NVC Payment Portal not working... just me?

[ceciliaottawa 0]

Has anyone been able to pay bills online this past week or its just me having problems with the NVC payment portal? (Yes, I tried different browsers)

Does anyone know for how long they are usually down?

Thanks!

[PatRhea 1]

we had same problem like that too, thats y we paid through alternative method for our AOS but it really takes time, till now our package still not with us..But now its working..just try and try INTERNET EXPLORER

[jituusa 0]

I've been trying to pay my AOS fee since yesterday and got the same error as you did.

Someone posted yesterday that when they called in about it they said to wait one to two days because of some server issue. But when I called in last night the lady said there were no problems with the payment system and to try Internet Explorer.. I said I tried IE earlier in the day and she said well, wait another few days then. I find the operators at NVC to be condescending. Anywho.

[ceciliaottawa 0]

I've been trying to pay my AOS fee since yesterday and got the same error as you did.

Someone posted yesterday that when they called in about it they said to wait one to two days because of some server issue. But when I called in last night the lady said there were no problems with the payment system and to try Internet Explorer.. I said I tried IE earlier in the day and she said well, wait another few days then. I find the operators at NVC to be condescending. Anywho.

Yes, operators have no clue... I talked to an operator yesterday and told me the same thing (that there is no problem)... I then asked for a supervisor and he told me to wait as there was a problem that DOS was trying to fix but he could not give an estimate as to how long it would last. However, I wanted to make sure that there were others out there unable to pay and not just me! I hope this get solved soon...

we had same problem like that too, thats y we paid through alternative method for our AOS but it really takes time, till now our package still not with us..But now its working..just try and try INTERNET EXPLORER

Hi PatReah, sorry, did no quite understand... Did you say that the payment portal is working for you now?? And about the alternate method you sent: how long it took to show as PAID after you sent it?

Thanks!

[Me and my wife 9]

I could not pay AOS fee online using Internet Explorer 9. I could login but could not pay. Then I used internet explorer 8, and it worked.

[mustafa1232 3]

Has anyone been able to pay bills online this past week or its just me having problems with the NVC payment portal? (Yes, I tried different browsers)

Does anyone know for how long they are usually down?

Thanks!

hi ceciliaottawa if you problem in payment portal use old internet explorer for example old version 8.0 for explorer or 7 ext ext if you use old explorer you can easily access in payment portal and pay your all visa fees easily

but there is a problem

How to Go Back to a Previous Version of Internet Explorer

please click down linkRead more: How to Go Back to a Previous Version of Internet Explorer | eHow.com http://www.ehow.com/how_2033254_back-previous-version.html#ixzz1GKZHoUqc

[ceciliaottawa 0]

hi ceciliaottawa if you problem in payment portal use old internet explorer for example old version 8.0 for explorer or 7 ext ext if you use old explorer you can easily access in payment portal and pay your all visa fees easily

but there is a problem

How to Go Back to a Previous Version of Internet Explorer

please click down linkRead more: How to Go Back to a Previous Version of Internet Explorer | eHow.com http://www.ehow.com/how_2033254_back-previous-version.html#ixzz1GKZHoUqc

Thank you Mustafa1232! However, I am using Internet Explorer 8 which is not new. Should I switch to 7?

[mustafa1232 3]

Thank you Mustafa1232! However, I am using Internet Explorer 8 which is not new. Should I switch to 7?

hi 'ceciliaottawa if 8 explorer is not work yes you can switch to explorer 7

[I&M 1]

I cannot login to the payment portal after getting NVC#, IIN, AOS Invoice Email and got 3032 acceptance email.

Getting:

Sign In Failed

•Please be advised that the case that you have attempted to access is not eligible for further processing by the National Visa Center at this time. Please click on the Contact the NVC hyperlink if you believe that you have received this message in error.

Called Operator 3 times:

1st time - Must only use IE - did not help

2nd time - wait few days, we are having some system issues

3rf time - if it is not working on Monday, use alternative method.

[mustafa1232 3]

I cannot login to the payment portal after getting NVC#, IIN, AOS Invoice Email and got 3032 acceptance email.

Getting:

Sign In Failed

•Please be advised that the case that you have attempted to access is not eligible for further processing by the National Visa Center at this time. Please click on the Contact the NVC hyperlink if you believe that you have received this message in error.

