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yoke

how can you get a hold of CSC ?

By yoke in IR-1 / CR-1 Spouse Visa Process & Procedures

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yoke Enthusiast

yoke   2

Posted
Filed: IR-1/CR-1 Visa Country: India
 Timeline
Posted

anyone has the # to get a hold of rep's @ CSC? i was reading somewhere abt RFE line or somthing how does that work and whats the # ??? please let me know ,one of my best needs it as she got an RFE today

thanks

Married 2/14/2008

Back to U.S from India: 3/30/2008

I 130 Sent (normal mail) 3/31/2008

NOA1 4/08/2008

Touched 4/11/2008

Touched 6/10/2008

Touched 6/18/2008

Touched 7/08/2008

Approved 7/08/2008

Touched 7/09/2008

NOA2 IN HAND 7/14/2008

NVC Received : 7/17/2008

Emailed DS-3032: 7/18/2008

IIN # : 7/18/2008

Email DS3032: 7/18/2008 (no auto email again)

Email DS3032: 7/19/2008 ( auto email this time)

Paid online AOS fee: 7/21/2008

AOS fee and DS-3032 generated: 7/22/2008

NVC accepted the AOS fee bill: 7/25/2008 (printed out bar code for I864)

Mailed I864 7/25/2008

Hard copy received DS-3032, AOS fee bill: 7/26/2008

Mailed DS-3032 7/28/2008...cant waste time waiting for the email

NVC received I864 7/28/2008 (per usps)

NVC received DS-3032 7/29/2008 (per usps)

DS-3032 Entered into the system 7/29/08

Paid IV bill fee 7/31/2008

Online payment status PAID 8/1/2008

AVR changed to IV fee bill generated: 8/1/2008

Received Hard copy IV fee bill 8/9/2008

Mailed DS-230 8/12/2008

NVC received DS-230 8/13/2008

DS-230 entered into system: 8/14/2008

Case Completed: 8/25/2008

Peace Out NVC: 09/16/2008

Hello...... Mumbai: 9/19/2008

VFS visit: 9/22/2008

Medical: 9/26/2008

Interview Date 10/01/2008 VISA GRANTED

POE (O'hare) 10/10/2008 :( there goes my freedom......new life begins :)

Applied for SSN: 10/14/2008

Received SSN: 10/23/2008

Got Ohio Permit: 10/31/08, Took the test, Failed. Retest 11/1/08 Failed, Retest 11/4/08 Passed, Got her license, no road test required in Ohio, she had international license!

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Mononoke28 Grand Master

Mononoke28   134

Posted
Filed: Citizen (apr) Country: Colombia
 Timeline
Posted

As far as I know, you can't get a hold of the CSC directly. You can only call the USCIS at their 800 customer service #.

Diana

CR-1

02/05/07 - I-130 sent to NSC

05/03/07 - NOA2

05/10/07 - NVC receives petition, case # assigned

08/08/07 - Case Complete

09/27/07 - Interview, visa granted

10/02/07 - POE

11/16/07 - Received green card and Welcome to America letter in the mail

Removing Conditions

07/06/09 - I-751 sent to CSC

08/14/09 - Biometrics

09/27/09 - Approved

10/01/09 - Received 10 year green card

U.S. Citizenship

03/30/11 - N-400 sent via Priority Mail w/ delivery confirmation

05/12/11 - Biometrics

07/20/11 - Interview - passed

07/20/11 - Oath ceremony - same day as interview

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CHD Collaborator

CHD   0

Posted
Filed: Citizen (pnd) Country: Canada
 Timeline
Posted
anyone has the # to get a hold of rep's @ CSC? i was reading somewhere abt RFE line or somthing how does that work and whats the # ??? please let me know ,one of my best needs it as she got an RFE today

thanks

To reach the RFE line (aka: the service center processing your case)

* dial 1-800-375-5283

* option 2

* option 4

* option 2

* option1

* enter case #

* option 1

* option 1

CSC
I-130

2008-03-12: NOA1 issued
2008-08-12: NOA2 issued
________________________________________________________________________
NVC
IR-1 Visa

2008-08-18: NVC Received
2008-09-30: Case Complete
2008-10-16: Interview date assigned
_________________________________________________________________________
CONSULATE
Montreal, Canada

2008-12-04: Interview
2008-12-08: Visa in hand
_________________________________________________________________________
HOME SWEET HOME
At long last...

