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MangoAve

Calling USCIS

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Has anyone called the USCIS NCSC lately? I might have to try and call them back and ask for a tier 2 person. I just tried to call them to see what is going on with my case to see why it was taking so long. The rep couldnt tell me anymore than the USCIS web site or the NOA1 form provided. I have about 9 business days until the case is past the 5 month goal, which is when I can/should get my congressman involved. I told the rep that same thing and I was told I can just wait and then call back. #######? I see January filers already being approved. I even mentioned that the sequential case before mine has been processed April 10 and after has been processed on May 7 with an RFE. Still wouldnt tell me anything more. I asked how to get through the menu to talk to a rep (because the menu doesnt tell you and I must have accidentally hit for employer thinking i was to enter receipt number.

What question do you have to ask to get them to give a full answer on why things are taking so long on my case? Not some BS of wait until its out of normal processing time and then call back.

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:wacko: I'm still waiting... soon I will call them matter of fact the end of this week when I'm back in the states :thumbs: what number you called? was it this one 1- 603-334-0700 ?? I need answers too because I'm past 5 months :bonk:


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What question do you have to ask to get them to give a full answer on why things are taking so long on my case? Not some BS of wait until its out of normal processing time and then call back.

5 months is only an estimate, not a concrete deadline.

Some cases take longer than others to be completed.

Just have to be patient! :thumbs:


I-130

2011-08-20 Posted

2011-08-31 NOA1

2011-09-03 Touch

2011-11-18 Sent Expedite Request to USCIS

2011-12-09 Response Received for Exepedite Request

"Wait your turn" in a nutshell

2011-12-02 Sent Expedite Request to US Representative Ed Royce

2012-01-27 Sent Expedite Request to Immigration Ombudsman

2012-02-02 Sent Expedite Request to Senator Barbara Boxer

2012-02-02 Sent Expedite Request to Senator Dianne Feinstein

2012-03-08 Case transferred to field office for additional processing

2012-03-23 Now being processed at a USCIS office

2012-05-10 Transferred to another office for processing

2012-05-14 Now being processed at a USCIS office

2012-06-05 Approved NOA2

2012-07-17 NVC Case/Invoice # Received

Petitioner: US Born Citizen (Wife)

Beneficiary: British Born Citizen (Husband)

Your I-130 was approved in 279 days from your NOA1 date

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:wacko: I'm still waiting... soon I will call them matter of fact the end of this week when I'm back in the states :thumbs: what number you called? was it this one 1- 603-334-0700 ?? I need answers too because I'm past 5 months :bonk:

that number is the nvc. i believe your application is still at the uscis eating dust.


"Family time is very precious and you should cherish every moment of it."

01/20/12 - I-130 sent to Chicago Lockbox.

01/26/12 - NOA1 received and processing at Vermont.

06/28/12 - NOA2 announced on status check.

06/29/12 - NVC received case learned on 07/2/12.

06/30/12 - Hard copy NOA2 received.

07/09/12 - NVC Casefile Number and IIN Issued.

07/16/12 - Receive and Sent DS-3032 via email.

07/17/12 - Mailed DS-3032 via mail, AOS bill received via email, paid online, Optin email sent.

07/18/12 - Optin accepted and new case number, AOS marked paid, emailed AOS packet.

07/24/12 - Assigned as Agent, IV Fee bill received via email, paid online.

07/25/12 - IV Fee marked paid, emailed IV packet.

07/31/12 - Emailed GZO Supplemental Packet 3.

08/02/12 - Case completed and commenced final review.

08/03/12 - Shipped all copies of forms/letters/documents to my wife - arriving on 8/9/12.

08/06/12 - Case completed final review.

08/09/12 - Appointment letter received via email interview date set 9/6/12.

08/14/12 - Medical exam done.

08/15/12 - Medical exam results all normal.

09/06/12 - Submitted required documents at the embassy and interview set next day at 0730.

09/07/12 - Visa approved, click here for review http://www.visajourney.com/reviews/view-dos-cis-reviews.php?entry=10401 .

