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What is your favorite USCIS customer service excuse ?

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Filed: AOS (apr) Country: Panama
Timeline

Mine is "I don't know." That really blows my mind.

May 7,2007-USCIS received I-129f
July 24,2007-NOA1 was received
April 21,2008-K-1 visa denied.
June 3,2008-waiver filed at US Consalate in Panama
The interview went well,they told him it will take another 6 months for them to adjudicate the waiver
March 3,2009-US Consulate claims they have no record of our December visit,nor Manuel's interview
March 27,2009-Manuel returned to the consulate for another interrogation(because they forgot about December's interview),and they were really rude !
April 3,2009-US Counsalate asks for more court documents that no longer exist !
June 1,2009-Manuel and I go back to the US consalate AGAIN to give them a letter from the court in Colon along with documents I already gave them last year.I was surprised to see they had two thick files for his case !


June 15,2010-They called Manuel in to take his fingerprints again,still no decision on his case!
June 22,2010-WAIVER APPROVED at 5:00pm
July 19,2010-VISA IN MANUELITO'S HAND at 3:15pm!
July 25,2010-Manuelito arrives at 9:35pm at Logan Intn'l Airport,Boston,MA
August 5,2010-FINALLY MARRIED!!!!!!!!!!!!
August 23,2010-Filed for AOS at the International Institute of RI $1400!
December 23,2010-Work authorization received.
January 12,2011-RFE

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"Wait 30 days," after 30 days then "Wait 45 days," after 45 days then "Wait 90 days."

Naturalization

3/23/14 - N400 package sent to Phoenix

3/27/14 - N400 package delivered

4/3/14 - NOA1 receipt date

4/4/14 - check cashed

04/29/14 - biometrics date

07/01/14 - interview date

xx/xx/xx - Oath Ceremony

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Filed: IR-1/CR-1 Visa Country: China
Timeline

Mine is "so?".. he was like waiting me to say something else.. he said he can't do anything more for my case.. that's a guy just probably looking at the USCIS Case Status Website.. :angry:

I-130 STAGE 1 : 533 days - 1 year 6 months (4/16/2007 to 9/22/2008)

Priority Date I-130 : 4/16/2007 ( 533 days , APPROVED 9/22/2008)
Transferred to local office based on "security checks" : 11/27/2007
wrote hundreds of letters - received letter from FBI Records Management Chief stating no security checks
local office interview : 2/21/2008 - brought my parents too (result : you will get approval within 2-3 weeks)

5/2/2008 - (lawsuit) Writ of Mandamus - OFFICIAL DATE (7/29/2008)
9/22/2008 - CALL AND EMAIL COPY OF APPROVAL NOTICE FROM LAWYER

NVC STAGE 2 : 99 days - 3 months (9/30/2008 to 1/7/2009)

NVC Received : 9/30/2008
Received Packet 3 (I-864/DS-230) : 11/10/2008
NVC says "RFE sent out 12/9/08 for missing documents" : 12/10/2008
CASE COMPLETE - 1/7/2009

CONSULATE STAGE 3 : 96 days - 3 months (1/8/2009 to 4/14/2009)
CLEARED CUSTOMS - 3/10/2009
**APPOINTMENT DATE : 4/14/2009, 7:15AM**
** BLUE SLIP **

AP STAGE 4 : 97 days - 3 months (4/14/2009 to 7/20/2009)
DOS call to receive I-601 (Waiver of Grounds for Inadmissibility - basically denial) from Guangzhou : 6/24/2009

REMOVAL OF I-601 due to my letters to the USCIS Director, Michael Aytes: 6/29/2009
CALL-IN LETTER NOTIFIED : 7/8/2009
CALL-IN LETTER (APPROVAL)!! : 7/16/2009
ALL DONE!! (got both GREEN CARD & SSN CARD) : 10/1/2009

"http://www.visajourney.com/forums/topic/194075-feel-like-a-cr-1-csc-castaway/page-60" (pages 53-63) for more updates and letter I wrote to Director Michael Aytes and his replies and back and forth..

