Denied Police Certificate. Please Advise!

[gloriat 0]

We are in the process of filing an I-130 Petition for Alien Relative for my mother in law who lives in Mexico. My husband is the petitioner, he is a US Citizen.

 

Her initial application was approved.

Now we have to upload documents to the CEAC website before her interview is scheduled.

 

One of the requirements is to upload a Police Certificate. My mother in law received a police certificate ( carta de antecedents penales) from the State of Guanajuato where she lives. I included a screenshot of just the header which shows that it came from the State.

 

The document was rejected. We received this message: 

Please replace this with an acceptable police certificate. Please use our Document Finder at https://nvc.state.gov/find for acceptable documents guidelines.

 

I've reviewed the instructions for this document and don't see what's wrong with what we submitted. Any ideas what the problem could be? The instructions make it clear that a certificate from the state government is acceptable but I'm wondering if they actually want one from the federal goverment. To get a federal certificate would take quite a lot of effort as my mother in law would have to travel to Mexico City so I don't want to go this route if it's not necessary.

 

Any advice is much appreciated! We want to keep this process moving.

[GreenGem 58]

51 minutes ago, gloriat said:

We are in the process of filing an I-130 Petition for Alien Relative for my mother in law who lives in Mexico. My husband is the petitioner, he is a US Citizen.

 

Her initial application was approved.

Now we have to upload documents to the CEAC website before her interview is scheduled.

 

One of the requirements is to upload a Police Certificate. My mother in law received a police certificate ( carta de antecedents penales) from the State of Guanajuato where she lives. I included a screenshot of just the header which shows that it came from the State.

 

The document was rejected. We received this message: 

Please replace this with an acceptable police certificate. Please use our Document Finder at https://nvc.state.gov/find for acceptable documents guidelines.

 

I've reviewed the instructions for this document and don't see what's wrong with what we submitted. Any ideas what the problem could be? The instructions make it clear that a certificate from the state government is acceptable but I'm wondering if they actually want one from the federal goverment. To get a federal certificate would take quite a lot of effort as my mother in law would have to travel to Mexico City so I don't want to go this route if it's not necessary.

 

Any advice is much appreciated! We want to keep this process moving.

I'm not from Mexico so I am not sure. But I found this interesting comment. Here's the link. https://travel.state.gov/content/travel/en/us-visas/Visa-Reciprocity-and-Civil-Documents-by-Country/Mexico.html

 

Comments: Versions of the police certificates vary from state to state. Police certificates from the local town halls or cities are unacceptable. In Mexico police certificates are only available for applicants 18 and over.  A police certificate from every state in Mexico is generally not required for an IV application. A single police certificate is sufficient.  Only when an IV applicant has lived in Mexico for six months or more and after the age of 18 is a police certificate required. 

However, consular officers may request a state police certificate where an individual was resident for more than six (months) on a case by cases basis.