I hate VSC/NVC

[Turboguy 6]

I decided to call CIS back yesterday (Feb 12) to complain again and see if I could get any additional information on the original application, but this time I got a different story (I didn't tell them about the I824 application). This time the lady told me, "Well, NVC shouldn't have your petition; it should have been sent directly to the US Embassy". I couldn't believe this could be the case, and it did not seem consistent with with I have read online or with what the NOA2 said (before I lost it). The CIS lady told me to contact the US Embassy in Nairobi and see if they have the case on file and to update my fiancee's address through them. So I've asked my fiancee to contact the US Embassy and DHS in Nairobi to find out ####### is going on. So I guess I could get some good news tomorrow, or I will find out I was mislead (the latter being what I think has happened).

Just curious. They are saying the file was sent directly to the Embassy. I know the procedure was always to send it to the NVC, they assign it a file number and send it to the embassy. I have also noticed that many of the NOA-2's now say the file has been sent to the appropriate embassy (Including mine) I am at 3 weeks since my NOA-2 without hearing anything. It is not to the point that I am concerned yet but I am wondering about the wording and what they told you that it had been sent to the Embassy rather than the NVC.

Is there any chance they have changed the process and are now sending them from Vermont directly to the Embassy????????

[LookyWhatIFound 38]

I decided to call CIS back yesterday (Feb 12) to complain again and see if I could get any additional information on the original application, but this time I got a different story (I didn't tell them about the I824 application). This time the lady told me, "Well, NVC shouldn't have your petition; it should have been sent directly to the US Embassy". I couldn't believe this could be the case, and it did not seem consistent with with I have read online or with what the NOA2 said (before I lost it). The CIS lady told me to contact the US Embassy in Nairobi and see if they have the case on file and to update my fiancee's address through them. So I've asked my fiancee to contact the US Embassy and DHS in Nairobi to find out ####### is going on. So I guess I could get some good news tomorrow, or I will find out I was mislead (the latter being what I think has happened).

Just curious. They are saying the file was sent directly to the Embassy. I know the procedure was always to send it to the NVC, they assign it a file number and send it to the embassy. I have also noticed that many of the NOA-2's now say the file has been sent to the appropriate embassy (Including mine) I am at 3 weeks since my NOA-2 without hearing anything. It is not to the point that I am concerned yet but I am wondering about the wording and what they told you that it had been sent to the Embassy rather than the NVC.

Is there any chance they have changed the process and are now sending them from Vermont directly to the Embassy????????

This has become a pet peeve of mine. The confusing wording, 'Forwarded to the listed consulate' is outdated. I think lately everybody has seen NVC get a record of their petition. When USCIS was INS, 2001 or so, they would send it right to the consulate. It can take up to 6 weeks to get to NVC. It seems the customer service people did not get the update.

If it takes more than 8 weeks to get to NVC, go through the Customer Center option till you get to the one that says there was an error on your notice, complain like this wording has completely confused you and eventually they will give you a fax number for your processing center. You need to send a copy of the NOA2 with all correspondences, so your NOA2 is all important, especially when you have these kind of problems. I've already made and used so many copies, its ridiculous!

Good luck! Hopefully at least one of you will find out NVC got it soon!

[mmarlo 1]

Well, in my case, it was the California Service Center, but the way I understood it was that it like completely bypassed the NVC. But I dunno. Will post when I find out what's going on. My fiancee should be checking in with the Embassy in Nairobi today or tomorrow (haven't heard from her today and it's getting a bit late in the day). If I could find my NOA2, I would definitely recheck it for the exact wording. I *thought* it said it was going to the NVC first, for 2-4 weeks of processing, but maybe my mind is playing tricks on me (I've spent a lot more time reading about this stuff online than I spent pouring over the details of the NOA2). But based on the CIS lady's response to my question, it sounds like there *may* be a procedural change, or the CIS lady is just crazy.

[Turboguy 6]

Well, in my case, it was the California Service Center, but the way I understood it was that it like completely bypassed the NVC. But I dunno. Will post when I find out what's going on. My fiancee should be checking in with the Embassy in Nairobi today or tomorrow (haven't heard from her today and it's getting a bit late in the day). If I could find my NOA2, I would definitely recheck it for the exact wording. I *thought* it said it was going to the NVC first, for 2-4 weeks of processing, but maybe my mind is playing tricks on me (I've spent a lot more time reading about this stuff online than I spent pouring over the details of the NOA2). But based on the CIS lady's response to my question, it sounds like there *may* be a procedural change, or the CIS lady is just crazy.

I am travelling and do not have my NOA-2 here but mine said nothing about the NVC and said it was being sent directly to the appropriate Embassy. I had seen some comments about the wording but had not heard any confirmation that this had actually happened.

[LookyWhatIFound 38]

Hey just letting you all know, I checked my case status online and to my surprise, I was touched today, and they said they sent me an approval notice! So the VSC director pulled through on his word, its been 30 days on the dot!

Now I'll be waiting for that NOA2.5 in the mail!

So I hope that gives all you stuck in limbo a bit of hope.

[ashp 0]

Hey just letting you all know, I checked my case status online and to my surprise, I was touched today, and they said they sent me an approval notice! So the VSC director pulled through on his word, its been 30 days on the dot!

Now I'll be waiting for that NOA2.5 in the mail!

So I hope that gives all you stuck in limbo a bit of hope.

Glad to hear it's worked out as you mentioned in PM. My experience was different, they just insist they sent it to the NVC and the NVC insist they don't have it. If I talk to the NVC they just tell me 'well... we don't have it'. I'm pretty upset at this point because I don't know how to resolve this.