HER PARENTS - 10 months so far

I-130 Sent In : 1/7/2013

I-130 Approval : 3/28/2013

Transfer to NVC : 6/12/2013

Case Complete : 8/25/2013

"Ready for Interview" (Ready to wait for 1-3 Months, this is official NVC letter transfer date) : 9/9/2013

DHL Tracking : arrived 9/24/2013

P4 Letter : 11/21/2013

Interview Date : 12/9/2013, originally 12/3, stupid lawyer filled out her dad's passport number wrong..

Interview Passed : 12/9/2013

Visa "Issued" on CEAC : 12/10/2013

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Filed: AOS (apr) Country: Panama
Timeline
"Wait 30 days," after 30 days then "Wait 45 days," after 45 days then "Wait 90 days."

I've heard that one more than once.Especially in the 7th month when they were trying to convince me that my case was not out of normal processing time.I was like "Golly gee" maybe if I call them and say the sky is blue,they'll try to convince me that it's pink.lol :wacko:

Mine is "so?".. he was like waiting me to say something else.. he said he can't do anything more for my case.. that's a guy just probably looking at the USCIS Case Status Website.. :angry:

Wow.I think that's worse than the "I don't know" that I get all the time. :unsure:

May 7,2007-USCIS received I-129f
July 24,2007-NOA1 was received
April 21,2008-K-1 visa denied.
June 3,2008-waiver filed at US Consalate in Panama
The interview went well,they told him it will take another 6 months for them to adjudicate the waiver
March 3,2009-US Consulate claims they have no record of our December visit,nor Manuel's interview
March 27,2009-Manuel returned to the consulate for another interrogation(because they forgot about December's interview),and they were really rude !
April 3,2009-US Counsalate asks for more court documents that no longer exist !
June 1,2009-Manuel and I go back to the US consalate AGAIN to give them a letter from the court in Colon along with documents I already gave them last year.I was surprised to see they had two thick files for his case !


June 15,2010-They called Manuel in to take his fingerprints again,still no decision on his case!
June 22,2010-WAIVER APPROVED at 5:00pm
July 19,2010-VISA IN MANUELITO'S HAND at 3:15pm!
July 25,2010-Manuelito arrives at 9:35pm at Logan Intn'l Airport,Boston,MA
August 5,2010-FINALLY MARRIED!!!!!!!!!!!!
August 23,2010-Filed for AOS at the International Institute of RI $1400!
December 23,2010-Work authorization received.
January 12,2011-RFE

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Filed: IR-1/CR-1 Visa Country: China
Timeline

well, I said my processing times are over, and he said "that's all we can do".. I said "how come?? I see people getting approved all over.. then he gave me the "So?" remark.. man.. some people are just like that.. so as of now, if they give me an attitude, I'll give them one too.. :devil:

I-130 STAGE 1 : 533 days - 1 year 6 months (4/16/2007 to 9/22/2008)

Priority Date I-130 : 4/16/2007 ( 533 days , APPROVED 9/22/2008)
Transferred to local office based on "security checks" : 11/27/2007
wrote hundreds of letters - received letter from FBI Records Management Chief stating no security checks
local office interview : 2/21/2008 - brought my parents too (result : you will get approval within 2-3 weeks)

5/2/2008 - (lawsuit) Writ of Mandamus - OFFICIAL DATE (7/29/2008)
9/22/2008 - CALL AND EMAIL COPY OF APPROVAL NOTICE FROM LAWYER

NVC STAGE 2 : 99 days - 3 months (9/30/2008 to 1/7/2009)

NVC Received : 9/30/2008
Received Packet 3 (I-864/DS-230) : 11/10/2008
NVC says "RFE sent out 12/9/08 for missing documents" : 12/10/2008
CASE COMPLETE - 1/7/2009

CONSULATE STAGE 3 : 96 days - 3 months (1/8/2009 to 4/14/2009)
CLEARED CUSTOMS - 3/10/2009
**APPOINTMENT DATE : 4/14/2009, 7:15AM**
** BLUE SLIP **

AP STAGE 4 : 97 days - 3 months (4/14/2009 to 7/20/2009)
DOS call to receive I-601 (Waiver of Grounds for Inadmissibility - basically denial) from Guangzhou : 6/24/2009

REMOVAL OF I-601 due to my letters to the USCIS Director, Michael Aytes: 6/29/2009
CALL-IN LETTER NOTIFIED : 7/8/2009
CALL-IN LETTER (APPROVAL)!! : 7/16/2009
ALL DONE!! (got both GREEN CARD & SSN CARD) : 10/1/2009

"http://www.visajourney.com/forums/topic/194075-feel-like-a-cr-1-csc-castaway/page-60" (pages 53-63) for more updates and letter I wrote to Director Michael Aytes and his replies and back and forth..

