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CaptainMewBu

SSA won't change my name!

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I went to my local Social Security office today to update my name and status, and to get a corrected SS card, but the woman said I didn't have the right documents. I would like to know if anyone can help! Here's the background:

I used to live in the US as a student (more than 10 years ago), and had a SSN through a job on campus. The SS card had the "work with DHS authorization only" on it. I left the US soon after graduation and didn't return until 3 weeks ago on my CR-1 visa. When I got married to my USC husband, I changed my name legally (both first and last names) and we did all the visa paperwork in my new name. No problem, everything went smoothly.

Today I brought my foreign passport (in new name), temporary GC in passport (in new name) and my foreign legal name change document to the SS office. The woman at the desk told me there was no way I could change my name unless I produced one of the documents listed here: https://secure.ssa.gov/poms.nsf/lnx/0110212010

Only 2 of the options on the list really apply: get a US court order (but is it even possible since my passport and GC are already in new name?) or wait till naturalization (which means 3 years from now). I was really surprised because I thought the green card and my passport should be evidence of my name change but the woman said my legal U.S. name is what's on my SS card and that immigration documents don't matter (!!!!). She was really rude and condescending throughout, questioning why I changed my name, etc, and when I asked if I could speak with a supervisor she said there were no supervisors at the SS office! I am not quite sure what to do next -- any advice?

Thanks in advance!


USCIS
04/07/14: i-130 Sent
04/11/14: NOA1 (Routed to California Service Center)
05/02/14: NOA2


NVC
05/13/14: Case Received
06/10/14: Case Number and IIN Issued
06/16/14: DS-261 Available and AOS Fee Bill Invoiced
06/23/14: DS-261 Submitted and AOS Fee Bill Paid
08/01/14: IV Fee Bill Invoiced and Paid
08/10/14: DS-260 Submitted
09/25/14: AOS Package Sent
09/29/14: AOS Package Received by NVC (60-Day Email)
10/07/14: IV Package Sent
10/10/14: IV Package Received by NVC (60-Day Email)
12/04/14: CASE COMPLETE!
12/11/14: Official Case Complete Email Received

CONSULATE
12/12/14: Interview Appointment Letter Received
01/06/15: Medical Exam
01/07/15: INTERVIEW! (221g Issued - Pending Medical Exam and Police Certificate)
01/19/15: Medical Exam Results and Passport Sent
01/23/15: Police Certificate Sent to Consulate
01/30/15: Visa Issued!
02/04/15: VISA RECEIVED!

03/04/15: POE
03/24/15: Received Green Card in mail

 

Removal of Conditions
12/29/16: i-751 arrived at Vermont Service Center

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You could try going to a different SSA office and hopefully get someone with a bit more experience. Also, there's a way to contact SSA online and present your case. If all else fails, contact your spouse's congressman's or senator's immigration aide and request assistance with SSA issue.


Removal of Conditions Journey

3/3/2009 - Removal of conditions - sent off packet to CSC

3/5/2009 - I-751 received in CSC

3/9/2009 - Check cashed

3/20/2009 - Biometrics notice received (no NOA1)

4/2/2009 - Biometrics

4/9/2009 - NOA1 date (first undelivered one is 3/5)

4/3/2009 - Touch?

5/6/2009 - ROC Approval - 65 days

6/22/2009 - CRIS Card production ordered email

7/7/2009 - GC arrived!

Naturalization Journey

3/03/2010 N400 sent to Arizona Lockbox

3/15/2010 Check cashed

3/17/2010 NOA1

3/18/2010 - Biometrics notice sent

3/26/2010 Early biometrics done at an ASC different from the one assigned to (Original BIO date was 4/15)

4/30/2010 Yellow letter received and info from USCIS mil line they are working on my interview letter (6/17 appt)

5/1/2010 Text and email interview letter sen

5/6/2010 Interview letter received - scheduled for 6/17/2010 at 10:05am

6/17/2010 Interview appointment - PASSED

6/29/2010 US Citizen

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Thanks milimelo! I do plan on going to another SSA office but before I do that, I want to know if the SSA woman was right? She said she couldn't process my request because my document (foreign legal name change) is not listed as one of the dropbox options, so she couldn't choose it on the computer. I called the SSA number as well but the person I spoke with had no idea what to do.