I know there's a 90 day processing time, that's the 1st of March. What do I do at this point, just send more letters? Is there a special form we can fill in? Is it worth calling my local embassy like some people suggested above?

I just don't know what to do next. If VSC insist they mailed it and NVC insist they haven't, I don't see how to resolve it short of them making us file again.

[brnidokiegurl 1]

I went thru Calif. with approval i think on Feb 7 and called NVC 15 and 16th on 15th they said no could take 90 days, on 16th they gave me case number

[ashp 0]

I went thru Calif. with approval i think on Feb 7 and called NVC 15 and 16th on 15th they said no could take 90 days, on 16th they gave me case number

I'm at 80 days already.

[LookyWhatIFound 38]

Hey just letting you all know, I checked my case status online and to my surprise, I was touched today, and they said they sent me an approval notice! So the VSC director pulled through on his word, its been 30 days on the dot!

Now I'll be waiting for that NOA2.5 in the mail!

So I hope that gives all you stuck in limbo a bit of hope.

Glad to hear it's worked out as you mentioned in PM. My experience was different, they just insist they sent it to the NVC and the NVC insist they don't have it. If I talk to the NVC they just tell me 'well... we don't have it'. I'm pretty upset at this point because I don't know how to resolve this.

I know there's a 90 day processing time, that's the 1st of March. What do I do at this point, just send more letters? Is there a special form we can fill in? Is it worth calling my local embassy like some people suggested above?

I just don't know what to do next. If VSC insist they mailed it and NVC insist they haven't, I don't see how to resolve it short of them making us file again.

ashp, that is terrible!!! Did you ever try contacting Your congressman or your Senators? Uggh what else can one do This is a nightmare!!! I think at this point you need your Senator or Congressman to investigate, either that or the dreaded last option that you mentioned.

[mmarlo 1]

Looky is right. You should contact your congressmen. I contacted mine last week. Within a day they had already put in a call. Within a few days, my file got "touched", and within a week, my application reached the NVC, after an uncomfortably long wait. Good luck.

[mmarlo 1]

I just don't know what to do next. If VSC insist they mailed it and NVC insist they haven't, I don't see how to resolve it short of them making us file again.

You won't have to refile, but they may suggest that you fill out an I824 form to have your approved petition resent to to the NVC. I wouldn't recommend that though. In my case, I wasted the $200 filing fee by trying the I824 route, since I got the result I wanted by through my congressman and calling the CIS customer service and insisting that the California Service Center trace my approved petition.

[HOWARDICU 0]

I had the same problem, when i filed for my wife around a 1yr and 1/2 ago they sent my paperwork to the wrong location, i remember calling VSC and NVC and got all the run arounds what i did to solve my problem was call my local senators office and explained my problem that I was haveing, in 15min they called me back and explained that my paperwork was sent to the wrong place and that they would locate the paperwork and expedite my case. so call your local congressmen and senator and make sure you tell them you voted for them.......

[ashp 0]

I had the same problem, when i filed for my wife around a 1yr and 1/2 ago they sent my paperwork to the wrong location, i remember calling VSC and NVC and got all the run arounds what i did to solve my problem was call my local senators office and explained my problem that I was haveing, in 15min they called me back and explained that my paperwork was sent to the wrong place and that they would locate the paperwork and expedite my case. so call your local congressmen and senator and make sure you tell them you voted for them.......

Well, I sailed over the 90 day processing limit, I guess this means my case is 'offically lost' for the time being. I'm going to ask my fiancee to call her congressman as that's one thing I don't think I can do on her behalf, and I've emailed the NVC to state it's over 90 days, along with a scan of my NOA2. Not sure what else I can do. Waiting on their phonelines to open right now.

Very very disappointed, the VSC/NVC have really let me down.

[LookyWhatIFound 38]

I had the same problem, when i filed for my wife around a 1yr and 1/2 ago they sent my paperwork to the wrong location, i remember calling VSC and NVC and got all the run arounds what i did to solve my problem was call my local senators office and explained my problem that I was haveing, in 15min they called me back and explained that my paperwork was sent to the wrong place and that they would locate the paperwork and expedite my case. so call your local congressmen and senator and make sure you tell them you voted for them.......

Well, I sailed over the 90 day processing limit, I guess this means my case is 'offically lost' for the time being. I'm going to ask my fiancee to call her congressman as that's one thing I don't think I can do on her behalf, and I've emailed the NVC to state it's over 90 days, along with a scan of my NOA2. Not sure what else I can do. Waiting on their phonelines to open right now.

Very very disappointed, the VSC/NVC have really let me down.

The Congressman will find out what happened for you. I personally don't have faith in NVC becaue all they did for me was send a canned letterhead with a box checked that said check with the consulate. They did that based on my faulty NOA2 that said it was 'forwarded to the listed consulate', so none of them really know the overall process cause the top department, DHS obviously didn't do a good job informing anybody.

So don't wait 3 weeks for the NVC to send you a stupid notice that says check with somebody else!

Only way now is your Congressman or Senator! Good luck mann!

[ashp 0]

The Congressman will find out what happened for you. I personally don't have faith in NVC becaue all they did for me was send a canned letterhead with a box checked that said check with the consulate. They did that based on my faulty NOA2 that said it was 'forwarded to the listed consulate', so none of them really know the overall process cause the top department, DHS obviously didn't do a good job informing anybody.

So don't wait 3 weeks for the NVC to send you a stupid notice that says check with somebody else!

Only way now is your Congressman or Senator! Good luck mann!

Well, we left our details as the person who deals with this type of thing was out of the office, but they promised to pass over our details for them tomorrow. Being up in Maine they can't be _that_ busy, *grin*, so hopefully we'll hear back.