US Immigration from India

I apologize if this question has already been asked - I tried searching for reply in the Forum and didn't see anything.

We just received this week notice of Interview in Mumbai for March and every time we go to the following website, it indicates that there is already a Profile for my spouse. We have already indicated several times now that we don't know of any other username/profile but maybe we did early i the stages (unknowingly) so could they provide the username and then we can reset password OR to delete the other profile/username. They keep saying the case is resolved (they deleted the other profile) and yet we still receive the same exact error.

www.ustraveldocs.com

This is the specific ERROR we keep receiving:

Your personal details match a profile which already exists in our database. The User ID of that profile is '{user_name}'. If you created this profile in the past and forgot the password, please use the 'Forgot your password?' function on the login screen. If this user name isn't familiar to you, please contact our helpline through the Provide Feedback option in the left menu or by sending an email to our helpline. Please don't forget to attach the scanned copy of your passport's data page to your feedback message/email.

Yes, I tried typing in {user_name}' to see if that would allow us to reset password - no success.

Any other thoughts on how to get this resolved? Maybe we can call or email to schedule appointment for Biometrics but that still doesn't resolve that my husband needs to have access to complete the application on VAC.....

Thank you kindly for any guidance...it's greatly appreciated!!!

Hi! Need some guidance on the process please.

Iam applying permanent residence for my dadwhi is in the US on tourist visa.

1. Are the below 2 only the forms required ? Form I-485 and Form I-130.
2. Do we send both these together with separate checks for each form?
3. I read somewhere about i-864. Is this form required as well>

I need to travel out of US in a couple of days. But I can't find my conditional Green card. The conditional GC expired 2 years ago but I have the extension letter as my petition for removal of conditions is still processing.

Would I be able to get back into the US, or will I have any trouble?

Hello We are about to submit our I751 documents in a couple of weeks.

I am the USC sponsor and my wife and her daughter (my stepdaughter ) are the applicants.

I have a question about the dependent daughter's name change

The dependent daughter turned 18 during the conditional residency period and changed her name in her home country ( India) through that home country's legal process.

While filing the I751 form can we enter the daughter's changed name ? We can also attach the supporting documents that show the legal name change done in India.

Her passport is still with her old name and so is her conditional green card.

We would like to get the 48 month extension letter and the 10 year green card to show her new changed name.

Is that possible?