09/14/12 - Visa received on hand!

10/07/12 - Arrived at NYC! click here for review http://www.visajourney.com/reviews/view-poe-reviews.php?entry=15293

10/20/12 - Received welcome letter from USCIS.

10/25/12 - Green Card received!

"Nothing is more difficult than the art of maneuvering for advantageous positions." - Sun-Tzu

04/27/13 - Submitted DS-160 online for parent-in-laws and sister-in-law.

05/01/13 - Paid DS-160 or MRV Fee Payments on CGI Stanley.

05/03/13 - Made appointment for 05/16/13 on CGI Stanley.

05/16/13 - Arrived at GUZ and impromptu notice on the front it was closed.

05/30/13 - B2 visa interview passed! Read review here http://www.visajourney.com/forums/topic/433263-b2-visa-was-approved-for-parentinlaw/ <p>

"Good ideas are not adopted automatically. They must be driven into practice with courageous patience." - ADM Hyman G. Rickover

08/08/14 - Mailed I-175 application.

08/11/14 - I-175 arrived at VSC.

08/18/14 - Received NOA1 with date 08/12/14.

08/27/14 - Received biometrics appointment for 09/09/14.

02/27/15 - GC in production from email notification.

03/02/15 - Received NOA2 with approval dated 02/25/15.

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* 5 months is only an estimate, not a concrete deadline.

Some cases take longer than others to be completed.

Just have to be patient!

* I agree with Adrienne ... CHILL OUT ... My friend got approved 6 months / 3 days

Umm... I understand it can take longer than 5 months. But what you both failed to realize is that 5 months is a target date at which you can get a congressman or senator involved as to why it takes too long to process. Usually they process before 5 months so that any RFE you might have makes it be processed around the 5 month mark. You also both failed to realize that they are into January for filing. I am not like the people who post after 1 month... This is 5 months. Are you aware that the guidelines for the USCIS (even tho their system is not perfect and they cant be fully contingent) is to process in a FIFO system? Did you just disregard the fact I was complaining that they provided absolutely NO HELP when I called?

Not one of you who posted gave a definite answer to me either. However, AYMAN_RINA the number that is given on the 797C form and on the website as the national service hotline was 1-800-375-5283

Edited by MangoAve

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:whistle:As well as yours

mine? im just pissed. i am this way because of uscis.


"Family time is very precious and you should cherish every moment of it."

01/20/12 - I-130 sent to Chicago Lockbox.

01/26/12 - NOA1 received and processing at Vermont.

06/28/12 - NOA2 announced on status check.

06/29/12 - NVC received case learned on 07/2/12.

06/30/12 - Hard copy NOA2 received.

07/09/12 - NVC Casefile Number and IIN Issued.

07/16/12 - Receive and Sent DS-3032 via email.

07/17/12 - Mailed DS-3032 via mail, AOS bill received via email, paid online, Optin email sent.

07/18/12 - Optin accepted and new case number, AOS marked paid, emailed AOS packet.

07/24/12 - Assigned as Agent, IV Fee bill received via email, paid online.

07/25/12 - IV Fee marked paid, emailed IV packet.

07/31/12 - Emailed GZO Supplemental Packet 3.

08/02/12 - Case completed and commenced final review.

08/03/12 - Shipped all copies of forms/letters/documents to my wife - arriving on 8/9/12.

08/06/12 - Case completed final review.

08/09/12 - Appointment letter received via email interview date set 9/6/12.

08/14/12 - Medical exam done.

08/15/12 - Medical exam results all normal.

09/06/12 - Submitted required documents at the embassy and interview set next day at 0730.

09/07/12 - Visa approved, click here for review http://www.visajourney.com/reviews/view-dos-cis-reviews.php?entry=10401 .

09/14/12 - Visa received on hand!

10/07/12 - Arrived at NYC! click here for review http://www.visajourney.com/reviews/view-poe-reviews.php?entry=15293

10/20/12 - Received welcome letter from USCIS.

10/25/12 - Green Card received!