USCIS
04/07/14: i-130 Sent
04/11/14: NOA1 (Routed to California Service Center)
05/02/14: NOA2


NVC
05/13/14: Case Received
06/10/14: Case Number and IIN Issued
06/16/14: DS-261 Available and AOS Fee Bill Invoiced
06/23/14: DS-261 Submitted and AOS Fee Bill Paid
08/01/14: IV Fee Bill Invoiced and Paid
08/10/14: DS-260 Submitted
09/25/14: AOS Package Sent
09/29/14: AOS Package Received by NVC (60-Day Email)
10/07/14: IV Package Sent
10/10/14: IV Package Received by NVC (60-Day Email)
12/04/14: CASE COMPLETE!
12/11/14: Official Case Complete Email Received

CONSULATE
12/12/14: Interview Appointment Letter Received
01/06/15: Medical Exam
01/07/15: INTERVIEW! (221g Issued - Pending Medical Exam and Police Certificate)
01/19/15: Medical Exam Results and Passport Sent
01/23/15: Police Certificate Sent to Consulate
01/30/15: Visa Issued!
02/04/15: VISA RECEIVED!

03/04/15: POE
03/24/15: Received Green Card in mail

 

Removal of Conditions
12/29/16: i-751 arrived at Vermont Service Center

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I went to my local Social Security office today to update my name and status, and to get a corrected SS card, but the woman said I didn't have the right documents. I would like to know if anyone can help! Here's the background:

I used to live in the US as a student (more than 10 years ago), and had a SSN through a job on campus. The SS card had the "work with DHS authorization only" on it. I left the US soon after graduation and didn't return until 3 weeks ago on my CR-1 visa. When I got married to my USC husband, I changed my name legally (both first and last names) and we did all the visa paperwork in my new name. No problem, everything went smoothly.

Today I brought my foreign passport (in new name), temporary GC in passport (in new name) and my foreign legal name change document to the SS office. The woman at the desk told me there was no way I could change my name unless I produced one of the documents listed here: https://secure.ssa.gov/poms.nsf/lnx/0110212010

Only 2 of the options on the list really apply: get a US court order (but is it even possible since my passport and GC are already in new name?) or wait till naturalization (which means 3 years from now). I was really surprised because I thought the green card and my passport should be evidence of my name change but the woman said my legal U.S. name is what's on my SS card and that immigration documents don't matter (!!!!). She was really rude and condescending throughout, questioning why I changed my name, etc, and when I asked if I could speak with a supervisor she said there were no supervisors at the SS office! I am not quite sure what to do next -- any advice?

Thanks in advance!

Your foreign marriage certificate is also on that list. That would also be acceptable proof of name change.


K-1
NOA1: 04/08/2014; NOA2: 04/21/2014; Visa interview, approved: 07/15/2014; POE: 07/25/2014; Marriage: 09/05/2014

 

AOS

NOA1:  09/12/2014;  Biometrics:  10/06/2014;  EAD/AP Received:  11/26/2014;

Interview Waiver Letter:  01/02/2015;  RFE:  07/09/2015;

Permanent Residency Granted:  07/27/2015;  Green card Received:  08/22/2015

 

ROC

05/23/2017 -- Mailed ROC application

05/24/2017 -- NOA1 date

05/30/2017 -- NOA1 received in the mail

06/05/2017 -- Biometrics letter received

06/13/2017 -- Biometrics appointment

09/05/2018 -- Approved without interview!

