A week since approved interview still no sign of passport or visa

[Jessicacallum 14]

I'm expecting to fly out very soon as my fiancée is going in to hospital, my interview was a week ago today and the visa was issued on the 3rd what's going on when will I get my passport back it's been so long already. I paid for the home delivery service, what's the average wait for home delivery I need to getting very anxious I emailed the dx but they said this

In response to your email, we could not locate any delivery for your on our system. On the other hand the only delivery we could locate for your is via the CSC company. CSC company is responsible for taking fees for visa deliveries and not DX.

CSC company uses our company to make deliveries on their behalf. If you have made the payment online then you are meant to receive an email from CSC company to advise you when your delivery is due.

[bunnygirl 86]

have you tried contacting CSC to see if they can find you on the system?

[Jessicacallum 14]

Yeah I've been bugging the hell out if this guy by email haha he asked for my number and called me friendly guy he checked my information and it's coming tomorrow

[bunnygirl 86]

Yay, that's fab!

[Pitaya 2,576]

~Moved from K-1 Process to UK Regional Forum~

~Inquiry is country-specific~

[srvman 38]

I have been working for the passport office for a little while. And from daily experience. DX are pretty hopeless.

[Jessicacallum 14]

I have been working for the passport office for a little while. And from daily experience. DX are pretty hopeless.

Oh I have the tracking number now and called them and they confirmed it's tomorrow ) yay