Faxed EAD expedite docs - no update!

[EmilyTim 3]

I received a job offer on December 10th, and called USCIS the same day to open an EAD expedite case.

On Tuesday (17th), I received an email requesting that I fax evidence.  On the same morning, I faxed several documents to support my case, including a cover letter.

The fax didn't go through correctly the 1st time, but the 2nd time I was told all the pages went through fine. 

I still have no update online (nothing on either the 'case status tool' or on the 'USCIS My Account' thing)

All it says is:

Quote

As of November 15, 2019, fingerprints relating to your Form I-765, Application for Employment Authorization, Receipt Number XXX, have been applied to your case. If you move, go to www.uscis.gov/addresschange to give us your new mailing address.

Is this normal? It's been 9 days since the expedite case was open.... and there's no online updates at all?

Should I call the USCIS Service Center?

 

Thank you for any help in advance  

[Lebanese23 303]

It takes about 2 weeks or so to look into. its not a 1 day/1 week thing, especially in between the holidays. you should always give it a month total to be on the safe side. just inform your company that it's in the process.