Uscis doesn't have file (help)

[tomgreen_84 0]

My partner just had her naturalization interview and 751 ROC. The officer told her he had yet to receive her file and couldn't rule on the ROC but then went through the n-400 section with the history and written tests before explaining how to get a passport.  He was very non character about the whole thing, not requesting to see any or our documents or even really knowing our file. What do I make of this?

[Imperium 81]

When did she apply for N400?

Did the officer have her sign Oath-related document?

Usually they tell you that they will mail the decision etc.

A-file delays adds a significant time in some cases. However, it is unclear as to why A-file was not present. Did she ask the IO why her A-file was not available?

[tomgreen_84 0]

The A-file regarding the RoC physically hadn't arrived yet to the office, so he couldn't rule on it. 

 

She signed the oath related document. 

 

We filed in June 2021. Does that matter?

 

 

[Mike E 11,745]

11 hours ago, tomgreen_84 said:

My partner just had her naturalization interview and 751 ROC. The officer told her he had yet to receive her file and couldn't rule on the ROC but then went through the n-400 section with the history and written tests before explaining how to get a passport.  He was very non character about the whole thing, not requesting to see any or our documents or even really knowing our file. What do I make of this?

The A file is likely stuck in a limestone cave. Literally.  
 

Try this: