Same situation here. The way I see it, the people at the embassy have zero empathy. They just send an automated message or they tell you there’s nothing they can do because application is at NVC so contact NVC then you contact them and they tell you unless the embassy asks us to send it there’s nothing we can do. It’s heartbreaking. Just because we aren’t officially married doesn’t mean we don’t want to be with our loved ones. If my fiancé was here he’d be my husband and not a fiancé anymore. I just pray things turn around soon