US Immigration from Australia

Hey everyone

I'm writing to ask if anyone else has had trouble/is having trouble paying their visa interview fee over at https://www.ustraveldocs.com/, cause everytime I've tried to access the payment screen (for paying online) it wont go to that page and the one time it did it wouldn't accept my payment (had correct funds and account details) and with the Australian post option the pdf's are just in shambles.

Or is it because I haven't submitted my ds 160 yet, or because I actually don't have an interview with the embassy yet?

(I'm kinda lost with the actual process stage I'm at, everything before this and after this I feel like I understand)

Also has anyone accidentally frozen their account? I just did for 72 hours, (I feel like it was because I had it open on my phone and then tried logging in on my computer).

I'm using google chrome as my web browser.

Thank you for your time.

Hi all,

My husband Uploaded joint sponsor under his section additional information/documents in NVC.

we couldn t add a joint sponsor section.

will this cause issues or should I email consulate or NVC to add a joint sponsor and upload again?

thanks all