a.miel

That's really not helpful lol. We live on separate floors and when I moved in with my husband's family, it had been this way for years. I did not "create" this mail address. I have no control over who rents that unit and she has taken my amaazon packages (left at the door) by accident before and opened them. I don't know her - how is it my fault that 1) it was delivered to the wrong box, 2) she may have thrown it out without realizing? In fact, USCIS forms have an option for Floor when you put in your address. It's completely valid. 3) We have never had issues before with receiving mail from USCIS and it's not our fault that the person who delivered it can't read. Don't act like you live in a perfect world. Plenty of nasty people are out there that steal for no reason or are just idiotic and cannot read. 
 
And yeah, you would think that they would just give us the mail that doesn't belong to them right? I literally asked myself that same question. Why did she not just do that?
Thank you, I'm going to contact my state senator since they have an office with resources specifically to help with USCIS issues. 

In case anyone finds this post, I have an update. I ended up calling again and they told me we just have to resubmit the forms from scratch. I resubmitted everything I had from the original filing and just added in an extra paragraph about how my name was incorrect in the first one.
 
After sending it in, we got notice that the new AP doc was approved and produced about 10 days later. All in all, it took about 2 weeks from us mailing the new forms and receiving the AP on hand. 

https://travel.state.gov/content/travel/en/legal/visa-law0/visa-statistics/nonimmigrant-visa-statistics/monthly-nonimmigrant-visa-issuances.html

Just an update! We received our case number which was created on Sep 29 according to the code + chart in the pdf. 

Just an update! We received our case number which was created on Sep 29 according to the code + chart in the pdf. 

Just an update! We received our case number which was created on Sep 29 according to the code + chart in the pdf. 

We are finding that to update your email your case needs to be at NVC so you have few more weeks to wait. But try again then.  BTW welcome to the group.