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Linds&Youssef

Contacting the Moroccan Consulate in Casablanca

By Linds&Youssef in Middle East and North Africa

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Linds&Youssef Enthusiast

Linds&Youssef   56

Posted
Filed: Citizen (pnd) Country: Morocco
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Does anyone have any tips for getting through to a live person at the consulate in Casa? I've been calling for 2 days and all that happens is it goes straight to a voicemail greeting that says the voicemail box is full (without even ringing). I've tried the main number, and I can't seem to get out of the auto attendant loop. Any words of advice would be appreciated!

Our K-1 Visa Timeline

  • Jan 20th, 2012 - Mailed I-129F Package to VSC
  • Jan 31st, 2012 - NOA1 Received
  • Jul 11th, 2012 - NOA2 Received
  • Jul 17th, 2012 - Received at NVC/Case Number Assigned
  • Jul 19th, 2012 - Petition Sent to Casablanca Consulate
  • Jul 23rd, 2012 - Petition Received at Casablanca
  • Jul 27th, 2012 - Packet 3 Received
  • Sept 5th, 2012 - Interview (approved)
  • Sept. 7th, 2012 - Visa Received
  • November 16th, 2012 - POE: Atlanta, GA
  • December 1st, 2012 - Married
  • March 21st, 2013 - AOS Filed
  • March 29th, 2013 - I-485 NOA Received
  • June 19th, 2013 - Biometrics Appointment
  • July 11th, 2013 - EAD and AP Combined Card Received
  • September 20th, 2013 - NOID issued for missing immunization records
  • September 26th - 27th, 2013 - Obtained updated immunization, physical, sealed records from Civil Surgeon
  • October 3rd, 2013 - Immunization records mailed to USCIS Charlotte Office
  • October 8th, 2013 - Immunization records received at USCIS
  • October 29th, 2013 - I-485 Application to adjust status to Marriage Visa approved (no interview)
  • November 7th, 2013 - Restricted Green Card arrived
  • July 31st, 2015 - I-751 Removal of Conditions filed
  • August 3rd, 2015 - Received ROC NOA1
  • August 25th, 2015 - Biometrics appointment completed
  • July 14th, 2016 - Application for 10-year visa approved; new card in production
  • July 22nd, 2016 - 10-year visa received
  • September 6th, 2016 - Filed N-400 petition for naturalization
  • September 9th, 2016 - N-400 petition for naturalization received by USCIS - Texas Lockbox (September 9th priority date)
  • September 16th, 2016 - NOA received for N-400
  • October 7th, 2016 - Biometrics appointment
  • October 25th, 2016 - placed in line to receive naturalization interview date
  • February 27th, 2017 - interview scheduled
  • March 3rd, 2017 - NOA received for interview date
  • April 3rd, 2017 - naturalization interview - PASSED!
  • April 21st, 2017 Oath Ceremony
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teg Contributor

teg   6

Posted
Filed: IR-1/CR-1 Visa Country: Morocco
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Posted

Does anyone have any tips for getting through to a live person at the consulate in Casa? I've been calling for 2 days and all that happens is it goes straight to a voicemail greeting that says the voicemail box is full (without even ringing). I've tried the main number, and I can't seem to get out of the auto attendant loop. Any words of advice would be appreciated!

The only way I have been able to contact them is via e-mail. I have never been able to talk to a live person. They are very quick in replying to e-mail, usually next day.

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Linds&Youssef Enthusiast

Linds&Youssef   56

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Filed: Citizen (pnd) Country: Morocco
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Posted

Thanks, I'll give that a shot.

Our K-1 Visa Timeline

  • Jan 20th, 2012 - Mailed I-129F Package to VSC
  • Jan 31st, 2012 - NOA1 Received
  • Jul 11th, 2012 - NOA2 Received
  • Jul 17th, 2012 - Received at NVC/Case Number Assigned
  • Jul 19th, 2012 - Petition Sent to Casablanca Consulate
  • Jul 23rd, 2012 - Petition Received at Casablanca
  • Jul 27th, 2012 - Packet 3 Received
  • Sept 5th, 2012 - Interview (approved)
  • Sept. 7th, 2012 - Visa Received
  • November 16th, 2012 - POE: Atlanta, GA
  • December 1st, 2012 - Married
  • March 21st, 2013 - AOS Filed
  • March 29th, 2013 - I-485 NOA Received
  • June 19th, 2013 - Biometrics Appointment
  • July 11th, 2013 - EAD and AP Combined Card Received
  • September 20th, 2013 - NOID issued for missing immunization records
  • September 26th - 27th, 2013 - Obtained updated immunization, physical, sealed records from Civil Surgeon
  • October 3rd, 2013 - Immunization records mailed to USCIS Charlotte Office
  • October 8th, 2013 - Immunization records received at USCIS
  • October 29th, 2013 - I-485 Application to adjust status to Marriage Visa approved (no interview)
  • November 7th, 2013 - Restricted Green Card arrived
  • July 31st, 2015 - I-751 Removal of Conditions filed
  • August 3rd, 2015 - Received ROC NOA1
  • August 25th, 2015 - Biometrics appointment completed
  • July 14th, 2016 - Application for 10-year visa approved; new card in production
  • July 22nd, 2016 - 10-year visa received
  • September 6th, 2016 - Filed N-400 petition for naturalization
  • September 9th, 2016 - N-400 petition for naturalization received by USCIS - Texas Lockbox (September 9th priority date)
  • September 16th, 2016 - NOA received for N-400
  • October 7th, 2016 - Biometrics appointment
  • October 25th, 2016 - placed in line to receive naturalization interview date
  • February 27th, 2017 - interview scheduled
  • March 3rd, 2017 - NOA received for interview date
  • April 3rd, 2017 - naturalization interview - PASSED!
  • April 21st, 2017 Oath Ceremony
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bahisgirl Enthusiast

