IV package sent and fees bill showed Rejected

[lovestory1000 0]

hi , i am a terrible situation and don't know how to deal with this, i paid the IV fees online and it was in progress when i print the cover sheet and sent the document to the NVC, the day after it showed rejected. i am waiting since last tuesday they still not regenerat the fees again, i called so many time and talk with supervisor, they always say in few hours they will fix it but already one week. the last time i talk with the operator she advice me to send by mail. so i wonder what will happen then, cause they will got my package probably this week with the cover sheet from the failled online payment. what will happen if i pay by mail then whereas they already got my package with them?

[Cali Luv 0]

ur supposed to print out the coversheet only when the online payment status says "PAID" so i dont think NVC will process the packet anyways...

NVC will send you NOA to let u know that they received ur IV packet but i'd say, for now keep calling them, one operator says different things than others, to make sure u speak to several operators to get the right advice from them.

i hope everything goes well with ur case, good luck!!

[navchusu11 5]

hi , i am a terrible situation and don't know how to deal with this, i paid the IV fees online and it was in progress when i print the cover sheet and sent the document to the NVC, the day after it showed rejected. i am waiting since last tuesday they still not regenerat the fees again, i called so many time and talk with supervisor, they always say in few hours they will fix it but already one week. the last time i talk with the operator she advice me to send by mail. so i wonder what will happen then, cause they will got my package probably this week with the cover sheet from the failled online payment. what will happen if i pay by mail then whereas they already got my package with them?

You were supposed to wait until the payment status shows "PAID". but nothing you can do about it because you already mailed your documents.

If your documents are not mailed to NVC, call your mailing company ( Fedex, Ups....) and ask to hold and request to mail it back( Fedex location). Fedex does have that service. I dont know other company has the same service or not. So, you can get your documents back. by the way, did you send Original or Certified copies???

One thing for sure, your process will be definitely delay but you will have your documents and start IV step from scratch .

good luck

Edited May 8, 2012 by navchusu11

[yousufwalton 0]

my family sent the things in for me. they sent them in with the coversheet from the website while it was still in processing payment phase and nothing was returned or denied

[Darnell 8,478]

you can always send off the payment via postal mail, include that barcoded sheet.

[lovestory1000 0]

you can always send off the payment via postal mail, include that barcoded sheet.

Yes i have jus sent the fees by usps express mail with the invoice letter, i have wait something like 8 days and they have not reactivated. But the way, i sent the package cause one aperator ask me to send it with the coversheet while they are fixing the system. I did not know it could be a problem.