09/13/2018 -- 10 Yr Green card Received

 

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But my first name has been changed as well, not just my last name. Would they accept a foreign marriage certificate as proof of a first name change?


USCIS
04/07/14: i-130 Sent
04/11/14: NOA1 (Routed to California Service Center)
05/02/14: NOA2


NVC
05/13/14: Case Received
06/10/14: Case Number and IIN Issued
06/16/14: DS-261 Available and AOS Fee Bill Invoiced
06/23/14: DS-261 Submitted and AOS Fee Bill Paid
08/01/14: IV Fee Bill Invoiced and Paid
08/10/14: DS-260 Submitted
09/25/14: AOS Package Sent
09/29/14: AOS Package Received by NVC (60-Day Email)
10/07/14: IV Package Sent
10/10/14: IV Package Received by NVC (60-Day Email)
12/04/14: CASE COMPLETE!
12/11/14: Official Case Complete Email Received

CONSULATE
12/12/14: Interview Appointment Letter Received
01/06/15: Medical Exam
01/07/15: INTERVIEW! (221g Issued - Pending Medical Exam and Police Certificate)
01/19/15: Medical Exam Results and Passport Sent
01/23/15: Police Certificate Sent to Consulate
01/30/15: Visa Issued!
02/04/15: VISA RECEIVED!

03/04/15: POE
03/24/15: Received Green Card in mail

 

Removal of Conditions
12/29/16: i-751 arrived at Vermont Service Center

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But my first name has been changed as well, not just my last name. Would they accept a foreign marriage certificate as proof of a first name change?

Yes they should be able to.


K-1
NOA1: 04/08/2014; NOA2: 04/21/2014; Visa interview, approved: 07/15/2014; POE: 07/25/2014; Marriage: 09/05/2014

 

AOS

NOA1:  09/12/2014;  Biometrics:  10/06/2014;  EAD/AP Received:  11/26/2014;

Interview Waiver Letter:  01/02/2015;  RFE:  07/09/2015;

Permanent Residency Granted:  07/27/2015;  Green card Received:  08/22/2015

 

ROC

05/23/2017 -- Mailed ROC application

05/24/2017 -- NOA1 date

05/30/2017 -- NOA1 received in the mail

06/05/2017 -- Biometrics letter received

06/13/2017 -- Biometrics appointment

09/05/2018 -- Approved without interview!

09/13/2018 -- 10 Yr Green card Received

 

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I'll try that! Thanks Zedayn!


USCIS
04/07/14: i-130 Sent
04/11/14: NOA1 (Routed to California Service Center)
05/02/14: NOA2


NVC
05/13/14: Case Received
06/10/14: Case Number and IIN Issued
06/16/14: DS-261 Available and AOS Fee Bill Invoiced
06/23/14: DS-261 Submitted and AOS Fee Bill Paid
08/01/14: IV Fee Bill Invoiced and Paid
08/10/14: DS-260 Submitted
09/25/14: AOS Package Sent
09/29/14: AOS Package Received by NVC (60-Day Email)
10/07/14: IV Package Sent
10/10/14: IV Package Received by NVC (60-Day Email)
12/04/14: CASE COMPLETE!
12/11/14: Official Case Complete Email Received

CONSULATE
12/12/14: Interview Appointment Letter Received
01/06/15: Medical Exam
01/07/15: INTERVIEW! (221g Issued - Pending Medical Exam and Police Certificate)
01/19/15: Medical Exam Results and Passport Sent
01/23/15: Police Certificate Sent to Consulate
01/30/15: Visa Issued!
02/04/15: VISA RECEIVED!

03/04/15: POE
03/24/15: Received Green Card in mail

 

Removal of Conditions
12/29/16: i-751 arrived at Vermont Service Center

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My wife is in a very similar situation with SSA. Seeing this thread has been quiet for a bit, @CaptainMewBu did you ever get this resolved? If so, we would really be eager to hear the steps it took to get the revised SS card printed.

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