"Nothing is more difficult than the art of maneuvering for advantageous positions." - Sun-Tzu

04/27/13 - Submitted DS-160 online for parent-in-laws and sister-in-law.

05/01/13 - Paid DS-160 or MRV Fee Payments on CGI Stanley.

05/03/13 - Made appointment for 05/16/13 on CGI Stanley.

05/16/13 - Arrived at GUZ and impromptu notice on the front it was closed.

05/30/13 - B2 visa interview passed! Read review here http://www.visajourney.com/forums/topic/433263-b2-visa-was-approved-for-parentinlaw/ <p>

"Good ideas are not adopted automatically. They must be driven into practice with courageous patience." - ADM Hyman G. Rickover

08/08/14 - Mailed I-175 application.

08/11/14 - I-175 arrived at VSC.

08/18/14 - Received NOA1 with date 08/12/14.

08/27/14 - Received biometrics appointment for 09/09/14.

02/27/15 - GC in production from email notification.

03/02/15 - Received NOA2 with approval dated 02/25/15.

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There is definitely no FIFO (First In, First Out) with USCIS.

I see people from 17 January 2012 getting approved and according to USCIS website, the last update on my case was 01/06/2012 which means they have not even touched it ever since.

Let's just suppose my case was more complicated than others but still it would show a change in last update date if they had even looked into it. Anyway, just going to wait till 3 June 2012 and then going to call USCIS. If they don't give any satisfactory answer then going to write to Senator or Ombudsman.

Number to call USCIS: 1-800-375-5283 and I guess after that it is 1-1-2-2-2 (This was given by another VJ member who called USCIS to change address but this will get you to a live person instead of a voice recording and then you can ask the question you desire).

Edited by Musashii

Married: 12/01/2011
USCIS Stage:
I-130 sent: 12/29/2011 NOA1: 01/03/2012 NOA2: 09/24/2012 (Text and website) - 09/28/2012 (In mail) <265 days to approval from NOA1 date>
I-129F sent: 01/14/2012 NOA1: 01/18/2012 NOA2: 09/27/2012 (Withdrawn)
RFE: 08/13/2012 "Proof of Bona Fide marital relationship". (Took them 7 months, 1 week and 4 days to send an RFE).
RFE Responce received by CSC-USCIS on 09/07/2012.
NVC Stage:
NVC Received: 10/09/2012
NVC issued Case #, IIN and BIN: 10/10/2012
IV Package Received at NVC: 12/03/2012

EMBASSY STAGE:
interview March 20, 2013 : results AP (sent in paperwork for co-sponsor received 4-20-2013)

Issued: September 30, 2013

POE: Raleigh-Durham International Airport, NC @ 10-17-2013 (Easy entry, pleasant experience).

Removal of Conditions on Residence:

Filed: August 14, 2015 - VSC

NOA1: 08/19/2015

Date of Decision: 06-03-2013

Letter of Approval received: 06-09-2016

Green Card received: 07-15-2016

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There is definitely no FIFO (First In, First Out) with USCIS.

I see people from 17 January 2012 getting approved and according to USCIS website, the last update on my case was 01/06/2012 which means they have not even touched it ever since.

Let's just suppose my case was more complicated than others but still it would show a change in last update date if they had even looked into it. Anyway, just going to wait till 3 June 2012 and then going to call USCIS. If they don't give any satisfactory answer then going to write to Senator or Ombudsman.

Number to call USCIS: 1-800-375-5283 and I guess after that it is 1-1-2-2-2 (This was given by another VJ member who called USCIS to change address but this will get you to a live person instead of a voice recording and then you can ask the question you desire).

Mine was touched on Dec 27 and That's when they cash the check lol. I'm calling not now but soon :yes:


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:lol:Okay get happy soon we will have the NOA2 :thumbs:

there is nothing to be happy about when there is a broken and corrupt system.

broken = not processing fifo method.

corrupt = giving business priority over family visa.


"Family time is very precious and you should cherish every moment of it."

01/20/12 - I-130 sent to Chicago Lockbox.

01/26/12 - NOA1 received and processing at Vermont.