Called Operator 3 times:

1st time - Must only use IE - did not help

2nd time - wait few days, we are having some system issues

3rf time - if it is not working on Monday, use alternative method.

hi 'I&M you send your ds-3032 to NVC dated march-3-2011 only 2 days NVC cannot enter your DS3032 form in their immigration computer data base in 2 days please wait 7 to 20 days after 7 to 20 days NVC is able to enter your DS-3032 in their data base after that you are able to login your payment portal account then you pay your affidavit and visa immigrant payment online easily i dont know you send your DS-3032 to NVC or not withhout sending DS-3032 to NVC you are not able to login payment portal online account first send your DS-3032

[I&M 1]

hi 'I&M you send your ds-3032 to NVC dated march-3-2011 only 2 days NVC cannot enter your DS3032 form in their immigration computer data base in 2 days please wait 7 to 20 days after 7 to 20 days NVC is able to enter your DS-3032 in their data base after that you are able to login your payment portal account then you pay your affidavit and visa immigrant payment online easily i dont know you send your DS-3032 to NVC or not withhout sending DS-3032 to NVC you are not able to login payment portal online account first send your DS-3032

Hi mustafa1232,

I cannot even pay AOS bill. I should be able to pay it before even submitting ds3032

[Twodice 0]

Same problem here, just received aos and ds3032 email aswell.

[mustafa1232 3]

Same problem here, just received aos and ds3032 email aswell.

hi twodice Suggestions ABOUT DS-3032 FORM

* Once the USC receives the AOS (I-864) Bill and the copy of the DS-3032 one can save time by emailing or faxing a copy of the DS-3032 Choice of Agent form to the beneficiary overseas who then selects the agent, signs the form and returns it to the address on the form. Doesn't save much but it saves the mailing time from NVC to the spouse.

* Have the beneficiary (now the applicant) fill out the DS-230 and send it to the USC if they are to be the agent....this can be done at any time before the DS-230 is generated at NVC. Once it is generated it will be sent to the agent, the signed copy with the cover sheet (that the agent will receive) which has the barcode can then be mailed to NVC.

* Have the beneficiary (now the applicant) forward any documents, photocopies etc that may be required to be submitted with the DS-230 to you ahead of time. Check out the Department of State website HERE

Scroll down and select the Instructions for Visa Immigrant Applicant appropriate for the country of your spouse. Forms are also available there for you to download but please check to see if they are the latest version.

* Complete the I-864 which is also available in the above link for download. When NVC generates this form it comes to you with a barcode cover sheet which you will then need to return along with your completedI-864 form.

IMPORTANT

Familiarise yourself with the for an Immigrant Visa so you know the order in which forms will be generated and what is sent to the USC (petitioner) and your spouse (beneficiary/applicant) to be completed.

NVC Automated Voice Response Service

So your I-130 petition has been approved and forwarded to NVC

Now you are wanting to know if it has been received and a case number assigned

You can use your CIS (NOA) receipt number from your approval to find out.

On calling the NVC automated voice response number (603) 334-0700 you will....

press 2 for Non Haiti Immigrant Visa

press 1 for English or press 2 for Spanish

(If you wish to speak to someone directly, press 5)

If not and you are just wanting to hear information about your immigrant visa, press 1

It will then ask you if you know your CIS receipt number.....press 1

(Once you have a case number you can use this.....press 2)

You then follow the instructions to key in your number.

If will then tell you if NVC has received the petition, and assigned a number.

This automated service is available 24/7.

Once you have your case number you can call them at any time to hear any updates on your case, using either the NVC case number or your CIS (NOA) receipt number.

Choice of Agent

Many are having success in emailing the NVC to choose their agent in place of mailing the DS-3032. NVC generally sends a confirmation email within a couple of days. If not you will need to call to confirm that it has been accepted.

NVCINQUIRY@state.gov

In the Subject/Title line put your NVC assigned Case Number and the Beneficiary's Name

Example for body of email:

Dear Sir or Madam,

Re the subject line case number

My name is (put full name),

I have not received my DS-3032 (Choice of Agent) form and I would like to appoint my husband/wife as my choice of agent.

His/her name is (full name)

(Full mailing address)

All correspondence from the U.S. Department of State (National Visa Center) concerning my immigration visa application should be sent to my appointed agent at the address above. Thank you.

Sincerely yours,

Edited March 12, 2011 by mustafa1232

[ceciliaottawa 0]

hi ceciliaottawa if you problem in payment portal use old internet explorer for example old version 8.0 for explorer or 7 ext ext if you use old explorer you can easily access in payment portal and pay your all visa fees easily

but there is a problem

How to Go Back to a Previous Version of Internet Explorer

please click down linkRead more: How to Go Back to a Previous Version of Internet Explorer | eHow.com http://www.ehow.com/how_2033254_back-previous-version.html#ixzz1GKZHoUqc

Hi Mustafa, just to let you and the others know: I tried with IE 8, 7 & 6 and still could not pay the IV fee. But let me clarify: my problem is that the fee to be paid is not showing on the website. I DO CAN sign in but again, the fee does not appear. I already encountered others on VJ with the same problem so it seems it is a problem at the DOS level, not a browser issue. The SIF problem is diferent though... Thanks for the advice anyhow!

[Twodice 0]

Still not working for me today, very frustrating. Ive sent the ds3032 via email on friday, missed two days now of processing and payment. Anyone else able to login ?