) on august 4 

we payed the fees a day before ( $165 ) 


on sept 12 the status on our application changed to card was ordered to be produced 

since then we have not gotten any information oin the card 

we have called them numerous times and they opened a service ticket as well 

and told us to wait 90 days 


this was their last email communication 

You or your representative contacted USCIS to notify us that you have not received your Permanent Resident Card (PRC). Below is a summary of what we found and how the issue has been or may be resolved.
A request has been made to produce your Permanent Resident Card with the available biometrics.  If we are unable to produce your card with the available biometrics, a request will be made to schedule a biometrics appointment.  You should receive either your Permanent Resident Card or a biometrics appointment notice within the next 90 days.  If you do not receive any correspondence within the next 90 days, please contact customer service.

Is there anyone else on the same boat as us ? 
 or can someone help us on what should we do ? 


FedEx overnight I-130: December 17, 2015
NOA1 hard copy received: January 1, 2016

NOA2 hard copy received: April 24, 2016

Case and IIN Assigned: May 4, 2016

Choice of Agent (DS-261): May 4, 2016

AOS Fee paid: May 4, 2016

IV Fee Paid: May 6, 2016

DS-260 Completed: May 14 , 2016

Case Complete : June 8,2016



Medical Completed : July 22, 2016 review link

Interview : July 28, 2016 APPROVED !!!! review link

Visa issued : July 29, 2016

Visa in hand : August 3, 2016

POE : August 4, 2016 Montreal, Canada

224 days start to finish :dancing:

SSC in hand : August 15 , 2016

Green card : January 14th , 2017




packet sent : May 5, 2018

package received : May 7, 2018

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