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D-260 help needed on the Consular Electronic Application Center

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I'm stuck with an issue on the Consular Electronic Application Center site. I have filled the D-261 and have paid the first $120 fee back in August. I can't start teh IV application as the Start NOW button is greyed out and the PAY NOW I can click but does not show a fee. What am I missing? Please help

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11 hours ago, Umair7333 said:

You have to pay the IV fee which is $325 and after they process your IV fee which usually takes about 2-3 working days then you will be able to access the DS-260 

I click on Pay now but it does not show any amount due. I logged in again today and same issue

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