HER PARENTS - 10 months so far

I-130 Sent In : 1/7/2013

I-130 Approval : 3/28/2013

Transfer to NVC : 6/12/2013

Case Complete : 8/25/2013

"Ready for Interview" (Ready to wait for 1-3 Months, this is official NVC letter transfer date) : 9/9/2013

DHL Tracking : arrived 9/24/2013

P4 Letter : 11/21/2013

Interview Date : 12/9/2013, originally 12/3, stupid lawyer filled out her dad's passport number wrong..

Interview Passed : 12/9/2013

Visa "Issued" on CEAC : 12/10/2013

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Filed: AOS (apr) Country: Panama
Timeline
well, I said my processing times are over, and he said "that's all we can do".. I said "how come?? I see people getting approved all over.. then he gave me the "So?" remark.. man.. some people are just like that.. so as of now, if they give me an attitude, I'll give them one too.. :devil:

I know what you mean.I try my best to be nice to them.I've heard that they can be spiteful if you give them back their attitude.So everytime I call or visit I go in there acting like Mary Poppins.I also said that I didn't think it was fair that people who filed way after me were already approved.They just told me that some cases are more complex than others and that they are doing many background checks. :blink:

May 7,2007-USCIS received I-129f
July 24,2007-NOA1 was received
April 21,2008-K-1 visa denied.
June 3,2008-waiver filed at US Consalate in Panama
The interview went well,they told him it will take another 6 months for them to adjudicate the waiver
March 3,2009-US Consulate claims they have no record of our December visit,nor Manuel's interview
March 27,2009-Manuel returned to the consulate for another interrogation(because they forgot about December's interview),and they were really rude !
April 3,2009-US Counsalate asks for more court documents that no longer exist !
June 1,2009-Manuel and I go back to the US consalate AGAIN to give them a letter from the court in Colon along with documents I already gave them last year.I was surprised to see they had two thick files for his case !


June 15,2010-They called Manuel in to take his fingerprints again,still no decision on his case!
June 22,2010-WAIVER APPROVED at 5:00pm
July 19,2010-VISA IN MANUELITO'S HAND at 3:15pm!
July 25,2010-Manuelito arrives at 9:35pm at Logan Intn'l Airport,Boston,MA
August 5,2010-FINALLY MARRIED!!!!!!!!!!!!
August 23,2010-Filed for AOS at the International Institute of RI $1400!
December 23,2010-Work authorization received.
January 12,2011-RFE

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well, I said my processing times are over, and he said "that's all we can do".. I said "how come?? I see people getting approved all over.. then he gave me the "So?" remark.. man.. some people are just like that.. so as of now, if they give me an attitude, I'll give them one too.. :devil:

I know what you mean.I try my best to be nice to them.I've heard that they can be spiteful if you give them back their attitude.So everytime I call or visit I go in there acting like Mary Poppins.I also said that I didn't think it was fair that people who filed way after me were already approved.They just told me that some cases are more complex than others and that they are doing many background checks. :blink:

When they tell me FIFO applies and i say ok fine have a good day and will call back when the office is open...

Cheers :innocent:

When something goes wrong remember this saying "WHEN MAN PLANS, GOD LAUGHS"

www.orlando4obama.com

I-130 JOURNEY BEGINSSent August 28, 2007 to TSC for receipting in CSCReceived NOA1 from VSC December 21, 2007

Notes - earned USCIS skymiles for sure - postmarked from Chicago Lockbox

online finally 2/24/08

touchy feely 2/25/08

touched 2/27/2008 - great RFE requested - just wonderful news to see in your inbox early in the am

3/13 - RFE letter FINALLY received - and document that we sent NOW resent back to VSC grrrrowling

3/19 case resumed processing

3/20 touched

3./21 touched

3/23 Easter bunny touched again

4/01 - APPROVED I-130

4/02 - touched

4/07 - received hard copy approval

NVC JOURNEY BEGINS

4/07 NV Case number assigned

4/08 AOS, DS and all fees paid online

6/09 tax transcript for 2007 just became available -whoot

6/20 NVC receives everything nothing more to give them now just close eyes and pray

