Good morning, guys.
My name is Carlos and I have been doing this process for almost 6 months. my wife and I submitted all our documents, but the marriage certificate and birth certificate were declined by NVC saying this "Part of this document is missing or is difficult to read. Please replace this with a scan that shows the complete text of the document. Please ensure all sides of every page are scanned and visible. Please visit https://nvc.state.gov/scan for further guidance." We scaned properly and it was clear. We called NVC to request more details about their message, but they told us the same thing. Do you guys have any advise or if someone has gone through the same, can you guys help us?
For marriage certificate has a lot of pages and I do not know how to become almos 6mg to 2mg that they ask in the NVC platform.
Special Seal(s) / Color / Format:
Complete copies of the page of the book where the marriage was registered (copia del folio).
They are issued on plain white paper and certified by the notary public with an original signature over either a wet seal or a sticker.