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So, we successfully ROC'd. But, as with the 2 year GC, they got the resident date since wrong. To correct the 2 year we went the I-90 route which took a little over 9 months and two 551 stamps for travel. Not wanting to go the I-90 route again (we file for Naturalization in October), I sent an e-request and below is the response I got. They are basically just saying to send the card back to my local office. Has anyone heard of or done this? Kind of curious on the turn around. They do not say to submit an I-90, just send the card back for a replacement. I will of course send a copy of their e-mail. Thoughts on this? Thanks.

> On Jul 22, 2015, at 10:43 AM, USCIS <USCIS-CaseStatus@dhs.gov> wrote:
>
> U.S. Department of Homeland Security
> CALIFORNIA SERVICE CENTER
> 24000 AVILA ROAD
> LAGUNA NIGUEL,CA 92677
>
> U.S. Citizenship and Immigration Services
> Wednesday, July 22, 2015
>
> Emailed to XXXXXXXXX
>
> Dear XXXXXXXXX:
>
> On 07/13/2015 you, or the designated representative shown below, contacted us about your case. Some of the key information given to us at that time was the following:
>
> Caller indicated they are:
> -- Applicant or Petitioner
>
> Attorney Name:
> -- Information not available
>
> Case type:
> -- I751
>
> Filing date:
> -- 10/28/2014
>
> Receipt #:
> -- WAC-XX-XXXX-XXXXX
>
> Referral ID:
>XXXXXXXXXXXXXXX
> Beneficiary (if you filed for someone else):
> -- Information not available
>
> Your USCIS Account Number (A-number):
> -- XXXXXXXXX
>
> Type of service requested:
> -- Typographical Error
>
>
> The status of this service request is:
>
> It is noted that your Permanent Resident Card contains incorrect data regarding your residence date. We apologize for the error on your card and any inconvenience it has caused you. In order to update your USCIS records with correct information, please return the 10 year Permanent Resident Card that was issued in error. Once we receive the card, we will generate a new card which will display your resident dates correctly.
>
> Please send the card to the following address:
> USCIS - California Service Center
> 24000 Avila Rd, 2nd Floor
> Laguna Niguel, CA 92677
> Attn: Ruth Mills, CSO-1 / W/S 13386 / KA
>
> Please annotate in BOLD on the envelope: Do Not Open in the Mailroom.

If you move, please provide us with an updated address. For more information about address changes, please visit our Web site at www.uscis.gov/ar11, and click on “Change Your Address Online.”
>
> For More Information: If you do not find the information you need through our online services and need further assistance, you may contact our National Customer Service Center at 1-800-375-5283, or 1-800-767-1833 (TDD for the hearing impaired). If you have any further questions, please call the National Customer Service Center at 1-800-375-5283.
>
> U.S. Citizenship and Immigration Services
>

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I strongly believe you should mail the card to the individual noted in the email. He will be the person responsible for sorting out the issue. You seem to be in good hands....goodluck


....All your Negative Energy Feeds Cancer!


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I strongly believe you should mail the card to the individual noted in the email. He will be the person responsible for sorting out the issue. You seem to be in good hands....goodluck

Will of course do so, thanks. After the past few years of waiting and a rather impersonal process thought it odd to get a response to my e-mail so quickly essentially apologizing for the mistake and saying hey, just send it back and we'll send you a new one. Kind of refreshing.

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It appears as though they have someone personally assigned to your case, which, if true, would be excellent for you. If we interpret the verbiage literally, they intend to create a replacement card right then. Other opinions here might differ, but this is how I see it.

*** Duplicate thread from other forum moved to here and merged with this thread. ***

Edited by TBoneTX

06-04-2007 = TSC stamps postal return-receipt for I-129f.

06-11-2007 = NOA1 date (unknown to me).

07-20-2007 = Phoned Immigration Officer; got WAC#; where's NOA1?

09-25-2007 = Touch (first-ever).

09-28-2007 = NOA1, 23 days after their 45-day promise to send it (grrrr).

10-20 & 11-14-2007 = Phoned ImmOffs; "still pending."

12-11-2007 = 180 days; file is "between workstations, may be early Jan."; touches 12/11 & 12/12.

12-18-2007 = Call; file is with Division 9 ofcr. (bckgrnd check); e-prompt to shake it; touch.

12-19-2007 = NOA2 by e-mail & web, dated 12-18-07 (187 days; 201 per VJ); in mail 12/24/07.

01-09-2008 = File from USCIS to NVC, 1-4-08; NVC creates file, 1/15/08; to consulate 1/16/08.

01-23-2008 = Consulate gets file; outdated Packet 4 mailed to fiancee 1/27/08; rec'd 3/3/08.

04-29-2008 = Fiancee's 4-min. consular interview, 8:30 a.m.; much evidence brought but not allowed to be presented (consul: "More proof! Second interview! Bring your fiance!").

05-05-2008 = Infuriating $12 call to non-English-speaking consulate appointment-setter.

05-06-2008 = Better $12 call to English-speaker; "joint" interview date 6/30/08 (my selection).

06-30-2008 = Stokes Interrogations w/Ecuadorian (not USC); "wait 2 weeks; we'll mail her."

07-2008 = Daily calls to DOS: "currently processing"; 8/05 = Phoned consulate, got Section Chief; wrote him.

08-07-08 = E-mail from consulate, promising to issue visa "as soon as we get her passport" (on 8/12, per DHL).

08-27-08 = Phoned consulate (they "couldn't find" our file); visa DHL'd 8/28; in hand 9/1; through POE on 10/9 with NO hassles(!).