6/23 NVC enters into system

6/26 NVC - RFE uggh - wants all three years of Federal tax return listed and they lost originals or so they say - DING DING ROUND TWO

7/25 NVC Case completed whooottttttttt

8/7 Case forward to US EMBASSY LONDON OH YEAHHHHHHHH -

Embassy - case out for delivery to embassy via DHL sneaky us lol

08/10Received

08/19 Medical Exam completed - healthy oh yeah!!!!!!!!

9/26 @8am -Interview - approved VISA IN HAND OMG WHOOT!!! HELLO AMERICA MY LUV

POE- Atlanta then MCO - October 15th with the cat "GIT" on board lol - POE SUPER SWEET

Husband home finally - god what a journey....but after 400+ days we made it

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Filed: K-3 Visa Country: Jordan
Timeline

This one is funny! A friend of mine filed a month after me...SO from same country...she was approved 1 month before me! So I called and asked how this could happen if they really process in order received. The lady told me "You need to be more patient...obviously the person who completed your friends paperwork works faster than the individual who has your case assigned to them!"

I wanted to reach through the phone and slap her!

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Filed: AOS (apr) Country: Panama
Timeline
This one is funny! A friend of mine filed a month after me...SO from same country...she was approved 1 month before me! So I called and asked how this could happen if they really process in order received. The lady told me "You need to be more patient...obviously the person who completed your friends paperwork works faster than the individual who has your case assigned to them!"

I wanted to reach through the phone and slap her!

Where's Inspector Gadget when you need him ? :P

well, I said my processing times are over, and he said "that's all we can do".. I said "how come?? I see people getting approved all over.. then he gave me the "So?" remark.. man.. some people are just like that.. so as of now, if they give me an attitude, I'll give them one too.. :devil:

I know what you mean.I try my best to be nice to them.I've heard that they can be spiteful if you give them back their attitude.So everytime I call or visit I go in there acting like Mary Poppins.I also said that I didn't think it was fair that people who filed way after me were already approved.They just told me that some cases are more complex than others and that they are doing many background checks. :blink:

When they tell me FIFO applies and i say ok fine have a good day and will call back when the office is open...

Cheers :innocent:

I have run out of things to say.Especially when they say "I'm sorry,but I don't have any information on your case." :angry:

This one is funny! A friend of mine filed a month after me...SO from same country...she was approved 1 month before me! So I called and asked how this could happen if they really process in order received. The lady told me "You need to be more patient...obviously the person who completed your friends paperwork works faster than the individual who has your case assigned to them!"

I wanted to reach through the phone and slap her!

Oh yeah,I asked them that today and they said that they are probably doing FBI checks on my fiance.

May 7,2007-USCIS received I-129f
July 24,2007-NOA1 was received
April 21,2008-K-1 visa denied.
June 3,2008-waiver filed at US Consalate in Panama
The interview went well,they told him it will take another 6 months for them to adjudicate the waiver
March 3,2009-US Consulate claims they have no record of our December visit,nor Manuel's interview
March 27,2009-Manuel returned to the consulate for another interrogation(because they forgot about December's interview),and they were really rude !
April 3,2009-US Counsalate asks for more court documents that no longer exist !
June 1,2009-Manuel and I go back to the US consalate AGAIN to give them a letter from the court in Colon along with documents I already gave them last year.I was surprised to see they had two thick files for his case !


June 15,2010-They called Manuel in to take his fingerprints again,still no decision on his case!
June 22,2010-WAIVER APPROVED at 5:00pm
July 19,2010-VISA IN MANUELITO'S HAND at 3:15pm!
July 25,2010-Manuelito arrives at 9:35pm at Logan Intn'l Airport,Boston,MA
August 5,2010-FINALLY MARRIED!!!!!!!!!!!!
August 23,2010-Filed for AOS at the International Institute of RI $1400!
December 23,2010-Work authorization received.
January 12,2011-RFE

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Filed: K-3 Visa Country: China
Timeline

the word "wait" what the hell do they think i am doing? I asked an officer,where is my NOA1,finally he says i will send an email to the lockbox,great i say,finally !!! i call back 3 days later,ask an officer" did you get a response from the chicago lockbox,did they find it"?....and he says,"sir,you have to wait it will take 30 days for a response!!!!"....what? Is this lockbox on Mars?

