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Michellerock

money order cashed but not acknowledged

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Help! Has this I should happened to anyone? On June 7th 2015 i received my AOS FEE INVOICE for 120 dollars and on July 9 2015, i received the IMMIGRANT VISA FEE INVOICE FOR 325 DOLLARs. The system has been down so I couldn't make the payment online. On August 3, 2015. I purchased a money order of 445 dollars (combined total) and put both invoice fee bills in the package and sent it to their address. On August 6, 2015, I received an email saying that they have received my AOS PAYMENT. I Never received confirmation of my immigration fee being received as it was all in one money order. I called them on August 14th 2015, and was told that the only thing in their system that was paid is the AOS FEE and that their system does not even show that they sent me an invoice for the immigration ds 260.

They checked and saw that I had actually been invoiced but they are not sure where that part of the payment is. The customer service rep. Messaged her supervisor and said I would have to wait 42 days. I went ahead and sent proof of my money order by scanning my purchasers copy.

Anyway I can speed this up? Has this happened to anyone?

This is exhausting.

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Help! Has this I should happened to anyone? On June 7th 2015 i received my AOS FEE INVOICE for 120 dollars and on July 9 2015, i received the IMMIGRANT VISA FEE INVOICE FOR 325 DOLLARs. The system has been down so I couldn't make the payment online. On August 3, 2015. I purchased a money order of 445 dollars (combined total) and put both invoice fee bills in the package and sent it to their address. On August 6, 2015, I received an email saying that they have received my AOS PAYMENT. I Never received confirmation of my immigration fee being received as it was all in one money order. I called them on August 14th 2015, and was told that the only thing in their system that was paid is the AOS FEE and that their system does not even show that they sent me an invoice for the immigration ds 260.

They checked and saw that I had actually been invoiced but they are not sure where that part of the payment is. The customer service rep. Messaged her supervisor and said I would have to wait 42 days. I went ahead and sent proof of my money order by scanning my purchasers copy.

Anyway I can speed this up? Has this happened to anyone?

This is exhausting.

Yes there has been a few who ran into this. The issue is you sent one money. And you were to send one for each fee. I guess they aren't smart enough to separate but it is two different departments. Now you have to allow them to sort it all out. Keep calling ask for a supervisor. Sorry for your delay.


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Moved from IR-1/CR-1 Process & Procedures to NVC forum.

Our journey:

Spoiler

September 2007: Met online via social networking site (MySpace); began exchanging messages.
March 26, 2009: We become a couple!
September 10, 2009: Arrived for first meeting in-person!
June 17, 2010: Arrived for second in-person meeting and start of travel together to other areas of China!
June 21, 2010: Engaged!!!
September 1, 2010: Switched course from K1 to CR-1
December 8, 2010: Wedding date set; it will be on February 18, 2011!
February 9, 2011: Depart for China
February 11, 2011: Registered for marriage in Wuhan, officially married!!!
February 18, 2011: Wedding ceremony in Shiyan!!!
April 22, 2011: Mailed I-130 to Chicago
April 28, 2011: Received NOA1 via text/email, file routed to CSC (priority date April 25th)
April 29, 2011: Updated
May 3, 2011: Received NOA1 hardcopy in mail
July 26, 2011: Received NOA2 via text/email!!!
July 30, 2011: Received NOA2 hardcopy in mail
August 8, 2011: NVC received file
September 1, 2011: NVC case number assigned
September 2, 2011: AOS invoice received, OPTIN email for EP sent
September 7, 2011: Paid AOS bill (payment portal showed PAID on September 9, 2011)
September 8, 2011: OPTIN email accepted, GZO number assigned
September 10, 2011: Emailed AOS package
September 12, 2011: IV bill invoiced
September 13, 2011: Paid IV bill (payment portal showed PAID on September 14, 2011)
September 14, 2011: Emailed IV package
October 3, 2011: Emailed checklist response (checklist generated due to typo on Form DS-230)
October 6, 2011: Case complete at NVC
November 10, 2011: Interview - APPROVED!!!
December 7, 2011: POE - Sea-Tac Airport

September 17, 2013: Mailed I-751 to CSC

September 23, 2013: Received NOA1 in mail (receipt date September 19th)

October 16, 2013: Biometrics Appointment

January 28, 2014: Production of new Green Card ordered

February 3, 2014: New Green Card received; done with USCIS until fall of 2023*

 

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