The Consumerist: Washington Mutual Credit card

[tweety 1]

This is outragous.... I'm glad I don't have a card with them!

Read and listen yourself:

http://consumerist.com/consumer/complaints...olen-242991.php

[sereia 0]

That reminds me of my complaint with Washington Mutual.

I had just moved to NYC from CA and ordered a laptop online. Apparently the charge grew suspicion in their fraud department so they decided to cancel my ATM/check card without calling me to confirm. This was a Friday over a long three day holiday weekend. I had NO money in my wallet or other credit cards (others were maxed out at the time. d'oh!). I couldn't leave my apartment because I had no money to go anywhere. I couldn't eat. Anything.

That sucked.

[babybunny 2]

they are a pretty crapy bank. I dont deal with them either.

but, the best advise I can give is ""NEVER PUT ALL YOUR MONEY IN ONE PLACE".

[MPGGPM 0]

Arrrrggggh!

That has got to be one of the most frustrating and irritating experiences. It's so aggravating to even listen to that, and I kept wishing I were there so that I could ask the guy to give ME the phone, so I could talk to that "so called" customer service rep and give him a piece of my mind!

That guy who lost his cards, was sure a LOT calmer and nicer than I would have been!

On Monday, I hope he after he calls the dept that takes care of this, that he closes his 2 accounts (I sure as hell would have!), and tells that company to stick it where the moon don't shine!

Really awful way to handle this matter....on the part of Washington Mutual. I've gotten offers from them before (always unsolicited by me...mind you), and thankfully, each one of them has always gone into the shredder........

[ELW 5]

WaMu isn't the only one. My sister, her daughter and I were together on Dec 26th and got all our credit cards stolen (& her truck). We called up Bank of America at about 8:30 PM but they said that no stolen credit cards could be frozen till 8:30 AM the next morning. Turns out a lot of purchases were made with our credit cards at gas stations all that night, but later (after many phone calls & paperwork) the amounts were credited back to our accounts. I just couldn’t comprehend why they couldn’t freeze the cards till next day during business hours?!