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the word "wait" what the hell do they think i am doing? I asked an officer,where is my NOA1,finally he says i will send an email to the lockbox,great i say,finally !!! i call back 3 days later,ask an officer" did you get a response from the chicago lockbox,did they find it"?....and he says,"sir,you have to wait it will take 30 days for a response!!!!"....what? Is this lockbox on Mars?

lol this thread is going into my book, too funny...........

When something goes wrong remember this saying "WHEN MAN PLANS, GOD LAUGHS"

www.orlando4obama.com

I-130 JOURNEY BEGINSSent August 28, 2007 to TSC for receipting in CSCReceived NOA1 from VSC December 21, 2007

Notes - earned USCIS skymiles for sure - postmarked from Chicago Lockbox

online finally 2/24/08

touchy feely 2/25/08

touched 2/27/2008 - great RFE requested - just wonderful news to see in your inbox early in the am

3/13 - RFE letter FINALLY received - and document that we sent NOW resent back to VSC grrrrowling

3/19 case resumed processing

3/20 touched

3./21 touched

3/23 Easter bunny touched again

4/01 - APPROVED I-130

4/02 - touched

4/07 - received hard copy approval

NVC JOURNEY BEGINS

4/07 NV Case number assigned

4/08 AOS, DS and all fees paid online

6/09 tax transcript for 2007 just became available -whoot

6/20 NVC receives everything nothing more to give them now just close eyes and pray

6/23 NVC enters into system

6/26 NVC - RFE uggh - wants all three years of Federal tax return listed and they lost originals or so they say - DING DING ROUND TWO

7/25 NVC Case completed whooottttttttt

8/7 Case forward to US EMBASSY LONDON OH YEAHHHHHHHH -

Embassy - case out for delivery to embassy via DHL sneaky us lol

08/10Received

08/19 Medical Exam completed - healthy oh yeah!!!!!!!!

9/26 @8am -Interview - approved VISA IN HAND OMG WHOOT!!! HELLO AMERICA MY LUV

POE- Atlanta then MCO - October 15th with the cat "GIT" on board lol - POE SUPER SWEET

Husband home finally - god what a journey....but after 400+ days we made it

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Filed: K-3 Visa Country: Czech Republic
Timeline
well, I said my processing times are over, and he said "that's all we can do".. I said "how come?? I see people getting approved all over.. then he gave me the "So?" remark.. man.. some people are just like that.. so as of now, if they give me an attitude, I'll give them one too.. :devil:

EVERYTHING they ever said because they are not helpfull at ALL!!!I´m so mad and sad and frustrated. I´t approaching a year pretty soon here since we applied and nothing is going on. NOBODY there would tell you any infromation. It´s just ridiculous, what the ythink they are? People love each other and want to start their lives together and what they do? Keeping us separate for no reason and not giving true information on their websites (for example, that they process the application in order they got them. B..S..T :whistle:

:crying:

2006/10 - my darling proposed me in US

2007/01/20 - married in Czech republic (Brno)

I-130

2007/03/16 - received date

2007/03/19 - NOA1

2007/03/20 - touched

2007/08/24 - touched

2007/08/26 - touched

2007/08/27 - sent RFE

2007/08/28 - touched

2007/09/01 - received RFE in the mail

2007/09/12 - sent RFE back to CSC

2007/09/24 - touched - they received our RFE package

2007/09/25 - touched

2007/12/11 - touched

2008/01/02 - touched

2008/01/03 - touched

2008/01/06 - touched

2008/01/11 - touched

2008/01/13 - touched

2008/02/01 - APPROVED!!!!!! :)

I-129F

2007/04/11 - received date

2007/04/13 - NOA1

2007/05/04 - moved from MSC to CSC

2007/05/07,08 - touched

2007/05/25,29 - touched

2007/07/11 - touched

2007/08/26 - touched

2007/08/27 - sent RFE

2007/08/28,29- touched

2007/09/01 - received RFE in the mail

2007/09/12 - sent RFE back to CSC

2007/09/20 - touched - they received our RFE package

2007/09/21 - touched

2007/10/18,26,28,29,30,31 - touched

2007/11/01,02,17,19,29,30 - touched

2007/12/02,03,04,05,08,11 - touched

2007/12/27 - touched (we called)

