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applying from Japan, Address problems

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Hey All,

Applying for cr-1 from Japan, received (email) NOA1 May 11th, but when I logged in, I got the on July 28th,

Notice was returned to USCIS because the post office could not deliver it

I know at this point it's probably just the hard copy I-797, but I'm worried about why it was undeliverable, and if my future documents will be, too. The online request form only takes US addresses, so I requested to have it resent to my brother's address in the States. Whoops:

The address you provided in this request does not match the address of record. Please contact customer service to verify your address and request your document to be re-mailed.

Now I'm calling USCIS help line to try to confirm my address. Tier 1 folks can't confirm my address. Kick me up to Tier 2. Of course, due to "unusually" high call volume, please leave a number for the callback system. Your estimated wait time is XX minutes. Callback system only takes US phone numbers, can't get through.

So at this point, I see my options as

1. File an AR-11 for my brother's place, have him forward me my docs. (I'm afraid to do this because I'm not living there and applying from Japan)

2. Ask customer service to put in a service request for my Tokyo address and hope for the best

3. Wait for USCIS to email me back

Am I over-thinking this? What happens when we can't get mail for the NVC portion of our application?

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Am I over-thinking this? What happens when we can't get mail for the NVC portion of our application?

Addressing the text I placed in bold and red first; yes, that is exactly what you are doing. USCIS will say they can't send those notices to overseas addresses, trying to change it at this point could have unintended consequences that will result in unnecessary delays (i.e. they screw up and you end up waiting longer as a result).

Addressing the text I placed in bold and green. To get the semantics out of the way first, you filed a petition, the beneficiary will submit an application at that juncture of the process. To address your question, if the NVC has the petitioner's and beneficiary's email address on record (you will have to call them once your file is there and once it is in their system, you will be able to provide this information), all correspondence will be exclusively sent by email, they won't mail you anything.

Our journey:


September 2007: Met online via social networking site (MySpace); began exchanging messages.
March 26, 2009: We become a couple!
September 10, 2009: Arrived for first meeting in-person!
June 17, 2010: Arrived for second in-person meeting and start of travel together to other areas of China!
June 21, 2010: Engaged!!!
September 1, 2010: Switched course from K1 to CR-1
December 8, 2010: Wedding date set; it will be on February 18, 2011!
February 9, 2011: Depart for China
February 11, 2011: Registered for marriage in Wuhan, officially married!!!
February 18, 2011: Wedding ceremony in Shiyan!!!
April 22, 2011: Mailed I-130 to Chicago
April 28, 2011: Received NOA1 via text/email, file routed to CSC (priority date April 25th)
April 29, 2011: Updated
May 3, 2011: Received NOA1 hardcopy in mail
July 26, 2011: Received NOA2 via text/email!!!
July 30, 2011: Received NOA2 hardcopy in mail
August 8, 2011: NVC received file
September 1, 2011: NVC case number assigned
September 2, 2011: AOS invoice received, OPTIN email for EP sent
September 7, 2011: Paid AOS bill (payment portal showed PAID on September 9, 2011)
September 8, 2011: OPTIN email accepted, GZO number assigned
September 10, 2011: Emailed AOS package
September 12, 2011: IV bill invoiced
September 13, 2011: Paid IV bill (payment portal showed PAID on September 14, 2011)
September 14, 2011: Emailed IV package
October 3, 2011: Emailed checklist response (checklist generated due to typo on Form DS-230)
October 6, 2011: Case complete at NVC
November 10, 2011: Interview - APPROVED!!!
December 7, 2011: POE - Sea-Tac Airport

September 17, 2013: Mailed I-751 to CSC

September 23, 2013: Received NOA1 in mail (receipt date September 19th)

October 16, 2013: Biometrics Appointment

January 28, 2014: Production of new Green Card ordered

February 3, 2014: New Green Card received; done with USCIS until fall of 2023*


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I had the same problem while filing overseas. I did call and give my parents address, and they have my paperwork without any delays.

Also, at the NVC when I called to get my case number and give my email address as per advice on this board, they already had it on file.

As far as contacting them, I used a Skype phone number. Perhaps you can find a similar solution.

Edited by leisiko

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