Should K2 child create separate profile than K1 Mom on ustraveldocs.com?

[rawlsca 2]

Calling all K1/K2 visa recipients that have already received both their K1 and K2 visas and maybe have arrived in America! On the CGI Stanley website (ustraveldocs.com), we created a profile for my wife (K1 visa recipient) last year, scheduled an appointment etc. She subsequently received her visa. Now, her son wants to come to America, so we are requesting the K2 visa for him. Should we create a separate profile on ustraveldocs.com for her son or should we change the "PASSPORT DETAILS" page of his mother's profile (which we used last year to schedule her appointment) to show the K2 son's information? The case number is the same as the K1 visa issued last September and the passport information is still showing the K1 mother's information. Should we change it to show her son's passport details? Or should we create a completely new profile for him along with a separate visa process? I don't want to pay the visa fee only to find out we needed a separate profile registration and process.

We tried contacting ustraveldocs.com using both their email system and their phone contact numbers, but they will not give me a straight answer! The email attempts are currently in "round robin" mode. They keep asking for more information and then ignoring my answers, asking for the same information again. I called them this morning....twice. The first time, after nearly an hour on the phone, they "accidentally" dropped the call. I called back and the second person asked all kinds of irrelavent questions only to finally say "we've escalated your request to the next level. They will contact you." It's a simple question!!!! Surely, they've had other K1/K2 applicants! What did they do? Did they create separate profiles? Or use the same profile?

If anyone here can tell us what they did to SUCCESSFULLY schedule an interview for their K2 child who followed them to America, we would be very grateful!

Thanks to anyone who is able to guide us!

[Darnell 8,479]

paying the visa fee is not tied to 1 or 2 accounts at CGI/Stanley.

If I were in your shoes - I'd pay the fee then suss out that stuff by trial and error [using the english language version of that portal].

Sorry your having problem with the helpdesk (since it was my question to you in the first place) but keep at it ! Call until you get an answer !

[TBoneTX 47,576]

*** Thread moved from "Bringing Family Members of Permanent Residents to America" forum to the K-1 Process forum, where K-2 issues are often discussed. ***

[rawlsca 2]

Hi Darnell,

Thanks for all your advice. Since we weren't getting any straight answers from ustraveldocs.com, we decided to push forward by creating a new profile for her son (my stepson). So far, that seems to be working just fine. We paid the visa fee and scheduled his visa appointment for July 10th. The appointment confirmation page contains all his profile information that we entered, so that worked out. My main concern was whether or not his case would be linked to his mother's K1 visa case on the site. But I see now that it doesn;t work that way. The DS-160 is how they are linked together on the same visa case number, so my concerns are satisfied.

Now we just need to follow all the K visa instructions. I used the "email thingy" on the Guangzhou embassy website to ask them if we really need to send another G-134 (affidavit of Support) and evidence of relationship documents. I would think those things are only needed for the primary applicant's K1 visa. What do you think? Anyway, we'll see what they say.

Thanks again!

paying the visa fee is not tied to 1 or 2 accounts at CGI/Stanley.

If I were in your shoes - I'd pay the fee then suss out that stuff by trial and error [using the english language version of that portal].

Sorry your having problem with the helpdesk (since it was my question to you in the first place) but keep at it ! Call until you get an answer !

[Darnell 8,479]

ya, another I-134. absolutely !

as to relationship evidence between you and the mother - uncertain. i would certainly show relationship evidence between the mother and son, a collection of photos showing the two of them together from birth until last visit.

might need letter from the father, giving permission to immigrate to USA.

[LibCampFireClub 635]

We should be receiving our P3 soon so we're not as far along as you. I can say however that the UStraveldocs site is not at all intuitive and quite confusing. I have created an account that for my K1 and K2, but to choose these options it appears that the account must be set up first based on the the K1. There are "radio button" options on the initial K-screens on the site that enable you to choose one or the other, but not both. It seems after you set up the K1 account you need to add information for the K2 child, in the K1 screen area.

Then, after you do that, you must back out and go back to the K1 and K2 radio button area and choose K2 and enter the K2 information again.

Now, for this I'm guessing. The following are copies of screen shots for this setup. Please speak up if you see that we have entered information incorrectly.

Edited June 22, 2014 by ExExpat

[LibCampFireClub 635]

[LibCampFireClub 635]

Now, even after I seemingly entered all the information for both K1 and K2 and saved it, the ustraveldocs dashboard shows there to be only one family member and one visa fee.

[LibCampFireClub 635]

Notice the previous screen shows the K2 family member and associated fee. The following screen shows the K1 family member and associated fee.

Now, for the life of me I have no idea whether I've entered the K1 and K2 correctly, but it seems as though this is how it works.

[rawlsca 2]

Interesting. We used this process last July to pay the visa fee for my finance (now my wife). At the time, her son was not interested in coming to America, so we did not fill out anything on a "Step 6" screen. I don't even remember seeing a "Step 6" screen (but that doesn't mean there wasn't one). Only recently has he changed his mind, so we have until Sept 2, 2014 to get his visa approved, so we've now attempted to use the same profile, her profile, to accomplish this. We navigated down the K2 path only to find all her information that we entered last June (2013) still there. The passport number field was grayed out and not editable. It still contained her passport number and we could not change it. Based on what you've shown me, since we have already paid her visa fee, we can't add her son to her profile. There is no "Step 6" screen for us. When we click the "Continue" button on the "Step 5" screen, it goes directly to the fee payment screen, skipping "Step 6".

