I am in a dilemma and highly stressed out.
I underwent additional sputum tests after my medical exam in November 2021 and the US Consulate has now received my results and emailed to reschedule my interview. My previous interview date was cancelled by the Consulate itself.
When I logged on to my profile on the CGI portal (US Travel Docs) to schedule my new interview date, it took me to the visa fee payment page and upon entering my MRV Receipt number it came up as invalid and won t let me schedule anything.
Upon calling and emailing US travel docs multiple times and being told by them that the MRV Receipt number would get reactivated again, I have received no resolution and it still comes up as invalid after 4 days.
What would I need to do now? Keep waiting for the receipt number to be reactived or repay the fee? And if I repay the fee how would I go about that- create a new appointment all over again?
P.S. My medical will expire on April 15 and I will need to have an interview before that.