Biometrics - FBI unable to process your fingerprint card

[jmn1012 25]

Hi all,

Just received a I-797C form stating that the FBI were unable to process your fingerprint card so another biometric appointment is necessary for one of my children.

Any clue how this can happen? The fingerprints are checked while being taken. I seem to remember the computer giving each finger and thumb a green tick mark on the screen at the end of the process?

Guess anxious to understand if this can keep happening as no doubt it will delay the scheduling of the interview if the petitions are linked.

Tks 

[igoyougoduke 1,604]

On 2/3/2020 at 6:09 AM, jmn1012 said:

Hi all,

Just received a I-797C form stating that the FBI were unable to process your fingerprint card so another biometric appointment is necessary for one of my children.

Any clue how this can happen? The fingerprints are checked while being taken. I seem to remember the computer giving each finger and thumb a green tick mark on the screen at the end of the process?

Guess anxious to understand if this can keep happening as no doubt it will delay the scheduling of the interview if the petitions are linked.

Tks 

this happens.  child will have do fingerprint again 

[jmn1012 25]

1 hour ago, Donald120383 said:

this happens.  child will have do fingerprint again 

Seems it does.

Found out just this afternoon that you can also ask to have old fashioned ink prints taken to avoid any doubt.

Think that will be the way to go next time.