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noor3

What is USCIS ombudsman?

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Filed: AOS (pnd) Country: New Zealand
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http://www.dhs.gov/xabout/structure/editorial_0482.shtm

The Citizenship and Immigration Services Ombudsman (CIS Ombudsman) provides recommendations for resolving individual and employer problems with the United States Citizenship and Immigration Services (USCIS). As mandated by the Homeland Security Act of 2002 § 452, CISOMB is an independent DHS office that reports directly to the DHS Deputy Secretary. The CIS Ombudsman:

Assists individuals and employers in resolving problems with USCIS;

Identifies areas in which individuals and employers have problems in dealing with USCIS; and

Proposes changes to mitigate identified problems.


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Filed: K-1 Visa Country: Saudi Arabia
Timeline
http://www.dhs.gov/xabout/structure/editorial_0482.shtm

The Citizenship and Immigration Services Ombudsman (CIS Ombudsman) provides recommendations for resolving individual and employer problems with the United States Citizenship and Immigration Services (USCIS). As mandated by the Homeland Security Act of 2002 § 452, CISOMB is an independent DHS office that reports directly to the DHS Deputy Secretary. The CIS Ombudsman:

Assists individuals and employers in resolving problems with USCIS;

Identifies areas in which individuals and employers have problems in dealing with USCIS; and

Proposes changes to mitigate identified problems.

Thank you so much...

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Filed: IR-1/CR-1 Visa Country: Egypt
Timeline
http://www.dhs.gov/xabout/structure/editorial_0482.shtm

The Citizenship and Immigration Services Ombudsman (CIS Ombudsman) provides recommendations for resolving individual and employer problems with the United States Citizenship and Immigration Services (USCIS). As mandated by the Homeland Security Act of 2002 § 452, CISOMB is an independent DHS office that reports directly to the DHS Deputy Secretary. The CIS Ombudsman:

Assists individuals and employers in resolving problems with USCIS;

Identifies areas in which individuals and employers have problems in dealing with USCIS; and

Proposes changes to mitigate identified problems.

thanks for adding that but u know after reading it.........im already at 200 days and if it takes another 14 days for them to get back to me i might as well set and wait and see if anything happens everything is soooooo complicated when trying to deal with USCIS..........

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Filed: K-1 Visa Country: Belarus
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However, I can tell you from recent personal experience that unless you are MORE THAN 90 DAYS outside of what is considered the normal time frame for an action to be taken, you are not going to generate significant interest on the part of the Ombudsman. For example, the normal time frame for an approved 129F to get from the Service Center to the National Visa Center is "up to 90 days," even though that would be considered absurd and extreme to most of us. If you are not at 91 days, you are not going to get significant assistance and are going to get the party line that you are "within the normal processing time." They were perfectly pleasant, just not very helpful. In my quest to be the squeakiest wheel the USCIS had ever encountered, the one nut that I wasn't able to crack was the direct telephone line or personal e-mail of the Service Center Director -- that might actually do you some good, although nothing is ever going to move your petition ahead of its legitimate place in line.

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Filed: K-1 Visa Country: Belarus
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I have to modify my above remarks: 5 minutes after I posted them, I got a telephone call from the Department of Homeland Security, providing the most detailed info that I have received to date. The guy said that my inquiries had been sent to him by the CIS Ombudsman. So they DID do their jobs and DID follow through even though it has been a "mere" 70 days since my petition was approved.

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Filed: Citizen (apr) Country: Colombia
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I received a rather negative response from a Michael Dougherty after sending in our I-751 application supporting data, filling out their form, and with a cover letter explaining the difficulties we are having with an expired green card and trying to explain to other government agencies what an extension notice is all about.

What triggered me off was when Nebraska shifted the processing date from February 10, 2007 back to July 05, 2006, and wanted an explanation of what was going on. I am a US Citizen from birth and a veteran of a foreign war for what that is worth, explained that, and hey, we are dealing with my family?

His response never explained the processing delays, nor why it should take so long to process a five minute application, but just copied and pasted the case status site that I have looked at a zillion times and said I have no complaint because we still have another 8 month waiting time before our case is due for processing. Hey, Mr. Dougherty, by that time the extension will be long expired. Isn't the processing times the problem?

But what can one say about an administration that passes laws like passports to Mexico and Canada, that is a new one to me, goes to war without sufficient troops, and passes immigration laws without preparing for the overload first. There are other such laws and rules I won't get into with other government agencies that are causing equal if not greater problems. The IRS is on the ball, do not be one minute late in filing your tax returns.

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