06/28/12 - NOA2 announced on status check.

06/29/12 - NVC received case learned on 07/2/12.

06/30/12 - Hard copy NOA2 received.

07/09/12 - NVC Casefile Number and IIN Issued.

07/16/12 - Receive and Sent DS-3032 via email.

07/17/12 - Mailed DS-3032 via mail, AOS bill received via email, paid online, Optin email sent.

07/18/12 - Optin accepted and new case number, AOS marked paid, emailed AOS packet.

07/24/12 - Assigned as Agent, IV Fee bill received via email, paid online.

07/25/12 - IV Fee marked paid, emailed IV packet.

07/31/12 - Emailed GZO Supplemental Packet 3.

08/02/12 - Case completed and commenced final review.

08/03/12 - Shipped all copies of forms/letters/documents to my wife - arriving on 8/9/12.

08/06/12 - Case completed final review.

08/09/12 - Appointment letter received via email interview date set 9/6/12.

08/14/12 - Medical exam done.

08/15/12 - Medical exam results all normal.

09/06/12 - Submitted required documents at the embassy and interview set next day at 0730.

09/07/12 - Visa approved, click here for review http://www.visajourney.com/reviews/view-dos-cis-reviews.php?entry=10401 .

09/14/12 - Visa received on hand!

10/07/12 - Arrived at NYC! click here for review http://www.visajourney.com/reviews/view-poe-reviews.php?entry=15293

10/20/12 - Received welcome letter from USCIS.

10/25/12 - Green Card received!

"Nothing is more difficult than the art of maneuvering for advantageous positions." - Sun-Tzu

04/27/13 - Submitted DS-160 online for parent-in-laws and sister-in-law.

05/01/13 - Paid DS-160 or MRV Fee Payments on CGI Stanley.

05/03/13 - Made appointment for 05/16/13 on CGI Stanley.

05/16/13 - Arrived at GUZ and impromptu notice on the front it was closed.

05/30/13 - B2 visa interview passed! Read review here http://www.visajourney.com/forums/topic/433263-b2-visa-was-approved-for-parentinlaw/ <p>

"Good ideas are not adopted automatically. They must be driven into practice with courageous patience." - ADM Hyman G. Rickover

08/08/14 - Mailed I-175 application.

08/11/14 - I-175 arrived at VSC.

08/18/14 - Received NOA1 with date 08/12/14.

08/27/14 - Received biometrics appointment for 09/09/14.

02/27/15 - GC in production from email notification.

03/02/15 - Received NOA2 with approval dated 02/25/15.

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There is definitely no FIFO (First In, First Out) with USCIS.

I see people from 17 January 2012 getting approved and according to USCIS website, the last update on my case was 01/06/2012 which means they have not even touched it ever since.

Let's just suppose my case was more complicated than others but still it would show a change in last update date if they had even looked into it. Anyway, just going to wait till 3 June 2012 and then going to call USCIS. If they don't give any satisfactory answer then going to write to Senator or Ombudsman.

Number to call USCIS: 1-800-375-5283 and I guess after that it is 1-1-2-2-2 (This was given by another VJ member who called USCIS to change address but this will get you to a live person instead of a voice recording and then you can ask the question you desire).

I did see the post about 1-1-2-2-2 after I posted this thread. It also says to ask for a tier 2 person. That is probably what I should do. But I don't know how to be any clearer to them by asking "can you tell me what is holding up my case?" as well as telling them the same stuff as in my first post. I didnt get into the fact that I took a tally of just Philippine filers, and December had an average of 120 days while November had 103 days to NOA2 (remember.. just Philippines). The RFE are what hold cases up for months. Just because a case is slightly more complicated but no RFE only makes it wait a few days.

Their "mission statement" is to work on the oldest first and yes they do go on to say it isnt a perfect system. They still have petitions separated by type to comment on unlockingsky's post. Our fees for filing are what supplies 99% of their revenue. Not taxes.

Mine.. The NOA1 was dated Dec 29 and it said they received on Dec 27. My last touch was Dec 30.

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