AOS October 2016 filers

[Dutchster 1,106]

Tier 1 or the whole customer service line is not for nothing called the misinterpretation line. Most of the time they don't know what they're talking about or giving out wrong information.

[JaMerican_2019 34]

5 minutes ago, Dutchster said:

Tier 1 or the whole customer service line is not for nothing called the misinterpretation line. Most of the time they don't know what they're talking about or giving out wrong information.

I think they can only see what we see and they give info we can find on Google, they don't have much access to anything so calling them is pointless. It's only general responses they have

[Dutchster 1,106]

6 minutes ago, EmpressBab said:

I think they can only see what we see and they give info we can find on Google, they don't have much access to anything so calling them is pointless. It's only general responses they have

It's annoying, honestly. You hope to get some right information but most of the time, it's not the right information they'll telling you.

[The Gladiator 1]

Congratulations to everyone who have received their cards and approvals.. Really happy for you guys  .. For me the wait continues.. I am on day 92 now.. The tier 1 guys refusing to connect me to tier 2 and all my service requests met with the same standard response.. I was supposed to start working on 9th Jan and  had tried to expedite the work permit as well but had no news whatsoever on that front too.. It is beyond frustrating !!!  On top for the new folks who are applying they have increased the fees.. Just wish the services where as good as the fees charged!

[JaMerican_2019 34]

3 minutes ago, The Gladiator said:

Congratulations to everyone who have received their cards and approvals.. Really happy for you guys  .. For me the wait continues.. I am on day 92 now.. The tier 1 guys refusing to connect me to tier 2 and all my service requests met with the same standard response.. I was supposed to start working on 9th Jan and  had tried to expedite the work permit as well but had no news whatsoever on that front too.. It is beyond frustrating !!!  On top for the new folks who are applying they have increased the fees.. Just wish the services where as good as the fees charged!

I don't understand, why won't they connect you? I called, gave my receipt number, they read what the case status said and then I just said "can u transfer me to tier 2" and the rep did.. 

[The Gladiator 1]

2 minutes ago, Dutchster said:

It's annoying, honestly. You hope to get some right information but most of the time, it's not the right information they'll telling you.

I agree .. Sometimes i feel like shooting of a barrage stinker tweets.. but then my wife talks me out of it.. I want to tell them that the losses to the Government in form of taxes itself have been more than $3K with me losing the first month of employment.. imagine the tax loss to all of us combined

[The Gladiator 1]

Just now, EmpressBab said:

I don't understand, why won't they connect you? I called, gave my receipt number, they read what the case status said and then I just said "can u transfer me to tier 2" and the rep did.. 

I tried day before yesterday she said that they have very high call volume and kept me on call back with tier 2.. Where that official is supposed to call me in 3-5 days.. Nothing yet

[JaMerican_2019 34]

Just now, The Gladiator said:

I tried day before yesterday she said that they have very high call volume and kept me on call back with tier 2.. Where that official is supposed to call me in 3-5 days.. Nothing yet

Ok that makes sense. U have to call early in the morning to get a tier 2.. Their lines are always full

[Venice1012 35]

33 minutes ago, The Gladiator said:

I tried day before yesterday she said that they have very high call volume and kept me on call back with tier 2.. Where that official is supposed to call me in 3-5 days.. Nothing yet

That's exactly what I was told both times I called. But I read somewhere that anyone who wants to speak to tier 2 should call early in the morning....

[nicoleduo1 3]

43 minutes ago, The Gladiator said:

I tried day before yesterday she said that they have very high call volume and kept me on call back with tier 2.. Where that official is supposed to call me in 3-5 days.. Nothing yet

Call them in the early morning before 10am. They can transfer you to tier 2 and the call back usually about 2 hrs. That's what I've been doing every time I call them. 

 

Do you have any RFEs? That usually slow things down. 

[JaMerican_2019 34]

The tier2 rep just called me back waited about 2 hours to get a call-back and I asked why had my card been approved from Friday and nothing else has happened. She told me that my card was mailed yesterday however, the tracking information is not yet updated so I should check back tomorrow for the tracking information

[JaMerican_2019 34]

I already have MY USPS as well but letters for me don't show up on mine. Usually only packages show up. Hopefully the card shows up though by later or tomorrow so I can see when it will arrive

[Venice1012 35]

Just now, EmpressBab said:

I already have MY USPS as well but letters for me don't show up on mine. Usually only packages show up. Hopefully the card shows up though by later or tomorrow so I can see when it will arrive

Once there is a tracking number and it's in your name it will show up..

[cx711s 2]

Just checked that EAD is mailed to me on 1/18!  

[Venice1012 35]

8 minutes ago, cx711s said:

Just checked that EAD is mailed to me on 1/18!  

Congrats