bahisgirl   11

Posted
Filed: Lift. Cond. (apr) Country: Morocco
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Posted

I always had luck with email versus phone calls...but also remember they may be shut down quite frequently right now because of Ramadan, so it may be a while for you to get a response.

Good luck,

Jackie

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BerryNRocco Explorer

BerryNRocco   7

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Filed: IR-1/CR-1 Visa Country: Morocco
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Posted

I never had a problem calling them, but email tends to be more effective in regards to getting a response. I know they changed the hour that they receive calls due to Ramadan. It's now 12-1pm. When I have called, it usually takes about 3-4 tries before I get an employee.

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msheesha Proficient

msheesha   548

Posted
Filed: IR-1/CR-1 Visa Timeline
Posted (edited)

I never had a problem calling them, but email tends to be more effective in regards to getting a response. I know they changed the hour that they receive calls due to Ramadan. It's now 12-1pm. When I have called, it usually takes about 3-4 tries before I get an employee.

Agree 100% with the above. Email was easier, but was able to get through - just had to call several times in a row. I usually started exactly at the time they started taking calls and then kept calling until someone picked up. I never tried during Ramadan though, and that could be the problem you're having now. Good luck!

Edited by msheesha
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Ryan H Grand Master

Ryan H   3,795

Posted
Filed: Lift. Cond. (apr) Country: China
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Posted

Moved from IR-1/CR-1 Progress Reports to MENA regional forum.

Our journey:

Spoiler

September 2007: Met online via social networking site (MySpace); began exchanging messages.
March 26, 2009: We become a couple!
September 10, 2009: Arrived for first meeting in-person!
June 17, 2010: Arrived for second in-person meeting and start of travel together to other areas of China!
June 21, 2010: Engaged!!!
September 1, 2010: Switched course from K1 to CR-1
December 8, 2010: Wedding date set; it will be on February 18, 2011!
February 9, 2011: Depart for China
February 11, 2011: Registered for marriage in Wuhan, officially married!!!
February 18, 2011: Wedding ceremony in Shiyan!!!
April 22, 2011: Mailed I-130 to Chicago
April 28, 2011: Received NOA1 via text/email, file routed to CSC (priority date April 25th)
April 29, 2011: Updated
May 3, 2011: Received NOA1 hardcopy in mail
July 26, 2011: Received NOA2 via text/email!!!
July 30, 2011: Received NOA2 hardcopy in mail
August 8, 2011: NVC received file
September 1, 2011: NVC case number assigned
September 2, 2011: AOS invoice received, OPTIN email for EP sent
September 7, 2011: Paid AOS bill (payment portal showed PAID on September 9, 2011)
September 8, 2011: OPTIN email accepted, GZO number assigned
September 10, 2011: Emailed AOS package
September 12, 2011: IV bill invoiced
September 13, 2011: Paid IV bill (payment portal showed PAID on September 14, 2011)
September 14, 2011: Emailed IV package
October 3, 2011: Emailed checklist response (checklist generated due to typo on Form DS-230)
October 6, 2011: Case complete at NVC
November 10, 2011: Interview - APPROVED!!!
December 7, 2011: POE - Sea-Tac Airport

September 17, 2013: Mailed I-751 to CSC

September 23, 2013: Received NOA1 in mail (receipt date September 19th)

October 16, 2013: Biometrics Appointment

January 28, 2014: Production of new Green Card ordered

February 3, 2014: New Green Card received; done with USCIS until fall of 2023*

December 18, 2023:  Filed I-90 to renew Green Card

December 21, 2023:  Production of new Green Card ordered - will be seeing USCIS again every 10 years for renewal

 

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