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Issues retrieving recently created ds 160

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Not even 20 minutes ago I started a DS 160 application for my mother in law. Some how the page closed, and when I went to retrieve the application it keeps telling me that the name and or birth year is incorrect. I know I did not make an error in my info entry. I'm SO frustrated and I'm on like the 3rd page of the application for the 1st of 3 of my relatives 😭 has anyone had this issue? I know DS 160 is problematic but of course now I'm on a time crunch... fyi, was using firefox browser

 

Thanks to anyone who has input on this..


 

 

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