International Mailing

[solotime 13]

I want to send my Fiancee my old phone. However, I have been trying to find the best way to ship it.

I can mail it by USPS small flat rate box for $32.00 USD. The box size would be like 8 inches long, 7 inches wide, and 2 inches thick.

I'm just wondering if USPS is the best and safest way. Because I don't want the phone to be stolen.

My location:

Zip - 18222

State - Pennsylvania

Country - USA

Hers:

Zip - 9017

Province - Misamis Oriental

Country - Philippines

[Tommal 28]

My husband sent me a brand new phone via USPS and it arrived safe to my country. But you have to find whether will it be safe to be delivered in Philippines. Because things are getting lost not in the US but in the country of the recipient. You can get risk and try.

[solotime 13]

My package is currently in El Salvador and not the Philippines. Someone didn't know what they're doing when sorting the mail. It was supposed to be El Salvador City which is in the Philippines....

[Tommal 28]

oh wow! In Philippine, is there a El Salvador?

[Caryh 5,206]

Well that truly sucks. Are they sending back to the USA then the Philippines?

[solotime 13]

oh wow! In Philippine, is there a El Salvador?

El Salvador is a city in the province of Misamis Oriental on the island of Mindanao, southern part of the Philippines. According to the 2010 Philippine census, it has a population of 44,848. (Copied from Google)

@Caryh I have no clue

All the tracking says is this:

May 26, 2016 , 1:33 pm

Customs clearance processing complete

EL SALVADOR

Your item cleared customs in EL SALVADOR at 1:33 pm on May 26, 2016.

May 26, 2016 , 1:16 pm

Item wrongly directed - Item forwarded / redirected

EL SALVADOR

Next time when I must send things, I'll label it out like this for exmaple:

Name: Mirah

Street: Testing 123

City: El Salvador City

Country: Philippines

Phone Number: +63 5555555

Edited June 2, 2016 by solotime

[Ontarkie 14,270]

Although I never mailed anything to the Philippines before, but when things get messed up for me they continued on to the right place.

Hope it gets to you or her soon.

[solotime 13]

Thank you. I really hope either one because that was a pretty decent phone. Unlike the other ones today, it's waterproof/

[Caryh 5,206]

El Salvador is a city in the province of Misamis Oriental on the island of Mindanao, southern part of the Philippines. According to the 2010 Philippine census, it has a population of 44,848. (Copied from Google)

@Caryh I have no clue

All the tracking says is this:

May 26, 2016 , 1:33 pm

Customs clearance processing complete

EL SALVADOR

Your item cleared customs in EL SALVADOR at 1:33 pm on May 26, 2016.

May 26, 2016 , 1:16 pm

Item wrongly directed - Item forwarded / redirected

EL SALVADOR

Next time when I must send things, I'll label it out like this for exmaple:

Name: Mirah

Street: Testing 123

City: El Salvador City

Country: Philippines

Phone Number: +63 5555555

Well there's no zip code! No wonder they couldn't get it right. Your addressing seems pretty simple compared to what I send to.

This Person

Block 26 Lot 15 Phase 1

Elenita Heights

Uray, Mintal

Davao City

Philippines 8000

Or

This Person

This Business

Corner of Quezon and Piapi

White building

Second Floor

Davao City

Philippines 8000

I'm positive its because of the zip code that it gets there!

Good luck on the phone making it, and not being stolen somewhere along the route. I've sent a few myself, but always mixed in with other good I declared. I never dared declare a phone, for fear it would be stolen or massive customs duties would be attached.

[solotime 13]

I plan to call again on Monday. I was confused by the USPS lady.

So I called asking why the tracking hasn't been updated. She said that she will sent an email to open a case. She asked for my name, address, and the address it was sent to. After I get done providing her all that information, she said the email will be sent to the Philippines for them to investigate it. I said the phone is still in El Salvador and not the Philippines. She just repeated herself saying she sent the email to the Philippines. Then I asked when it'll be sent to the Philippines since customs was cleared. She just said it will be but didn't say when. After that she gave me a case number.

[Caryh 5,206]

LOL wonderful customer service. I'll send an email to expected destination country, to ask why their tracking doesn't show why a package never made it to them because it was sent to another country.

[solotime 13]

I have sent an email to USPS.

Here's the reply I got:

"In order to better serve you, your recently submitted inquiry was forwarded to an office that is better suited to address your needs. It is being investigated and you can expect a reply within 2 to 4 business days"

At least I think I am finally getting somewhere.......

I honestly was so shocked that the USPS lady did that with emailing the Philippines.

Edited June 7, 2016 by solotime

[solotime 13]

I have an update at last.

"Your item is being processed by customs in PHILIPPINES at 1:29 pm on June 13, 2016."

[Caryh 5,206]

I have an update at last.

"Your item is being processed by customs in PHILIPPINES at 1:29 pm on June 13, 2016."

good news. Now hopefully they'll actually deliver it.

[solotime 13]

The phone has been safely delivered on June 21st. Everything inside the box was still in it, also the phone was left untouched. The box is covered in custom clearance stamps.