2008/01/06 - touched

2008/02/01 - APPROVED!!! :)

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Filed: AOS (apr) Country: Panama
Timeline
the word "wait" what the hell do they think i am doing? I asked an officer,where is my NOA1,finally he says i will send an email to the lockbox,great i say,finally !!! i call back 3 days later,ask an officer" did you get a response from the chicago lockbox,did they find it"?....and he says,"sir,you have to wait it will take 30 days for a response!!!!"....what? Is this lockbox on Mars?

It's either on Mars or the Klingon planet.They want me to wait another 60 days. :angry:

May 7,2007-USCIS received I-129f
July 24,2007-NOA1 was received
April 21,2008-K-1 visa denied.
June 3,2008-waiver filed at US Consalate in Panama
The interview went well,they told him it will take another 6 months for them to adjudicate the waiver
March 3,2009-US Consulate claims they have no record of our December visit,nor Manuel's interview
March 27,2009-Manuel returned to the consulate for another interrogation(because they forgot about December's interview),and they were really rude !
April 3,2009-US Counsalate asks for more court documents that no longer exist !
June 1,2009-Manuel and I go back to the US consalate AGAIN to give them a letter from the court in Colon along with documents I already gave them last year.I was surprised to see they had two thick files for his case !


June 15,2010-They called Manuel in to take his fingerprints again,still no decision on his case!
June 22,2010-WAIVER APPROVED at 5:00pm
July 19,2010-VISA IN MANUELITO'S HAND at 3:15pm!
July 25,2010-Manuelito arrives at 9:35pm at Logan Intn'l Airport,Boston,MA
August 5,2010-FINALLY MARRIED!!!!!!!!!!!!
August 23,2010-Filed for AOS at the International Institute of RI $1400!
December 23,2010-Work authorization received.
January 12,2011-RFE

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Filed: AOS (apr) Country: Panama
Timeline
well, I said my processing times are over, and he said "that's all we can do".. I said "how come?? I see people getting approved all over.. then he gave me the "So?" remark.. man.. some people are just like that.. so as of now, if they give me an attitude, I'll give them one too.. :devil:

EVERYTHING they ever said because they are not helpfull at ALL!!!I´m so mad and sad and frustrated. I´t approaching a year pretty soon here since we applied and nothing is going on. NOBODY there would tell you any infromation. It´s just ridiculous, what the ythink they are? People love each other and want to start their lives together and what they do? Keeping us separate for no reason and not giving true information on their websites (for example, that they process the application in order they got them. B..S..T :whistle:

:crying:

I know.Every time they say "I don't know" to me,I can feel my blood boiling.How the heck are you going to tell that to a customer ? And I doubt if they ever update that computer system of theirs.I have been reading the same thing for the last 8 months now.

May 7,2007-USCIS received I-129f
July 24,2007-NOA1 was received
April 21,2008-K-1 visa denied.
June 3,2008-waiver filed at US Consalate in Panama
The interview went well,they told him it will take another 6 months for them to adjudicate the waiver
March 3,2009-US Consulate claims they have no record of our December visit,nor Manuel's interview
March 27,2009-Manuel returned to the consulate for another interrogation(because they forgot about December's interview),and they were really rude !
April 3,2009-US Counsalate asks for more court documents that no longer exist !
June 1,2009-Manuel and I go back to the US consalate AGAIN to give them a letter from the court in Colon along with documents I already gave them last year.I was surprised to see they had two thick files for his case !


June 15,2010-They called Manuel in to take his fingerprints again,still no decision on his case!
June 22,2010-WAIVER APPROVED at 5:00pm
July 19,2010-VISA IN MANUELITO'S HAND at 3:15pm!
July 25,2010-Manuelito arrives at 9:35pm at Logan Intn'l Airport,Boston,MA
August 5,2010-FINALLY MARRIED!!!!!!!!!!!!
August 23,2010-Filed for AOS at the International Institute of RI $1400!
December 23,2010-Work authorization received.
January 12,2011-RFE

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