Biometrics appointment received twice

[Awaiting 0]

Hello,

My wife filed for removal of condition application in mid Nov, 2012. We received a confirmation letter and that where it gets interesting.

We received a letter in early December to appear to a local ASC center for biometrics (Hicksville, NY). Much to our surprise the appointment was for Dec 24th, Christmas eve day, when half the country is either off or out of office early. Anyway, we show up at the service center (nearly an hour drive each way) and sure enough the office is closed. There's no number posted and all it said was to either reschedule and appointment using the address on appointment letter or come back to ASC in next 87 days. We had specifically planned my wife and son's trip to motherland around this appointment. Anyway, we went back on Dec 26th and they actually did the biometrics on all digits without any issue. In the end we received a stamp on the appointment letter confirming that our fingerprinting is done. My wife and son fly out the very next day as planned.

Now yesterday, we received a letter to show up on the same ASC on January 25th. The letter is dated Dec 28th, 2012 mailed from VT service center. What we don't know is whether this is a duplicate appointment they might have sent because office was closed on original appointment day or they actually need some more information. This is a big problem because my wife wasn't planning to come back until March; She had some family obligations and it is going to be her last trip back for a while. She called the National Service Center but wouldn't tell her anything and simply say that we have to go there or reschedule appointment. There's no direct number for ASC and I'm sure they won't let me in because the appointment is in wife's name.

Has anyone gone through this? What would you recommend? The last thing we can afford to do is cut a trip short and fly back urgently (this would cost us nearly $2k).

Thanks much!

Edited January 4, 2013 by Awaiting

[rhein 451]

I would give the service center a call.

[Awaiting 0]

I knew I was missing something (sorry).... We already gave the national service center a call. They politely said they don't have any additional information or suggestion to help us. So our only option is to request a new appointment.

[rhein 451]

I knew I was missing something (sorry).... We already gave the national service center a call. They politely said they don't have any additional information or suggestion to help us. So our only option is to request a new appointment.

This is tricky. I would honestly call back and insist on a supervisor. The contractors that answer the phone don't know much.

I suspect it is a glitch and you're good to go. But I would press for reassurance.

[bigdog 376]

Let us know, your got two, we got none,equals out.

[Awaiting 0]

I called again and asked to talk to supervisor... same answer.

So today, I took day off from work and drove an hour to ASC in Hicksville, NY. The lady at the front looked at the stamped appointment letter (from Dec 26 walk in) and told me not to worry about the second letter. Apparently it is automatically sent out to everyone that had the Dec 24th appointment.

[Cardsfn 1]

I would accept second notice, most letters are computer generated through USCIS. It is unfortunate about going to the appointment on 12/24 but they clearly found the error and sent you your appointment for January. What ever you do dont miss that appointment.