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maki11

How to Place a Service Request

By maki11 in USCIS Service Centers

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maki11 Apprentice

maki11   0

Posted
Filed: K-1 Visa Country: Honduras
 Timeline
Posted

Good evening,

My NOA1 date was 1/13/2012 and I have yet to hear a response from VSC. I know the processing times are slower but I keep reading people writing about putting in a service request. The few times I've called USCIS I must get caught in the numbers menu and am not sure how to actually get a human being on the phone. Do I "report a problem with the case?"

How does one go ahead and put in a service request?

Your help is most appreciated.

xjoseyx Collaborator

xjoseyx   19

Posted
Filed: Citizen (pnd) Country: Wales
 Timeline
Posted

Someone I know who filed the last week of December just got his NOA2. It seems that the VSC is running a litle slow. YOu may get your NOA2 real soon.

View my K1 -> ROC Timeline

*Filed I-129F - 21st October 2011* *Applied for SSN - 8th June 2012* *Filed I-751 (arrived) - 26th March 2015

*NOA1 - 28th October 2011* *Filed for AOS, EAD & AP - 26th June 2012* * Check cashed - 30th March 2015
*NOA2 (no RFE) - 26th January 2012* *AOS, EAD, & AP arrive at Chicago Lockbox - 28th June 2012* NOA1 - 26th March 2015 (arrived 3/4/15)

*Packet 3 sent - 27th February 2012* *Email notification of receipt - 3rd July 2012* *No biometrics letter - Service Request submitted 5/4/15
*Medical - February 28th 2012* *Check cashed - 7th July 2012* *Still no biometrics letter - 2nd Service Request submitted - 8/6/15
*Packet 4 received - 17th March 2012* *NOA1 for AOS, EAD & AP - 9th July 2012* *Biometrics in Aurora, CO - 8th July 2015*
*Interview in London - 5th April 2012. APPROVED!!!* *Biometrics in Philadelphia (Drummond Road)- 7th August 2012*
*POE Newark, NJ - 16th May 2012 *Biometrics walk in at Philadelphia (Drummond Rd) - 25th July 2012*
*K1 process took 160 days* *Case Transfered to California Service Centre - 26th July 2012*
*SSN DENIED! - 17th August. 10 weeks after I applied!!*

*EAD/AP Approved - 28th August 2012* 59 days
*Married! - 1st June 2012* *EAD/AP card in hand - 1st September 2012*
*EAD/AP card in hand - 1st September 2012*
* Re-applied for SSN - 14th September 2012*
*Put in service request at 8mo/3days wait - 19th March 2013*

* AOS Approved!!! - 1st May 2013* Exactly 10 months after applying.

*Green card in hand - 6th May 2013


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unlockingsky Proficient

unlockingsky   94

Posted
Filed: IR-1/CR-1 Visa Country: China
 Timeline
Posted

..... Do I "report a problem with the case?"

How does one go ahead and put in a service request?

......

yes do exactly that.

"Family time is very precious and you should cherish every moment of it."

01/20/12 - I-130 sent to Chicago Lockbox.

01/26/12 - NOA1 received and processing at Vermont.

06/28/12 - NOA2 announced on status check.

06/29/12 - NVC received case learned on 07/2/12.

06/30/12 - Hard copy NOA2 received.

07/09/12 - NVC Casefile Number and IIN Issued.

07/16/12 - Receive and Sent DS-3032 via email.

07/17/12 - Mailed DS-3032 via mail, AOS bill received via email, paid online, Optin email sent.

07/18/12 - Optin accepted and new case number, AOS marked paid, emailed AOS packet.

07/24/12 - Assigned as Agent, IV Fee bill received via email, paid online.

07/25/12 - IV Fee marked paid, emailed IV packet.

07/31/12 - Emailed GZO Supplemental Packet 3.

08/02/12 - Case completed and commenced final review.

08/03/12 - Shipped all copies of forms/letters/documents to my wife - arriving on 8/9/12.

08/06/12 - Case completed final review.

08/09/12 - Appointment letter received via email interview date set 9/6/12.

08/14/12 - Medical exam done.

08/15/12 - Medical exam results all normal.

09/06/12 - Submitted required documents at the embassy and interview set next day at 0730.

09/07/12 - Visa approved, click here for review http://www.visajourney.com/reviews/view-dos-cis-reviews.php?entry=10401 .

09/14/12 - Visa received on hand!

10/07/12 - Arrived at NYC! click here for review http://www.visajourney.com/reviews/view-poe-reviews.php?entry=15293

10/20/12 - Received welcome letter from USCIS.

10/25/12 - Green Card received!

"Nothing is more difficult than the art of maneuvering for advantageous positions." - Sun-Tzu

04/27/13 - Submitted DS-160 online for parent-in-laws and sister-in-law.

05/01/13 - Paid DS-160 or MRV Fee Payments on CGI Stanley.

05/03/13 - Made appointment for 05/16/13 on CGI Stanley.

05/16/13 - Arrived at GUZ and impromptu notice on the front it was closed.

05/30/13 - B2 visa interview passed! Read review here http://www.visajourney.com/forums/topic/433263-b2-visa-was-approved-for-parentinlaw/ <p>

"Good ideas are not adopted automatically. They must be driven into practice with courageous patience." - ADM Hyman G. Rickover

08/08/14 - Mailed I-175 application.

08/11/14 - I-175 arrived at VSC.

08/18/14 - Received NOA1 with date 08/12/14.

08/27/14 - Received biometrics appointment for 09/09/14.

02/27/15 - GC in production from email notification.

03/02/15 - Received NOA2 with approval dated 02/25/15.

jkelly07 Mentor

jkelly07   120

Posted
Filed: K-3 Visa Country: Colombia
 Timeline
Posted

you can get a live person dial 1-800-375-5283 customer service it's always busy put your phone on redial.when you get through dial 123 or the menual click change address, you will get a live person, if your not satisfied, ask to speak to a 3 tier person. you will know, because they answer by saying this is officer name-------bage number xxxxx how can i help you.have all your information ready case number, date of birth, alien reg number. name of the.petitioner, and the benificary, good luck

2 tier sorry

 
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