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How i can contact the USCIS officer instead of operator

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Filed: IR-1/CR-1 Visa Country: Turkey
Timeline

I want to get the information about my process.So how i m going to contact with the uscis officer.bec when i call them only the operator answer me do i have to push the another number?

I m still waiting for my NOA2 since december and it is already behind of process timeline

thanks


ROC

03/12/2013 - I-751 Package Mailed

03/14/2013 - Received NOA1

04/16/2013 - Biometrics App. Scheduled

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Filed: K-1 Visa Country: Ukraine
Timeline

I want to get the information about my process.So how i m going to contact with the uscis officer.bec when i call them only the operator answer me do i have to push the another number?

I m still waiting for my NOA2 since december and it is already behind of process timeline

thanks

When the operator answers hit 1-1-2-0 on your dial pad.


Nov 25 2009 - While on vacation in Ukraine met my fiancee

Feb 20 2010 - Spent 8 amazing days in Caribbeans with my fiancee

April 16 2010 - Traveled to Ukraine

April 22 2010 - Returned to US

April 27 2010 - K1 filed

April 29 2010 - NOA 1

May 4 2010 - Touch

June 30 2010 - Touch

June 30 2010 - NOA 2!!!

July 06 2010 - NOA 2 Hard copy received

July 11 2010 - NVC still still didn't receive approved petition from USCIS. Sent inquiry via email to NVC regarding my case

July 13 2010 - USCIS claims that they sent my petition on July 6th to NVC. Sent inquiry to USCIS.

July 21 2010 - USCIS sent email saying approved petition was lost in transit, asking to submit duplicate copy in order to reconstruct my case

July 29 2010 - Duplicate copy sent to Vermont Service Center.

August 10 2010 - USCIS sent email. Original petition found

August 10 2010 - second NOA 2 issued.

August 12 2010 - NVC received petition

August 13 2010 - NVC forwarded the case to Kiev embassy !!!

September 6 2010 - Medical Exam

September 27 2010 - INTERVIEW!!!

September 27 2010 - Visa Approved!!!

October 5 2010 - Arrived to US!!!

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Filed: Citizen (apr) Country: Ecuador
Timeline

Or, when the misinformation clerk answers and begins reading the "script," cut him/her off and say that you wish to be escalated to an immigration officer. The clerk will object, but stand your ground and insist. They MUST escalate your call upon your request -- remind them of that.


06-04-2007 = TSC stamps postal return-receipt for I-129f.

06-11-2007 = NOA1 date (unknown to me).

07-20-2007 = Phoned Immigration Officer; got WAC#; where's NOA1?

09-25-2007 = Touch (first-ever).

09-28-2007 = NOA1, 23 days after their 45-day promise to send it (grrrr).

10-20 & 11-14-2007 = Phoned ImmOffs; "still pending."

12-11-2007 = 180 days; file is "between workstations, may be early Jan."; touches 12/11 & 12/12.

12-18-2007 = Call; file is with Division 9 ofcr. (bckgrnd check); e-prompt to shake it; touch.

12-19-2007 = NOA2 by e-mail & web, dated 12-18-07 (187 days; 201 per VJ); in mail 12/24/07.

01-09-2008 = File from USCIS to NVC, 1-4-08; NVC creates file, 1/15/08; to consulate 1/16/08.

01-23-2008 = Consulate gets file; outdated Packet 4 mailed to fiancee 1/27/08; rec'd 3/3/08.

04-29-2008 = Fiancee's 4-min. consular interview, 8:30 a.m.; much evidence brought but not allowed to be presented (consul: "More proof! Second interview! Bring your fiance!").

05-05-2008 = Infuriating $12 call to non-English-speaking consulate appointment-setter.

05-06-2008 = Better $12 call to English-speaker; "joint" interview date 6/30/08 (my selection).

06-30-2008 = Stokes Interrogations w/Ecuadorian (not USC); "wait 2 weeks; we'll mail her."

07-2008 = Daily calls to DOS: "currently processing"; 8/05 = Phoned consulate, got Section Chief; wrote him.

08-07-08 = E-mail from consulate, promising to issue visa "as soon as we get her passport" (on 8/12, per DHL).

08-27-08 = Phoned consulate (they "couldn't find" our file); visa DHL'd 8/28; in hand 9/1; through POE on 10/9 with NO hassles(!).

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