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3 months and no green card

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My husband has three months in the USA and no green card. We called and they said it usually takes about 3 month to get to us but nothing. My elis account is also locked. I call but I never get an option to unlock it and I have tried everything even resetting the password. Thankfully my husband has his ss card and with the temp visa he was able to get a job but seriously we are lost and have no idea what to do. We even tried making an appointment with infopass but it keeps saying there are no available appointment in our area. Help!!

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Your post is confusing, because you post in the AOS forum, but your profile says CR-1, and spousal via holders do not need to file AOS. If you fill in your timeline, we can help you better.

Do you check they have the correct address for you?

****** Moving from AOS from Family Visa to General Immigration forum as OP seems to be on a spousal visa *****

Edited by Penguin_ie

Bye: Penguin

Me: Irish/ Swiss citizen, and now naturalised US citizen. Husband: USC; twin babies born Feb 08 in Ireland and a daughter in Feb 2010 in Arkansas who are all joint Irish/ USC. Did DCF (IR1) in 6 weeks via the Dublin, Ireland embassy and now living in Arkansas.

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If the account is locked you need to contact ELIS technical support.

Did you write down the IOE number anywhere?

You have brains in your head. You have feet in your shoes. You can steer yourself any direction you choose.  - Dr. Seuss


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