Jump to content
Holdingon

What do you do when File/ Case is missing between NVC and Embassy?

By Holdingon in National Visa Center (Dept of State)

 Share

10 posts in this topic

Recommended Posts

Dingdupme Explorer

Dingdupme   4

Posted
Filed: Other Country: Philippines
 Timeline
Posted

Embassy has not received case and NVC in NH has sent case 9 weeks ago.

Any ideas?

Call NVC and get a hold of a supervisor... Be insistent but nice! If you don't get it than call again... Persistence pays off... Good luck getting through the NVC... Not many do without one problem or another

Link to comment
Share on other sites
Holdingon Enthusiast

Holdingon   16

Posted
Filed: K-1 Visa Country: Liberia
 Timeline
  • Author
Posted

Call NVC and get a hold of a supervisor... Be insistent but nice! If you don't get it than call again... Persistence pays off... Good luck getting through the NVC... Not many do without one problem or another

Spoke with NVC 3 times in past week. Supervisor is never available. They say our case is being looked into.

How can you loose track of a case? Only the NVC can do that..lol

If we don't look after our case I suppose it just disappears... Awesome system.

Link to comment
Share on other sites
tayjoc Explorer

tayjoc   4

Posted
Filed: IR-1/CR-1 Visa Country: Canada
 Timeline
Posted

You NEED to speak to a supervisor. They are the only ones who could specifically track your file down, not the people who answer the phones. Been there.....

CR-1 Visa

Event Date

Service Center : Vermont Service Center

Consulate : Montreal, Canada

Marriage : 2013-08-01 (L)(L)

I-130 Sent : 2013-09-01

I-130 NOA1 : 2013-09-01

I-130 Approved : 2013-10-01

NVC Received : 2014-04-30

Received DS-261 /AOS Bill : 2014-06-05

Pay AOS Bill : 2014-06-15

Send AOS Package : 2014-06-30

Submit DS-261 : 2014-07-05

Receive IV Bill : 2014-07-15

Pay IV Bill : 2014-07-15

Send IV Package : 2014-07-20

4 RFE about the 1-864: 2014/08 to 2015/03

Case Completed at NVC : 2015-07-22

Receive Instruction and Interview appointment letter : 2015-08-27

Medical: 2015-08-31 in Toronto with Dr. Lyndon M.

Interview Date : 2015-09-28 :dancing::dancing::dancing::dancing::dancing::dancing::dancing::dancing:

Interview Result : Approved :yes::yes::yes:

Passport received from Loomis: 2015-09-30

POE: 2015-10-09

Link to comment
Share on other sites
Holdingon Enthusiast

Holdingon   16

Posted
Filed: K-1 Visa Country: Liberia
 Timeline
  • Author
Posted

This should be an expedite without a hiccup as its a problem on their end.

I agree with you. How do you get an expedite?

I can only speak with someone that can not do anything.

Will keep trying.

You NEED to speak to a supervisor. They are the only ones who could specifically track your file down, not the people who answer the phones. Been there.....

Totally agree. I will have to hold hours for a supervisor, that's not a problem but they will not let me hold. They say call again.

Link to comment
Share on other sites
tayjoc Explorer

tayjoc   4

Posted
Filed: IR-1/CR-1 Visa Country: Canada
 Timeline
Posted

I agree with you. How do you get an expedite?

I can only speak with someone that can not do anything.

Will keep trying.

Totally agree. I will have to hold hours for a supervisor, that's not a problem but they will not let me hold. They say call again.

Just keep calling back and let them know you need to speak to a supervisor right from the "get go"....eventually one of them will patch you through :) There is always a supervisor on site. A good one will give you their name and the hours they work so that when other problems or questions come up you call and ask specifically for them. That is what happened to us.

