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Cannot login to NVC website using Case Number and Invoice ID Number

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Hello People,

 

i got the email from NVC with the case Id and the invoice number. But when I try to logon i get an error that the case and invoice id number do not match. Please call NVC or try again.

 

i have tried calling NVC multiple times, each time getting different answers and no solution or timelines. Does anyone else have same problem who recently got email from NVC?

 

Thanks

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