Question, if you back out of each information screen and navigate into each path, K1 and then K2, can you still see both passport numbers and information? In other words, when you choose K1 path, it then shows the K1 passport number and details, and when you choose K2 path, it then shows the K2 passport number and details? If so, then I'd say you're onto something. Now when you navigate to the visa fee page for each path, naturally it will show the visa fee for only one family member. This is because you are looking specifically at the K1 fee OR the K2 fee. I'd venture to say that if you pay the visa fee for the K1, enter the receipt number provided by the bank, schedule an appointment, then navigate back to the K2 path, you will not see any evidence that you paid the fee and scheduled an appointment. This would prove that the K2 path is a separate visa fee and schedule required, even though it is technically the same profile. Unfortunately, in our case, we no longer have that option, but I think you do. If you see still the details for both passports, it seems logical that all you need to do is pay both visa fees and schedule both appointments (on the same day), using the separate K1 and K2 paths on the profile. I'd be interested in knowing if that works for you.

Since we could not add her son's passport number to her profile, we created a separate profile for him, paid the visa fee and scheduled his appointment for July 10th. So far, that seems to working fine for us. The same case number is on his DS-160 application, so that links them together on the same K1/K2 case. I think we'll be fine, though I think the CGI Stanley (ustraveldocs.com) website is very confusing at times.

Good luck! And let me know what you see, ok?

Notice the previous screen shows the K2 family member and associated fee. The following screen shows the K1 family member and associated fee.

Now, for the life of me I have no idea whether I've entered the K1 and K2 correctly, but it seems as though this is how it works.

[LibCampFireClub 635]

Interesting. We used this process last July to pay the visa fee for my finance (now my wife). At the time, her son was not interested in coming to America, so we did not fill out anything on a "Step 6" screen. I don't even remember seeing a "Step 6" screen (but that doesn't mean there wasn't one). Only recently has he changed his mind, so we have until Sept 2, 2014 to get his visa approved, so we've now attempted to use the same profile, her profile, to accomplish this. We navigated down the K2 path only to find all her information that we entered last June (2013) still there. The passport number field was grayed out and not editable. It still contained her passport number and we could not change it. Based on what you've shown me, since we have already paid her visa fee, we can't add her son to her profile. There is no "Step 6" screen for us. When we click the "Continue" button on the "Step 5" screen, it goes directly to the fee payment screen, skipping "Step 6".

Question, if you back out of each information screen and navigate into each path, K1 and then K2, can you still see both passport numbers and information? In other words, when you choose K1 path, it then shows the K1 passport number and details, and when you choose K2 path, it then shows the K2 passport number and details? If so, then I'd say you're onto something. Now when you navigate to the visa fee page for each path, naturally it will show the visa fee for only one family member. This is because you are looking specifically at the K1 fee OR the K2 fee. I'd venture to say that if you pay the visa fee for the K1, enter the receipt number provided by the bank, schedule an appointment, then navigate back to the K2 path, you will not see any evidence that you paid the fee and scheduled an appointment. This would prove that the K2 path is a separate visa fee and schedule required, even though it is technically the same profile. Unfortunately, in our case, we no longer have that option, but I think you do. If you see still the details for both passports, it seems logical that all you need to do is pay both visa fees and schedule both appointments (on the same day), using the separate K1 and K2 paths on the profile. I'd be interested in knowing if that works for you.

Since we could not add her son's passport number to her profile, we created a separate profile for him, paid the visa fee and scheduled his appointment for July 10th. So far, that seems to working fine for us. The same case number is on his DS-160 application, so that links them together on the same K1/K2 case. I think we'll be fine, though I think the CGI Stanley (ustraveldocs.com) website is very confusing at times.

Good luck! And let me know what you see, ok?

In answer to your question in red, the answer is YES. Both the K1 and K2 are related to each other. They are not separate cases.

Question: Did you pay a visa fee for your fiance's child before the interview and indicate him or her would follow to join at a later date? If not, you could have a problem on your hands. I am hopeful that you will find success as the website is allowing your proceed.

Edited June 22, 2014 by ExExpat

[LibCampFireClub 635]

UPDATE

Yesterday, I made changes on the ustraveldocs website by choosing the K2 radio button and entering K2 information. I then logged out and thought the information had been entered correctly. However, when I logged on last night I noticed that the K1 information had been overwritten by the K2 information I entered earlier in the day. I tried calling ustraveldocs last night and again this morning, but they don't answer; too busy I guess.

It's not clear to me how to use the K2 radio button option, especially since a K2 must be directly linked to the K1. For now, it seems that dependent K2 children must be entered on the K1 step 6 screen.

From looking at the website, it's also not clear as to whether the K2 must pay the 240 USD visa fee as even after entering K2 dependent child information the website dashboard shows only one fee.