CR-1 Visa

Event Date

Service Center : Vermont Service Center

Consulate : Montreal, Canada

Marriage : 2013-08-01 (L)(L)

I-130 Sent : 2013-09-01

I-130 NOA1 : 2013-09-01

I-130 Approved : 2013-10-01

NVC Received : 2014-04-30

Received DS-261 /AOS Bill : 2014-06-05

Pay AOS Bill : 2014-06-15

Send AOS Package : 2014-06-30

Submit DS-261 : 2014-07-05

Receive IV Bill : 2014-07-15

Pay IV Bill : 2014-07-15

Send IV Package : 2014-07-20

4 RFE about the 1-864: 2014/08 to 2015/03

Case Completed at NVC : 2015-07-22

Receive Instruction and Interview appointment letter : 2015-08-27

Medical: 2015-08-31 in Toronto with Dr. Lyndon M.

Interview Date : 2015-09-28 :dancing::dancing::dancing::dancing::dancing::dancing::dancing::dancing:

Interview Result : Approved :yes::yes::yes:

Passport received from Loomis: 2015-09-30

POE: 2015-10-09

Link to comment
Share on other sites
Holdingon Enthusiast

Holdingon   16

Posted
Filed: K-1 Visa Country: Liberia
 Timeline
  • Author
Posted

Just keep calling back and let them know you need to speak to a supervisor right from the "get go"....eventually one of them will patch you through :) There is always a supervisor on site. A good one will give you their name and the hours they work so that when other problems or questions come up you call and ask specifically for them. That is what happened to us.

That is good advice. I will get on it tomorrow and hopefully get somewhere. I did not realize or think the U.S. System was that broken. Now I know. It's completely a failure. No wonder so many people are here illegally.

Link to comment
Share on other sites
Dingdupme Explorer

Dingdupme   4

Posted
Filed: Other Country: Philippines
 Timeline
Posted

Spoke with NVC 3 times in past week. Supervisor is never available. They say our case is being looked into.

How can you loose track of a case? Only the NVC can do that..lol

If we don't look after our case I suppose it just disappears... Awesome system.

We are petitioning my wife's parents... We sent all the documents in the same envelope with their own cover page... Her father went right through and was completed 8/4/15... After calling a week later there was still nothing on her mom and we were told that they didn't look over her paper.... After calling them 3 to 4 times a day... Everyday for a week I got a supervisor... Found out that they lost her paperwork... She filed a document request and got the paperwork 3 days later and a case complete the next day....

Persistence! And one phone call after another... If I had t I believe that we'd still be waiting...

Link to comment
Share on other sites
Holdingon Enthusiast

Holdingon   16

Posted
Filed: K-1 Visa Country: Liberia
 Timeline
  • Author
Posted

We are petitioning my wife's parents... We sent all the documents in the same envelope with their own cover page... Her father went right through and was completed 8/4/15... After calling a week later there was still nothing on her mom and we were told that they didn't look over her paper.... After calling them 3 to 4 times a day... Everyday for a week I got a supervisor... Found out that they lost her paperwork... She filed a document request and got the paperwork 3 days later and a case complete the next day....

Persistence! And one phone call after another... If I had t I believe that we'd still be waiting...

Ok glad that worked. I agree you have to keep going. Our case has invoice number and receipt number and was sent on DHL but it is missing.... Will continue to try and get answers for sure.

Link to comment
Share on other sites
 
Didn't find the answer you were looking for? Ask our VJ Immigration Lawyers.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing
- Back to Top -

Important Disclaimer: Please read carefully the Visajourney.com Terms of Service. If you do not agree to the Terms of Service you should not access or view any page (including this page) on VisaJourney.com. Answers and comments provided on Visajourney.com Forums are general information, and are not intended to substitute for informed professional medical, psychiatric, psychological, tax, legal, investment, accounting, or other professional advice. Visajourney.com does not endorse, and expressly disclaims liability for any product, manufacturer, distributor, service or service provider mentioned or any opinion expressed in answers or comments. VisaJourney.com does not condone immigration fraud in any way, shape or manner. VisaJourney.com recommends that if any member or user knows directly of someone involved in fraudulent or illegal activity, that they report such activity directly to the Department of Homeland Security, Immigration and Customs Enforcement. You can contact ICE via email at Immigration.Reply@dhs.gov or you can telephone ICE at 1-866-347-2423. All reported threads/posts containing reference to immigration fraud or illegal activities will be removed from this board. If you feel that you have found inappropriate content, please let us know by contacting us here with a url link to that content. Thank you.
×
×
  • Create New...