Case complete!

[JJ Day 22]

WHEW! Case complete! And the whole process took less than 50 days, including a checklist. Here's hoping it doesn't take very long to get an interview date in Montreal.

I have to say that my experience with the NVC was quite positive. I don't know if they've increased the number of employees or what, but in the past month I've been able to get in touch with them by phone on the first try and never had to wait more than 15 minutes on hold. Plus, they told me it would take 60 extra days for a case complete when I replied to a checklist, but it only took them 11 days to respond. What a relief for that response to be a CC!

Best wishes to everyone else for a similar outcome!

[axay86 0]

How did you find out that you had a case complete? Did you receive an email?

[Elle&Kev 120]

WHEW! Case complete! And the whole process took less than 50 days, including a checklist. Here's hoping it doesn't take very long to get an interview date in Montreal.

I have to say that my experience with the NVC was quite positive. I don't know if they've increased the number of employees or what, but in the past month I've been able to get in touch with them by phone on the first try and never had to wait more than 15 minutes on hold. Plus, they told me it would take 60 extra days for a case complete when I replied to a checklist, but it only took them 11 days to respond. What a relief for that response to be a CC!

Best wishes to everyone else for a similar outcome!

Congratulations! Technically speaking, the "Whole Process" took you 191 days for those reading your post and wondering how you managed a CC from start (NOA1) to case complete in under 50 days.

How did you find out that you had a case complete? Did you receive an email?

You can find out by checking the ceac website and seeing your AOS Invoice go from "Paid" to N/A. They will email you about a week later. But if you call after you see it change to N/A they will most likely confirm you have a Case Complete. Hope this helps and good luck.

[JJ Day 22]

Yes, the "whole process" in this circumstance meaning at the NVC.

[Rob L 3,811]

WHEW! Case complete! And the whole process took less than 50 days, including a checklist. Here's hoping it doesn't take very long to get an interview date in Montreal.

I have to say that my experience with the NVC was quite positive. I don't know if they've increased the number of employees or what, but in the past month I've been able to get in touch with them by phone on the first try and never had to wait more than 15 minutes on hold. Plus, they told me it would take 60 extra days for a case complete when I replied to a checklist, but it only took them 11 days to respond. What a relief for that response to be a CC!

Best wishes to everyone else for a similar outcome!

Congratulations!

I have noticed a turn around in customer service and processing time on issues recently. I have to say my experience that started in January through say march was fairly challenging in terms of hold times or getting action. March and April were better. Part of that was hassle was compensated for with a CC and Montreal interview scheduled three weeks after cc. I hope that the NVC is gaining a "customer first" vision so 50 days like yours is the norm.

[KASH2011 382]

Congrats!