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It appears as though they have someone personally assigned to your case, which, if true, would be excellent for you. If we interpret the verbiage literally, they intend to create a replacement card right then. Other opinions here might differ, but this is how I see it.

*** Duplicate thread from other forum moved to here and merged with this thread. ***

Thanks. That's kind of how I read it too. After such an impersonal journey, was pleasantly surprised to get an e-mail saying sorry and just send it to me and I'll fix it and send you a new one. We of course will go this route. I tried to search if anyone has ever had something like this occur with no success. We"ll see how long it takes to get the new one! B-)

Edited by khwaidee1

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It is startling in a pleasant way, isn't it? It might be because you duly filed the I-90 and they still couldn't get it right.


06-04-2007 = TSC stamps postal return-receipt for I-129f.

06-11-2007 = NOA1 date (unknown to me).

07-20-2007 = Phoned Immigration Officer; got WAC#; where's NOA1?

09-25-2007 = Touch (first-ever).

09-28-2007 = NOA1, 23 days after their 45-day promise to send it (grrrr).

10-20 & 11-14-2007 = Phoned ImmOffs; "still pending."

12-11-2007 = 180 days; file is "between workstations, may be early Jan."; touches 12/11 & 12/12.

12-18-2007 = Call; file is with Division 9 ofcr. (bckgrnd check); e-prompt to shake it; touch.

12-19-2007 = NOA2 by e-mail & web, dated 12-18-07 (187 days; 201 per VJ); in mail 12/24/07.

01-09-2008 = File from USCIS to NVC, 1-4-08; NVC creates file, 1/15/08; to consulate 1/16/08.

01-23-2008 = Consulate gets file; outdated Packet 4 mailed to fiancee 1/27/08; rec'd 3/3/08.

04-29-2008 = Fiancee's 4-min. consular interview, 8:30 a.m.; much evidence brought but not allowed to be presented (consul: "More proof! Second interview! Bring your fiance!").

05-05-2008 = Infuriating $12 call to non-English-speaking consulate appointment-setter.

05-06-2008 = Better $12 call to English-speaker; "joint" interview date 6/30/08 (my selection).

06-30-2008 = Stokes Interrogations w/Ecuadorian (not USC); "wait 2 weeks; we'll mail her."

07-2008 = Daily calls to DOS: "currently processing"; 8/05 = Phoned consulate, got Section Chief; wrote him.

08-07-08 = E-mail from consulate, promising to issue visa "as soon as we get her passport" (on 8/12, per DHL).

08-27-08 = Phoned consulate (they "couldn't find" our file); visa DHL'd 8/28; in hand 9/1; through POE on 10/9 with NO hassles(!).

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Hi there - I've just received the same email (with a request to simply mail back the incorrect green card to Ms. Mills). Can I confirm if this worked for you?? Have you already gotten it back? A bit nervous to just send the card off, given how informal the process suddenly seems. (But as others have pointed out, this is probably an upgrade to have a person assigned!)

So yeah - do you have any updates on your own experience with mailing it to Ms. Mills? Might try to put it in the mail today...

Thank you!!!!

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Sent the 10 year card with cover letter, copy of the e-mail, copies of both the 2 and 10 year cards. Mailed on 7/23, signed for on 7/24. On 8/4 got a USCIS e-mail that they received the card and my letter. Later that same day got an e-mail that said "Card/Document Production" and that the card was ordered. Reckon we should have it next week. Woo hoo!

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Let us know when you have it in hand.


06-04-2007 = TSC stamps postal return-receipt for I-129f.

06-11-2007 = NOA1 date (unknown to me).

07-20-2007 = Phoned Immigration Officer; got WAC#; where's NOA1?

09-25-2007 = Touch (first-ever).

09-28-2007 = NOA1, 23 days after their 45-day promise to send it (grrrr).

10-20 & 11-14-2007 = Phoned ImmOffs; "still pending."

12-11-2007 = 180 days; file is "between workstations, may be early Jan."; touches 12/11 & 12/12.

12-18-2007 = Call; file is with Division 9 ofcr. (bckgrnd check); e-prompt to shake it; touch.

12-19-2007 = NOA2 by e-mail & web, dated 12-18-07 (187 days; 201 per VJ); in mail 12/24/07.

01-09-2008 = File from USCIS to NVC, 1-4-08; NVC creates file, 1/15/08; to consulate 1/16/08.

01-23-2008 = Consulate gets file; outdated Packet 4 mailed to fiancee 1/27/08; rec'd 3/3/08.

04-29-2008 = Fiancee's 4-min. consular interview, 8:30 a.m.; much evidence brought but not allowed to be presented (consul: "More proof! Second interview! Bring your fiance!").

05-05-2008 = Infuriating $12 call to non-English-speaking consulate appointment-setter.

05-06-2008 = Better $12 call to English-speaker; "joint" interview date 6/30/08 (my selection).

06-30-2008 = Stokes Interrogations w/Ecuadorian (not USC); "wait 2 weeks; we'll mail her."

07-2008 = Daily calls to DOS: "currently processing"; 8/05 = Phoned consulate, got Section Chief; wrote him.

08-07-08 = E-mail from consulate, promising to issue visa "as soon as we get her passport" (on 8/12, per DHL).

08-27-08 = Phoned consulate (they "couldn't find" our file); visa DHL'd 8/28; in hand 9/1; through POE on 10/9 with NO hassles(!).

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Just to add an update - I now have to go in to get Biometrics done AGAIN - apparently that's standard protocol for an i-90 replacement application. Sigh. The appt has been set for 10 days from now, but I don't understand how it connects to the 'expedited process' apparently taking place with my green card and Ms. Mills!

Confused and tired!

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