2008-12-11: POE: Buffalo NY Land Border Crossing
2008-12-23: Applied for SSN at local office (no record despite checking box to apply on DS-230)
2008-12-30: Welcome to the United States letter received
2009-01-06: SSN Received
2009-01-06: Greencard Received
_________________________________________________________________________
NATURALIZATION
N-400

2014-01-23: Sent N-400 package via express delivery
2014-01-27: NOA-1
2014-02-07: Biometric appointment letter mailed
2014-02-19: Biometric appointment
2014-02-21: Placed in line for interview scheduling

2014-03-25: Interview

2014-07-25: Oath Ceremony

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NicoleX08 Rising Star

NicoleX08   1

Posted
Filed: IR-1/CR-1 Visa Country: Mexico
 Timeline
Posted

good luck on that... I have been reading that most of these calls are not going directly to anyone except a customer service rep. They know just as much as you do and if they know more, they are rude and won't tell you anything.

I-130 Timeline:

12-11-2007- Married my Love

02-08-2008- CSC receives I-130

02-11-2008- Received Hardcopy NOA1

08-14-2008- Approved!!! 216 days...

08-21-2008- NOA2 Hardcopy received

08-27-2008- NVC Receives file, NVC Case Number issued

09-05-2008- AOS Fee Bill and DS-3032 Generated

09-06-2008- E-mailed DS-3032 to NVC

09-11-2008- Received Hardcopy of DS-3032 and AOS Fee Bill

09-15-2008- Mailed Hardcopy of DS-3032

09-16-2008- Paid $70 AOS fee online

09-17-2008- Received E-mail confirming the DS-3032 Agent

09-17-2008- Printed Coversheet for AOS paperwork

09-17-2008- IV Bill Invoiced

12-16-2008- Sent I-864 EZ to NVC

NOW: Debating on current situation...

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nimche Proficient

nimche   8

Posted
Filed: Citizen (pnd) Timeline
Posted (edited)

They are going thru to an IO when you go with those options. Make sure you call before 4:00 PM PST. Sometimes they are there afterward but most of the times I called they were not there.

When you go through, an automated voice message will say "thank you for calling California Service Center" then you are good to go, wait time usually is 20 to 30 min. If you hear that "there are no IO avalable to answer call and we will direct your call to Customer Service Rep" instead, that is not CSC and you should call back after a while so someone can pick up your call.

Good Luck

Note, keys from the begining: 1-2-2-4-2-1- case # - 1-1

++++ Somethiing else to mention, you get lots of people who don't know much, I had to call 4 times to find a good person. If you have a feeling that they are nice and willing to help you, ask them to locate your file in system and they have lots of information about your case and exactly where it is.

Edited by nimche

LingChe's ShortCut

|--IR-1 Graduate--|For my Wife-Done 11/21/2008

|--IR-5 Graduate--|For Parents-Done

|--Citizenship for Spouse

Field Office: San Diego,CA

11/xx/2008 GC Rcvd

10/26/2011 N-400 mailed EX to AZ

10/27/2011 Priority Date

10/31/2011 Text Message received

11/01/2011 Check Cashed

11/07/2011 Finger Print letter mailed

11/09/2011 Finger Print letter Received for 11/30/2011

11/14/2011 Finger Print Done(walk-in)

11/28/2011 In Line For Interview

12/09/2011 Interview Scheduled

01/18/2012 Interview Date

02/22/2012 Oath Ceremony

YES WE CAN!

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ROZA Collaborator

ROZA   0

Posted
Filed: IR-1/CR-1 Visa Country: India
 Timeline
Posted

Phone call is the only way to get hold on them :)

My Timeline

- - - - -

USCIS Process

Nov 7th, 2007 Petition I-130 to NSC

Jan 22nd, 2008 recieved by CSC

Jan 28th, 2008 received NOA1

Apr 2nd, 2008 received NOA2

NVC Process

Apr 22th, 2008 recevied Case number(generated and sent on april 14th)

Apr 22th, 2008 recevied DS-3032/AOS Bill

Apr 24th, 2008 Sent AOS Bill to NVC

Apr 24th, 2008 emailed NVC for Choice of Agent.

May 2nd, 2008 email accepted for Choice of Agent

May 5th, 2008 Immigrant Visa Fee bill generated

May 8th, 2008 Got IIN and paid Immigrant visa bill Online

May 9th, 2008 packet of information generated

May 12th, 2008 AOS package sent to NVC

June 12th,2008 DS-230 received by NVC

June 16th,2008 DS-230 entered into system

June 19th,2008 Case complete..I am happy.

July 14th.2008 found out my interview date.....which is 5th august.

July 15th,2008 Case forwarded to New Delhi embassy.

July 22nd,2008 Medical Done.

July 25th,2008 VFS fee paid.

Aug 5th,2008 Visa Approved.

Aug 17th, 2008 expected POE.

Aug 27th, 2008 Social Security Number received.

Sep 7th, 2008 Green Card received.

______________________________________________

May 22th, 2010 Filed i-751 to remove conditions.

May 30th, 2010 Received Notice of action

July 30th, 2010 Received Appointment letter for Biometrics

Sep 23th, 2010 Application Approved

Sep 28th, 2010 Green Card Received

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