USPS Nightmare

[scott&mikee 1]

I mailed my K1 package out on June 18. I sent it priority certified mail. And the postal service LOST IT!!!!! On June 19 the package left the Rochester NY sorting facilty and has not been scaned since. I have spent the last week on the phone with them, either I get someone on the phone that is useless and is of no help at all. Or spend an hour on hold and get "we will look into it". Last person I talked to said I have to wait 30 days then they will consider it lost and will refund the postage. I told them I want the package found not a refund. There is way too much information in that package that I don't want lost out there in who knows where. And having to go though getting a new package togther again. I made copies of everything in the one I sent, But they want all the forms and letters with original signatures on them, so I would have to redo all of those again and send then off to Japan for her to sign and fill out some of it. I am soooooooo pissed off.

Anybody know of any contact numbers for the USPS where I can get in contact with someone that can help? This is turning into a real nightmare!

If I have to send out a 2nd one I will be using FedEx next time. USPS SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[pro_star 52]

Reason #1 for copies of everything (means at least you have answers to the questions just have to reprint and resign)

Hissboo though, that's some real crappy luck

[scott&mikee 1]

Reason #1 for copies of everything (means at least you have answers to the questions just have to reprint and resign)

Hissboo though, that's some real crappy luck

Would I have to get new translations? As I sent the original certified translations in the package. I did makes copies of them, That is $100 I really don't want to have to dish out again. Plus the 2 weeks it took to get it done. There is only one place around here that does Japanese transations.

[pro_star 52]

Oh lord. That one I couldn't answer for you - perhaps call uscis and talk to a person - explain the situation and see what can be done. Hopefully in this case you can send the copies, and a copy of the tracking page where USPS lost it...but I don't know. They may demand new ones...

[Dave&Roza 748]

I mailed my K1 package out on June 18. I sent it priority certified mail. And the postal service LOST IT!!!!! On June 19 the package left the Rochester NY sorting facilty and has not been scaned since. I have spent the last week on the phone with them, either I get someone on the phone that is useless and is of no help at all. Or spend an hour on hold and get "we will look into it". Last person I talked to said I have to wait 30 days then they will consider it lost and will refund the postage. I told them I want the package found not a refund. There is way too much information in that package that I don't want lost out there in who knows where. And having to go though getting a new package togther again. I made copies of everything in the one I sent, But they want all the forms and letters with original signatures on them, so I would have to redo all of those again and send then off to Japan for her to sign and fill out some of it. I am soooooooo pissed off.

Anybody know of any contact numbers for the USPS where I can get in contact with someone that can help? This is turning into a real nightmare!

If I have to send out a 2nd one I will be using FedEx next time. USPS SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I would go in person to your local post office and ask for the highest person there. I would have them either 1) get the post master involved to find this package ASAP--I would give them a couple of days as they know when and where it was last scanned so start there idiots, or 2) have that person write a letter that states your application in that package was lost by the USPS and include that letter along with the copy you made of the application and explain that that is why there are no original signatures. You can then deal with any RFE by sending these off to be signed again and deal with the translations, but at least it will not slow up your application.

Good luck,

Dave

[Tony23 11]

I am a postal supervisor. You can pm me your tracking number. Where was it going to ?

[stevie b 141]

Would I have to get new translations? As I sent the original certified translations in the package. I did makes copies of them, That is $100 I really don't want to have to dish out again. Plus the 2 weeks it took to get it done. There is only one place around here that does Japanese transations.

certified translations are not necessary

whoever translates the docs, signs an affidavit that it is a true translation.. that's it

[scott&mikee 1]

UPDATE

Well have still been trying to find out where my package was. After placing many calls to the USPS (worst service I have ever seen. Most of them were useless. Thier most popular response "I can't help you") Well finally after filing 5 reports on Monday I got a call from the supervisor at my local post office. And he told me that it was deliverd on 7/7/13. Even though I checked online the tracking number still does have it not deliverd. I called the USCIS and talked to them to see if they had it, they said it could talke up to 10 days to get into the system, it was not in there yet. they were wonderful to deal with called 2 times and both times they were great. Well I get home today and in my mail was an envelope from USCIS?!?!?!? I open it up and there was a letter saying my package arrive damaged and they can not prosses it. They included what they got in there. Part of the envelope and only about 10% of the paper work and my check. everything was WET! and the ink was smudged. that is how the post office delived it!!!!!!!!!!!!!!!!

So the Post office LOST IT!!!!! then they DESTROYED IT!!!!!!!!! and went and delivered it like that. I will be going to the post office tomarrow morning(it is right across the street from me) and I will be going ape on whoever is in charge there.(I almost feel bad for them) I AM SOOOO PISSED OFF RIGHT NOW.

[Dave&Roza 748]

UPDATE

Well have still been trying to find out where my package was. After placing many calls to the USPS (worst service I have ever seen. Most of them were useless. Thier most popular response "I can't help you") Well finally after filing 5 reports on Monday I got a call from the supervisor at my local post office. And he told me that it was deliverd on 7/7/13. Even though I checked online the tracking number still does have it not deliverd. I called the USCIS and talked to them to see if they had it, they said it could talke up to 10 days to get into the system, it was not in there yet. they were wonderful to deal with called 2 times and both times they were great. Well I get home today and in my mail was an envelope from USCIS?!?!?!? I open it up and there was a letter saying my package arrive damaged and they can not prosses it. They included what they got in there. Part of the envelope and only about 10% of the paper work and my check. everything was WET! and the ink was smudged. that is how the post office delived it!!!!!!!!!!!!!!!!

So the Post office LOST IT!!!!! then they DESTROYED IT!!!!!!!!! and went and delivered it like that. I will be going to the post office tomarrow morning(it is right across the street from me) and I will be going ape ###### on whoever is in charge there.(I almost feel bad for them) I AM SOOOO PISSED OFF RIGHT NOW.

So how did it go with the USPS after you reamed them a new one? I hope they at least gave you your money back. That is the least they should do.

Dave

Edited July 16, 2013 by Dave&Roza