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Filed: Timeline
Posted (edited)

I'm afraid we've messed up.

My wife went to her first biometrics appointment in the beginning of May. We got a letter a few weeks later saying that her fingerprints could not be read and that she needed to go back for to get her fingerprints taken again....on June 9th.

June 9th comes around and my wife wakes up with a bad case of UTI. She's tells me she can't go and so I call the number on the bottom of the form. The person I end up speaking to advises me to send in the form requesting a rescheduling. I do this that same day and I send in a copy of the request to reschedule to the service center where we filed the I-751 as instructed on the form.

Two months go by and we receive no instructions for a 3rd appointment. I've periodically called the 1-800 number on the I-751 form for a status update but all they say is they received the initial request to adjust on May 2nd and to please follow the instructions on the I-751 form we receive.

So I come on here today and I see people talking about just walking in if they missed their appointment. This never occurred to us, partly because we live in NYC and she went to the Manhattan office which is fairly busy.

Anyway obviously she'll go to the manhattan office tomorrow to attempt a walk-in.

Is there anything else we can do or someone to call to make sure someone received her request to reschedule and that the case is not denied? Since she attended the first appointment and they already had scans on file(albeit scans they can't read), shouldn't this mean her case wasn't automatically dropped when she did not appear at the 2nd appointment?

Edited by John Engleman
Filed: Citizen (pnd) Country: Japan
Timeline
Posted

The walk-in attempt is a good idea. You should also schedule an Infopass appointment if they don't allow a walk-in.

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